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Customer Service Assistant Jobs in Hermiston, OR

Dollartree

Customer Service Associate

Walla Walla, WA · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Walla Walla, WA · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Customer Service Assistant information

See Hermiston, OR salary details

$12

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$29

How much do customer service assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service assistant in Hermiston, OR is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.75 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Hermiston, OR?

The most popular types of Customer Service jobs in Hermiston, OR are:

What are popular job titles related to Customer Service Assistant jobs in Hermiston, OR?

For Customer Service Assistant jobs in Hermiston, OR, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Hermiston, OR look for?

The top searched job categories for Customer Service Assistant jobs in Hermiston, OR are:

What cities near Hermiston, OR are hiring for Customer Service Assistant jobs?

Cities near Hermiston, OR with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Hermiston, OR as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, 6% Contract, and 2% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,353 per year, or $20.8 per hour.

Customer Service

Specialty Products and Insulation

Kennewick, WA • On-site

$20 - $40/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

About Your Future with SPI
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At SPI, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
  • Ability to maintain a positive rapport with customers, providing world class service.
  • Exemplary customer service skills, analytics and problem- solving skills.
  • Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
  • Any other duty, task, or responsibilities as assigned.
Your Qualifications
  • Minimum of 18 years of age.
  • If operating a vehicle for company purposes, a valid driver's license is required.
  • 1- 2 years of experience in a customer service role.
  • Ability to perform basic math calculations.
  • Personable, enthusiastic and engaging personality.
  • Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required: <10%
Physical Requirements
This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. Role also requires good hand-eye coordination, hand dexterity, and physical strength. The position involves lifting up to 50 pounds, depending on the specific job duties.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
  • Competitive Compensation
  • Medical, Dental and Vision
  • Strive Wellness Program
  • 401(k) Matching
  • Paid Holiday and Paid Time Off (PTO) for all positions
  • AssuredExcellence®: minimal to no cost medical care and prescription drugs
  • Flexible Spending Accounts (FSA): Healthcare and Dependent care
  • Health Spending Account (HSA): with employer contribution
  • Life & Disability Insurance
  • Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
  • Employee Referral Bonus
  • Paid Military Leave
  • Tuition Reimbursement
  • Length of Service Award

Compensation Range
$20.00 - $40.00
To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.
QXO is North America's largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.
QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

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