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Customer Service Assistant Jobs in Georgetown, IN

ShipMonk

Customer Service Representative

Louisville, KY

$15.25 - $21/hr

Support merchant's projects and assist throughout their lifecycle * The Customer Service Representative will identify opportunities to improve merchant experience and propose upgrades and new ...

New

Alphabe Insight Inc

Customer Service Agent

Louisville, KY · On-site

$15 - $20/hr

As we continue to grow, we are looking for a Communications Assistant who is eager to contribute to ... We are seeking a dedicated and professional Customer Service Agent to join our growing team. In ...

wearegat

Customer Service Agent

Louisville, KY · On-site

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

wearegat

Customer Service Agent

Louisville, KY

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

wearegat

Customer Service Agent

Louisville, KY

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

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Customer Service Assistant information

See Georgetown, IN salary details

$10

$18

$25

How much do customer service assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service assistant in Georgetown, IN is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.62 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Georgetown, IN?

The most popular types of Customer Service jobs in Georgetown, IN are:

What are popular job titles related to Customer Service Assistant jobs in Georgetown, IN?

For Customer Service Assistant jobs in Georgetown, IN, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Georgetown, IN look for?

The top searched job categories for Customer Service Assistant jobs in Georgetown, IN are:

What cities near Georgetown, IN are hiring for Customer Service Assistant jobs?

Cities near Georgetown, IN with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Georgetown, IN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,644 per year, or $18.1 per hour.

Customer Service Representative

Ashley Global Retail, LLC

Jeffersontown, KY • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 294 frontline employees who took The Breakroom Quiz

39th of 52 rated furniture manufacturers

Job description

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer. This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions. The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
WhatYou'llDo
  • Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image. Provide exceptional customer service through all interactions including in-person, phone, and email communications.

  • Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.

  • Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.

  • Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.

  • Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.

  • Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.

  • Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.

  • Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.

  • Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.

  • Complete any additional tasks as assigned by management

What You Bring
  • Legally authorized to work in the US.

  • At least 18 years old

  • High school diploma or equivalent

  • Knowledgeable Microsoft Office Suite and system transactions

  • 1 year of customer service, office, and/or administrative experience, preferred

  • Ability to work flexible hours, including weekends and holidays; including rotation for store opening and closing responsibilities - various shifts

  • Maintain reliable attendance

  • Thrive in a team environment

What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
  • Extended health, dental benefits, and vision insurance

  • Employee Discount from 10% - 30%

  • Life/Disability Insurance

  • Flex Spending Account

  • 401K

  • Paid Time off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business needs.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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