ZipRecruiter

Log In

1

Customer Service Assistant Jobs in Jackson, MS (NOW HIRING)

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Jackson, MS · Remote

$35K - $55K/yr

... enthusiasm. Assist with select outbound campaigns as needed.Address and resolve concerns with ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

LB Capital Inc.

Customer Service Representative

Pearl, MS · On-site

$80K/yr

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

LB Capital

Customer Service Representative

Pearl, MS · On-site

$80K/yr

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Citi Trends

Assistant Manager

Jackson, MS · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Citi Trends

Assistant Manager

Jackson, MS · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Citi Trends

Assistant Manager

Canton, MS · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Citi Trends

Assistant Manager

Ridgeland, MS · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

previous page

Showing results 41-60

All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Jackson, MS

Customer Service Assistant information

See Jackson, MS salary details

$10

$17

$24

How much do customer service assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service assistant in Jackson, MS is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Jackson, MS?

The most popular types of Customer Service jobs in Jackson, MS are:

What are popular job titles related to Customer Service Assistant jobs in Jackson, MS?

For Customer Service Assistant jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Jackson, MS look for?

The top searched job categories for Customer Service Assistant jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Customer Service Assistant jobs?

Cities near Jackson, MS with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,296 per year, or $17.4 per hour.

Coordinator-Customer Service

Baptist Memorial Health Care Corporation

Byram, MS • On-site

$15.50 - $20.25/hr

Full-time

Posted 20 days ago

Baptist Memorial Health Care rating

7.3

Company rating: 7.3 out of 10

Based on 114 frontline employees who took The Breakroom Quiz

306th of 891 rated healthcare providers

Job description

Job Summary

Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.

Responsibilities

  • Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
  • Performs daily and monthly close out procedures for internal controls and cash balancing.
  • Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
  • Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
  • Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
  • Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
  • Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
  • Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
  • Carries out all other duties assigned by the Clinic Manager in a timely manner.
  • Completes assigned goals.

Specifications

Experience

Minimum Required

Preferred/Desired

  • One year's current experience with insurance billing and/or medical collection and medical terminology.

Education

Minimum Required

  • Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Preferred/Desired

  • Collegiate or medical trade completion. Associates Degree

Training

Minimum Required

Preferred/Desired

Special Skills

Minimum Required

  • Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.

Preferred/Desired

  • Proficient with 10-key.

Licensure

  • None

Minimum Required

Preferred/Desired

What Baptist Memorial Health Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Baptist Memorial logo

About Baptist Memorial

Sourced by ZipRecruiter

Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

View All Baptist Memorial Jobs

Apply