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Customer Service Assistant Jobs in New Rochelle, NY

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

Company Description We are looking for a motivated and customer-focused professional to join our ... services Assist with client account management, ensuring accurate records and issue resolution ...

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

Company Description We are looking for a motivated and customer-focused professional to join our ... services Assist with client account management, ensuring accurate records and issue resolution ...

Position Summary As a Customer Support Representative, you will provide exceptional customer service, assist customers with product and service inquiries, and support sales efforts. The ideal ...

Customer Service Specialist

Stamford, CT · On-site

$18.25 - $24/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Customer Service Representative

Manhattan, NY · On-site

$17.75 - $24/hr

We're looking for a friendly, dependable, and approachable Customer Service Assistant to join our team. This role is all about helping people feel heard, supported, and taken care of. You'll be one ...

New

CUSTOMER CARE ASSISTANT

Manhattan, NY · On-site

$925 - $1.2K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

Day-to-day, you'll work closely with teams across the business (such as safety, operations, and customer service), assist in team conflict resolution and employee experience enhancement, and much ...

Day-to-day, you'll work closely with teams across the business (such as safety, operations, and customer service), assist in team conflict resolution and employee experience enhancement, and much ...

Day-to-day, you'll work closely with teams across the business (such as safety, operations, and customer service), assist in team conflict resolution and employee experience enhancement, and much ...

Customer Service Manager

Manhattan, NY · On-site

$100 - $130/hr

Day-to-day, you'll work closely with teams across the business (such as safety, operations, and customer service), assist in team conflict resolution and employee experience enhancement, and much ...

Customer Service Representative

Bronx, NY · On-site

$16.75 - $22.75/hr

Customer Service Representative The Chefs' Warehouse, Inc. combines exceptional quality and brand ... Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ...

Customer Service Representative

Bronx, NY · On-site

$16.75 - $22.75/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Previous customer service/sales preferred. * Ability to read, write, and speak fluently in English ...

Customer Service Representative

Bronx, NY · On-site

$16.75 - $22.75/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

Customer Service Representative

Bronx, NY · On-site

$16.75 - $22.75/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Previous customer service/sales preferred. * Ability to read, write, and speak fluently in English ...

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

Showing results 21-40

Customer Service Assistant information

See New Rochelle, NY salary details

$12

$20

$28

How much do customer service assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service assistant in New Rochelle, NY is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.51 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.

What are the most commonly searched types of Customer Service jobs in New Rochelle, NY?

The most popular types of Customer Service jobs in New Rochelle, NY are:

What are popular job titles related to Customer Service Assistant jobs in New Rochelle, NY?

For Customer Service Assistant jobs in New Rochelle, NY, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in New Rochelle, NY look for?

The top searched job categories for Customer Service Assistant jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Customer Service Assistant jobs?

Cities near New Rochelle, NY with the most Customer Service Assistant job openings:

Infographic showing various Customer Service Assistant job openings in New Rochelle, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $42,862 per year, or $20.6 per hour.

Funeral Service Assistant

Service Corporation International

Hicksville, NY

$23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Key responsibilities

  • Prepare for services by setting up floral arrangements, chairs, caskets, urns, photos, and personal keepsakes.

  • Assist with funeral, memorial, and visitation services, including greeting families, setting up the venue, and handling remains as directed.

  • Perform clerical and office duties such as answering phones, operating office equipment, and preparing documents related to services and cremations.


Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services


Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

  • Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
  • Prepares documents related to services, cremations, maintenance, as directed by management
  • Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
  • Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
  • Run errands such as for floral delivery, picking up of supplies, documents, etc
  • Serves as an usher and may park cars or perform any transportation requirements.
  • Drives Funeral Home vehicles for services and picking up families
  • Ensures refreshments are available (where allowed by law)
  • Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
  • Prepares documents related to services, cremations, maintenance etc.,
  • Greets and receives client families and / or other persons entering the office for information and assistance
  • Accommodates the needs of the family during a service and/or visitation
  • May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education

  • High school diploma or equivalent 

Experience

  • Previous customer service and/or sales experience preferred
  • Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

  • Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

  • High level of compassion and integrity
  • Clear and concise verbal and written communication skills
  • Professional behaviors and team player

Pay

$23.50

Benefits
Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program 
 

Postal Code: 11801 Category (Portal Searching): Operations Job Location: US-NY - Hicksville

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.


What Service Corporation International employees say

Pay

Benefits

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