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Customer Service Assistant Jobs in Hamden, CT (NOW HIRING)

Raymour & Flanigan

Customer Service Lead

Newington, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Newington, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

West Hartford, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Hartford, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Herzog

Customer Service Agents

New Haven, CT · On-site

$23/hr

  • Medical

  • Dental

Answer customer questions and assist in ticket sales through ticket vending machines and mobile app. * Answer telephone inquiries. * Provide timely service information regarding train schedules and ...

Herzog

Customer Service Agents

New Haven, CT

$23/hr

  • Medical

  • Dental

Answer customer questions and assist in ticket sales through ticket vending machines and mobile app. * Answer telephone inquiries. * Provide timely service information regarding train schedules and ...

Herzog

Customer Service Agents

New Haven, CT · On-site

$23/hr

  • Medical

  • Dental

Answer customer questions and assist in ticket sales through ticket vending machines and mobile app. * Answer telephone inquiries. * Provide timely service information regarding train schedules and ...

Hello Sunshine Travels

Customer Service

Waterbury, CT · On-site

$16.25 - $22.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

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Customer Service Assistant information

See Hamden, CT salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service assistant in Hamden, CT is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.69 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Hamden, CT?

The most popular types of Customer Service jobs in Hamden, CT are:

What are popular job titles related to Customer Service Assistant jobs in Hamden, CT?

For Customer Service Assistant jobs in Hamden, CT, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Hamden, CT look for?

The top searched job categories for Customer Service Assistant jobs in Hamden, CT are:

What cities near Hamden, CT are hiring for Customer Service Assistant jobs?

Cities near Hamden, CT with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Hamden, CT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,409 per year, or $19.9 per hour.

Patient Service Assistant

Middlesex Health System

Middletown, CT • On-site

Full-time

Medical

Posted 15 days ago

Job description

Position Highlights
  • Department: MHPC Administration
  • Hours: 40 hours per week
  • Shift: Shift 1 - Days

Position Summary
  • The Patient Service Assistant is the central point of communication for patients calling to request an appointment.
  • The Patient Service Assistant will: schedule appointments for patients at their request with their provider or next available provider when appropriate;
  • Provide a superior level of service excellence to patients, physicians and staff in a caring and supportive manner;
  • Protects patients' rights by maintaining strict patient confidentiality of personal and financial information at all times.

Minimum Qualifications
Minimum qualifications:
  • High school diploma or GED
  • Minimum of one year experience in customer service and/or related clinical environment
  • Working knowledge of medical terminology

Preferred qualifications:
  • Associate's Degree or related healthcare certification
  • Electronic medical records experience

Comprehensive Benefits Offered
  • Competitive and affordable benefits package
  • Shift Differentials
  • Continuing Education assistance
  • Tuition reimbursement
  • Student Loan relief through Fiducius
  • Quick commute access from I-84, Route 9 and surrounding areas

About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.

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