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Customer Service Assistant Jobs in Cave Junction, OR

Insurance Lounge

Customer Support Team Member

Grants Pass, OR · On-site

$16.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Service * Assist existing clients with policy updates, billing questions, and general service needs * Process service-related transactions including endorsements, cancellations, and document requests

Sonic

Assistant Manager

Grants Pass, OR · On-site

Lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for each shift.The Assistant Manager must follow standard operating policies and ...

Sonic Drive-In

Assistant Manager

Grants Pass, OR · On-site

Lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for each shift. The Assistant Manager must follow standard operating policies and ...

Guernsey Holdings LLC

Assistant Manager

Grants Pass, OR · On-site

Lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for each shift. The Assistant Manager must follow standard operating policies and ...

Compass Senior Living LLC

Dining Assistant

Grants Pass, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What You'll Do The Dining Assistant/Waiter serves elders and guests, takes orders for meals, and ... You will provide excellent customer service to internal and external customers. * You will bring a ...

Planet Fitness

Assistant Manager

Grants Pass, OR · On-site

Member service oversight - Ensuring staff is providing a superior customer experience at all times. * * Assist in resolving or escalating employee issues or concerns. * Involved in all front desk ...

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Customer Service Assistant information

See Cave Junction, OR salary details

$11

$19

$28

How much do customer service assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service assistant in Cave Junction, OR is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.74 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Cave Junction, OR?

The most popular types of Customer Service jobs in Cave Junction, OR are:

What job categories do people searching Customer Service Assistant jobs in Cave Junction, OR look for?

The top searched job categories for Customer Service Assistant jobs in Cave Junction, OR are:

What cities near Cave Junction, OR are hiring for Customer Service Assistant jobs?

Cities near Cave Junction, OR with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Cave Junction, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,490 per year, or $19.9 per hour.

Customer Service Representative

Central Oregon Heating Cooling Plumbing and Electrical

Grants Pass, OR • On-site

$15 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Dispatcher
Rogue Valley Heating, Cooling, & Electrical
Rogue Valley Heating, Cooling, and Electric is looking for a Customer Service Representative to join our team.
We want the best of the best to join our team! We offer competitive pay with great benefits and perks for our hard-working team members. At Rogue Valley Heating, Cooling, & Electrical, we understand the importance of family and providing work/life balance in a positive, upbeat, and supportive, diverse culture, environment. We are stewards for our brand to serve our communities with the best relationships and service.
Our company is owned and managed by people who have been in the industry for many years, so we understand the position, the expectations, the challenges, the responsibilities... and we are here to support and work with you every step of the way!
Summary:
We are currently seeking a detail-oriented, customer-focused Dispatcher to join our team. The individual in this role will be responsible for managing all inbound calls and optimizing operations to increase profitability. You will serve as the primary point of contact for our customers, and ensure their needs are met promptly. Additionally, you will play a crucial role in assisting our staff and our skilled technicians by providing on-site support. Candidates should possess excellent analytical and communication skills, as well as a keen interest in learning about the HVAC industry.
Compensation: $15 - $25 per hour, DOE
Schedule: Monday - Friday, overtime as needed in peak seasons.
Work Location: Grants Pass, OR. This is an onsite, in-person position
Benefits:
  • Company paid Medical
  • Company paid Dental
  • Company paid Vision
  • Company paid Emergent Medical Transport program
  • Life Insurance
  • 401k with company match
  • Paid PTO
  • Bonus programs, for eligible positions
  • Company vehicle and gas card, for eligible positions
Responsibilities, include but not limited to:
  • Provide exceptional customer service to clients, addressing inquiries and resolving issues in a timely and professional manner.
  • Maintain inbound and outbound calls and update customer database as necessary.
  • Reply to online communications, emails answering service, website chats and text messages.
  • Keep detailed records of service calls, technician routes, and customer feedback, using this data to identify areas for improvement.
  • Work in cooperation with staff to provide back up support for responding to customer inquiries about schedules, lead times, equipment service, invoicing, and preventative maintenance service inquiries.
  • Oversee scheduling, look to optimize opportunities and assist tech efficiency in the field.
  • Review all Service invoices and time sheets daily to ensure quality service and appropriate procedures.
  • Regular check-ins with Office/Service Manager for collaborative workflow and productivity.
  • Perform administrative duties as assigned.
  • Provide support to the Call Center team.
Qualifications:
  • Must have 2+ years of relevant demand service experience in the communications industry.
  • Prior call center and/or HVAC industry experience is preferred.
  • Proficiency navigating computer programs.
  • On-the-job training and/or continuing education provided.
  • Advancement opportunities.
  • Have verifiable work history and references.
  • Able to communicate professionally, clearly, and concisely with other team members, management, and customers in person, by phone and email.
  • Must be highly motivated, detailed oriented, able to multi-task, be highly skilled in problem solving and accurate resolutions, have a keen sense of urgency, be flexible, and demonstrate the ability to follow through on tasks timely and effectively.
  • Have a great attitude that blends well with a fast-paced, goal-driven environment.
  • Must provide an exceptional customer experience.
  • Must be punctual with a clean presentation of them self and be prepared to work every day to provide reliable support for your team with excellent timeliness and attendance.

Our company grows every year, which means we're looking for and building future crew leaders and managers! Let us work with you to put you on a career path.
"We like what we do, and you will too!"
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pre-employment screening includes background check, MVR report (for certain positions), and drug screening, excluding THC, (THC permitted for recreational use only, workplace drug policy applies during shift and on company premises.).
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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