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Customer Service Assistant Jobs in Brandon, MS (NOW HIRING)

Ascot Group

Customer Service Assistant

Ridgeland, MS · On-site

$14.25 - $19.75/hr

Ascot is looking for a Customer Service Assistant to support our customer service phone number as well as other essential administrative duties. Responsibilities include answering and supporting ...

Domino's Pizza

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Stay up-to-date with product knowledge and company policies * Assist with inventory management and ... Strong customer service orientation with a friendly and enthusiastic demeanor * Basic math skills ...

Domino's Franchise

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Stay up-to-date with product knowledge and company policies * Assist with inventory management and ... Strong customer service orientation with a friendly and enthusiastic demeanor * Basic math skills ...

Domino's

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Stay up-to-date with product knowledge and company policies * Assist with inventory management and ... Strong customer service orientation with a friendly and enthusiastic demeanor * Basic math skills ...

U-Haul

Customer Service Representative

Pearl, MS · On-site

$13.75 - $18.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Pearl, MS · On-site

$13.75 - $18.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Pearl, MS · On-site

$13.75 - $18.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Customer Service Assistant information

See Brandon, MS salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service assistant in Brandon, MS is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.07 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Brandon, MS?

The most popular types of Customer Service jobs in Brandon, MS are:

What are popular job titles related to Customer Service Assistant jobs in Brandon, MS?

For Customer Service Assistant jobs in Brandon, MS, the most frequently searched job titles are:

What cities near Brandon, MS are hiring for Customer Service Assistant jobs?

Cities near Brandon, MS with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Brandon, MS as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,223 per year, or $19.3 per hour.

Customer Service Assistant

Ridgeland, MS • On-site

Ascot Group
Insurance Services • 201 - 500 employees
Learn more about Ascot Groupexternal

$14.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description


Eligibility:
To be considered for an open position, employees must:
  • Have worked for Ascot for at least 12 months and or/in their current position for at least 12 months (any exceptions require HR approval)
  • Have discussed the desire to apply for the position with their direct manager
  • Be an employee in good standing and must not have been subject to disciplinary action in the last 12 months
  • Meet the minimum job requirements to perform the essential functions of the position

Job Summary:
Ascot is looking for a Customer Service Assistant to support our customer service phone number as well as other essential administrative duties. Responsibilities include answering and supporting incoming customer service calls, locating claim information in various Ascot programs, and directing callers to the appropriate adjuster or department. The position also assists with sorting and assigning Workers' Compensation mail, and supporting our mailroom as needed. Duties also include organizing incoming checks to ensure timely processing. This role helps maintain smooth daily operations and supports the overall efficiency of the team. This role will be an in office position.
Responsibilities:
  • Answering the Worker's Compensation Customer Service number and triage calls as appropriate
  • Responsible for looking up claim numbers and adjusters in various Ascot programs, as well as routing calls to the correct place
  • Help sort Worker's Compensation mail in and assign mail to the correct adjuster
  • Support our office manager and our mailroom as needed
  • Sort incoming Worker's Compensation checks for processing
  • Commit to The Ascot Way: Embody The Ascot Way in their daily interaction with colleagues, fostering colleague engagement and development, collaboration, inclusivity, and individual accountability

Requirements:
  • 1-3 years of related work experience
  • Associates Degree preferred; High School Diploma required
  • Experience in the insurance industry is a plus
  • Demonstrated ability to work on a team, meet deadlines, and successfully perform in a changing, fast-paced work environment
  • Excellent customer service skills
  • Proficiency in Microsoft Office Suite applications (Outlook, Word, Excel, and PowerPoint)
  • Excellent written and verbal communication skills
  • Self-starter and focused eye for detail and accuracy
  • Effective time management and organizational skills

Company Benefits:
The Company provides a competitive benefits package that includes the following (eligibility requirements apply):
  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more
  • Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver)
  • Retirement Benefits: Contributory Savings Plan (401k)

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