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Customer Service Assistant Jobs in Kitchener, ON

Univar Solutions

Customer Service Specialist

Guelph, ON · Hybrid

CA$60K - CA$75K/yr

Reporting to the Assistant Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing ...

U-Haul

Customer Service Representative

Kitchener, ON · On-site

CA$17.60 - CA$18.60/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

U-Haul

Customer Service Representative

Burlington, ON

CA$17.60 - CA$18.60/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

U-Haul

Customer Service Representative

Hamilton, ON · On-site

CA$17.60 - CA$18.60/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

U-Haul

Customer Service Representative

Kitchener, ON · On-site

CA$17.60 - CA$18.60/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

Fuchs Lubricants

Customer Service Rep

Cambridge, ON

CA$26 - CA$28/hr

Receive and process sales orders to ensure timely and complete delivery. * Assist in creating and ... Post-secondary education or equivalent work experience. * 3+ years in B2B customer service ...

U-Haul

Customer Service Representative

Burlington, ON · On-site

CA$17.60 - CA$18.60/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

U-Haul

Customer Service Representative

Milton, ON · On-site

CA$17.60 - CA$18.60/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

Magna

Customer Service Administrator

Guelph, ON · On-site

CA$60K - CA$80K/yr

Previous experience in a customer service/administrative role preferred * Previous experience with ... to assist in the initial screening of applications submitted through our Workday system. These ...

Dollar Tree

Customer Service Associate I

Hamilton, ON · On-site

$17.60/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Kitchener, ON · On-site

$17.60/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Kitchener, ON · On-site

$17.60/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Hamilton, ON · On-site

$17.60/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Guelph, ON · On-site

$17.60/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Kitchener, ON

Customer Service Assistant information

See Kitchener, ON salary details

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How much do customer service assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer service assistant in Kitchener, ON is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.23 and $18.61 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Kitchener, ON?

The most popular types of Customer Service jobs in Kitchener, ON are:

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For Customer Service Assistant jobs in Kitchener, ON, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Kitchener, ON look for?

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Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $34,875 per year, or $16.8 per hour.

Customer Service Representative

La-Z-Boy of Southern Ontario

Burlington, ON • On-site

Part-time

Re-posted 16 days ago

Job description

Are you looking for a great work environment with one of the largest and most recognizable home furnishings brands in the world?

Are you outgoing, energetic and enjoy dealing with people?

La-Z-Boy Furniture Galleries is currently seeking a mature, positive, enthusiastic and results driven PART TIME administrative assistant.

**Shifts are a combination of, evening, and weekends. The ideal candidate will have flexible availability. On average you will work 10-25 hours p/week. ***

Who we are looking for?

La-Z-Boy administration department responsibilities include processing sales related paperwork, accepting payments, assisting customers with scheduling deliveries and pickups, plus maintaining communication with customer care centre personnel. The successful candidate will also perform general office duties including (but not limited to) filing and answering telephones in a prompt and courteous manner, maintaining a neat and professional administration area, and basic accounts receivable. You must consistently demonstrate through daily activity the ability to support the sales team, maintain company files and balance and reconcile daily receipts & reports. The successful candidate will work closely with both our sales team and managers. Strong computer skills, a good phone presence, excellent communication skills and Customer Service/administrative experience in home furnishings or retail is an asset.

  • High School Diploma
  • 1+ years of office/administration experience
  • Reliable Transportation
  • Exceptional organizational skills
  • Ability to multi-task in a fast paced environment
  • Working evenings & weekends
  • Excellent Time Management skills
  • Self-Starter
  • Above average computer skills
  • Customer Service Focused individual
  • Ability to work with others
  • Ability to adapt to change
  • Ability to follow direction from different levels of management

About Us:

La-Z-Boy is a leading residential home furnishings provider in Canada and all over the world, La-Z-Boy Furniture Galleries throughout Southern Ontario are part of 12 independently owned locations in Ontario. We strive to give our customers the best possible experience starting in our retail stores to the delivery of our products, as we aim to create customers for life. We are committed to growing the La-Z-Boy brand one exceptional experience at a time and we would love to have you help carry out that mission

Employment Type: Part-Time

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