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Customer Service Assistant Jobs in Park Ridge, IL

CPJ Recruitment

CUSTOMER CARE ASSISTANT

Chicago, IL · On-site

$925 - $1.2K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

QFS Services, Inc.

Customer Service

Willowbrook, IL · On-site

$20/hr

Customer Service Location: Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday ... Assist customers with orders, shipping/delivery, returns, website questions, product selection ...

AAG

Customer Service /Administrative Asst.

Winnetka, IL · On-site

$17.75 - $23/hr

The Customer Services Representative is responsible for the increase in customer satisfaction and ... AAG Inc is also looking for a part-time Administrative Asst with Logistics Experience !!! The ...

Aag

Customer Service /Administrative Asst.

Winnetka, IL · On-site

$17.75 - $23/hr

The Customer Services Representative is responsible for the increase in customer satisfaction and ... AAG Inc is also looking for a part-time Administrative Asst with Logistics Experience !!! The ...

Lucid Motors

Service Assistant - Chicago, IL

Chicago, IL · On-site

$15.50 - $20.50/hr

The Service Assistant position works with other members of the service team to make sure the day-to ... Provides a world-class customer experience to all Lucid clients, both internal and external

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Park Ridge, IL

Customer Service Assistant information

See Park Ridge, IL salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service assistant in Park Ridge, IL is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Park Ridge, IL? The most popular types of Customer Service jobs in Park Ridge, IL are:
What are popular job titles related to Customer Service Assistant jobs in Park Ridge, IL? For Customer Service Assistant jobs in Park Ridge, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Park Ridge, IL look for? The top searched job categories for Customer Service Assistant jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Customer Service Assistant jobs? Cities near Park Ridge, IL with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Park Ridge, IL as of June 2026, with employment types broken down into 49% Full Time, 43% Part Time, and 8% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Customer Service/Warehouse Staff (CRL)

Oldcastle BuildingEnvelope

Elgin, IL • On-site

$14.25 - $19.75/hr

Full-time

Re-posted 12 days ago

Oldcastle BuildingEnvelope rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

351st of 537 rated manufacturers

Job description

Customer Service/Warehouse StaffWhat You'll Get To Do

The Customer Service & Warehouse Staff supports customers in the Will Call department while performing key warehouse duties that ensure accurate and timely order fulfillment. This role requires strong communication, attention to detail, and the ability to work efficiently in a fast-paced environment.

ResponsibilitiesCustomer Service
  • Assist customers in person and over the phone with order inquiries and product information.
  • Accurately process over-the-counter, phoned, faxed and e-mailed orders accurately and in a timely manner
  • Receive and process payments of Will Call customers as well as over the phone (cash, debit, etc.)
  • Build strong customer relationships through clear, professional communication.
Warehouse Operations
  • Pull, inspect, and pack orders according to quality standards.
  • Verify accuracy of orders, label boxes/pallets, and rebox items as necessary.
  • Restock products safely and maintain clean work areas.
  • Report stock discrepancies and participate in annual inventory.
Qualifications
  • High school diploma or equivalent (preferred).
  • 1 year of customer service or office support experience (preferred).
  • Warehouse or orderpulling experience is a plus.
  • Strong written and verbal communication skills.
  • Ability to multitask, stay organized, and work in a fastpaced environment.
  • Basic computer and simple math skills.
Physical Requirements
  • Ability to stand, lift, and carry materials for extended periods.
  • Must be able to lift up to 40 pounds.

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