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Customer Service Assistant Jobs in Fort Meade, MD

IHOP

Service Assistant

Halethorpe, MD · On-site

$14.75 - $19.50/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

Midas

Assistant Manager/Service Writer

Towson, MD · On-site

$45K - $65K/yr

Assistant Store Manager At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE ...

Dexis

Facilities Service Assistant

Washington, DC · On-site

$42K - $52K/yr

About the Position Dexis is seeking qualified Facilities Service Assistants to support the U.S ... Strong customer service and communication skills. * Experience supporting workplace operations ...

Midas

Assistant Manager/Service Writer

Towson, MD · On-site

$45K - $65K/yr

Paid time off At Midas, we are dedicated to providing quality services to customer vehicles in the ... This position is Assistant Store Manager developmental role. Midas is committed to training our ...

Midas

Assistant Manager/Service Writer

Baltimore, MD · On-site

$45K - $65K/yr

Training & development At Midas, we are dedicated to providing quality services to customer ... This position is Assistant Store Manager developmental role. Midas is committed to training our ...

Luminis Health

Customer Information Assistant

Annapolis, MD · On-site

$17 - $23.50/hr

Directs patients and visitors to appropriate hospital departments or services. * Protects Hospital ... Two years of previous customer service experience, preferably worked in a healthcare environment.

Dexis

Facilities Service Assistant

Washington, DC · On-site

$42K - $52K/yr

About the Position Dexis is seeking qualified Facilities Service Assistants to support the U.S ... Strong customer service and communication skills. * Experience supporting workplace operations ...

Dexis

Facilities Service Assistant

Washington, DC

$42K - $52K/yr

About the Position Dexis is seeking qualified Facilities Service Assistants to support the U.S ... Strong customer service and communication skills. * Experience supporting workplace operations ...

Costco Wholesale Corporation

Food Service Assistant

Wheaton, MD · On-site

$15.50 - $19.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

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Customer Service Assistant information

See Fort Meade, MD salary details

$13

$22

$31

How much do customer service assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service assistant in Fort Meade, MD is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $25.34 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Fort Meade, MD?

The most popular types of Customer Service jobs in Fort Meade, MD are:

What are popular job titles related to Customer Service Assistant jobs in Fort Meade, MD?

For Customer Service Assistant jobs in Fort Meade, MD, the most frequently searched job titles are:

What cities near Fort Meade, MD are hiring for Customer Service Assistant jobs?

Cities near Fort Meade, MD with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Fort Meade, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,193 per year, or $22.2 per hour.

Customer Service Assistant

NANO MARKETING FIRM INC

Baltimore, MD • On-site

$49K - $60K/yr

Full-time

Medical, Dental, Vision

Posted 4 days ago

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

Job Summary

We are seeking a Customer Service Assistant to join our team. The ideal candidate is enthusiastic, customer-focused, and committed to delivering exceptional service. In this role, you will serve as a primary point of contact for customers, assisting with inquiries, providing product and service information, resolving concerns, and creating a positive customer experience.
This position requires strong communication skills, attention to detail, and the ability to build meaningful customer relationships. Successful candidates are proactive, professional, and comfortable working in a fast-paced environment while balancing customer service and business objectives.
Key Responsibilities

  • Provide outstanding customer service through professional, friendly, and timely interactions
  • Assist customers with questions regarding products, services, policies, and procedures
  • Address customer concerns and resolve issues in a positive and efficient manner
  • Build rapport with customers and maintain strong relationships through exceptional service
  • Educate customers on available products, services, and current promotions
  • Identify customer needs and recommend solutions that best meet their goals
  • Support customer retention through consistent follow-up and engagement
  • Process customer transactions accurately and efficiently
  • Maintain accurate records of customer interactions and account information
  • Collaborate with team members to ensure a seamless customer experience
  • Support daily operational and administrative activities as needed
  • Maintain knowledge of company offerings and stay informed of new products, services, and initiatives
  • Contribute to team goals by delivering high-quality service and supporting business growth
Qualifications
  • Strong verbal and written communication skills
  • Excellent customer service and interpersonal abilities
  • Positive attitude with a customer-first mindset
  • Ability to multitask and manage priorities effectively
  • Strong problem-solving and conflict-resolution skills
  • Detail-oriented with strong organizational abilities
  • Ability to work independently and as part of a team
  • Reliable, professional, and dependable
  • Previous customer service, hospitality, retail, or related experience is preferred but not required
Work Environment

  • Customer-facing role with frequent interaction throughout the day
  • Fast-paced, team-oriented environment
  • Opportunity to develop communication, relationship-building, and business skills
  • Ongoing training and professional development provided