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Customer Service Assistant Jobs in Madison, IN (NOW HIRING)

Pizza Hut

Customer Service Representatives

Madison, IN · On-site

$14.75 - $20/hr

... customers • Assist in preparing menu items • Assist with all cleaning and restaurant ... service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!

Pizza Hut

Customer Service Representatives

Scottsburg, IN · On-site

$14.75 - $20/hr

... customers • Assist in preparing menu items • Assist with all cleaning and restaurant ... service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!

Wawa, Inc.

Customer Service Associate

Scottsburg, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with ...

Wawa

Customer Service Associate

Scottsburg, IN · On-site

$15 - $18.75/hr

Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with ... Great communication and customer service skills. * Ability to thrive in a fast-paced environment ...

KOHLS

Full-Time Customer Service Supervisor

Madison, IN · On-site

$18.10 - $23.10/hr

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service * Meet or exceed individual ...

Family Dollar

Customer Service Associate I

North Vernon, IN · On-site

$12 - $16.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

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Customer Service Assistant information

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How much do customer service assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service assistant in Madison, IN is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.96 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Madison, IN?

The most popular types of Customer Service jobs in Madison, IN are:

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For Customer Service Assistant jobs in Madison, IN, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Madison, IN look for?

The top searched job categories for Customer Service Assistant jobs in Madison, IN are:

What cities near Madison, IN are hiring for Customer Service Assistant jobs?

Cities near Madison, IN with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Madison, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,230 per year, or $18.4 per hour.

Customer Service Representatives

Pizza Hut

Madison, IN • On-site

$14.75 - $20/hr

Full-time

Re-posted 13 days ago

Pizza Hut rating

4.5

Company rating: 4.5 out of 10

Based on 1,444 frontline employees who took The Breakroom Quiz

19th of 20 rated casual dining restaurants

Job description

Description:
Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth.
At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives.
Flexible day, evening and weekend hours are available.
Responsibilities:
• Answer the telephone with a smile in your voice
• Take customer menu order, explain special offers, suggestive sell additional items and enter order accurately in POS system
• Greet Carry-Out customers
• Assist in preparing menu items
• Assist with all cleaning and restaurant maintenance duties as needed
Requirements:
• Enthusiasm and a willingness to learn
• Commitment to customer satisfaction
• Team Player
• Strong work ethic
• Friendly when interacting with customers and other team members
• Handle customer problems efficiently and in a friendly manner
If you want to build a great career while providing fast, fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!

What Pizza Hut employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pizza Hut

Sourced by ZipRecruiter

At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

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