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Customer Service Assistant Jobs in Washington (NOW HIRING)

Sherwin-Williams

Customer Service Specialist

Vienna, VA · On-site

$18.30/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Dexis

Facilities Service Assistant

Washington, DC · On-site

$42K - $52K/yr

About the Position Dexis is seeking qualified Facilities Service Assistants to support the U.S ... Strong customer service and communication skills. * Experience supporting workplace operations ...

Dexis

Facilities Service Assistant

Washington, DC

$42K - $52K/yr

About the Position Dexis is seeking qualified Facilities Service Assistants to support the U.S ... Strong customer service and communication skills. * Experience supporting workplace operations ...

Costco Wholesale Corporation

Food Service Assistant

Wheaton, MD · On-site

$15.50 - $19.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

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Customer Service Assistant information

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$31

How much do customer service assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service assistant in Washington is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.87 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Washington?

The most popular types of Customer Service jobs in Washington are:

What are popular job titles related to Customer Service Assistant jobs in Washington?

For Customer Service Assistant jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Washington look for?

The top searched job categories for Customer Service Assistant jobs in Washington are:

What cities in Washington are hiring for Customer Service Assistant jobs?

Cities in Washington with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $47,174 per year, or $22.7 per hour.

Construction/Service Assistant

Jack Stone Sign Co., Inc.

Landover, MD • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Jack Stone Lighting & Electrical is seeking an assistant to organize inventory, handle purchasing and assist with service requests.


Duties include:

Purchasing materials necessary for jobs

Organizing and maintaining the inventory database

Assisting with service requests, data entry

Skills Required:

Inventory experience

General computer/email skills

Organizational proficiency

Data entry experience, accounting/service ticket experience preferred

Company Description

95 years in business! Jack Stone employs an innovative team of designers and production professionals that are dedicated to providing the highest possible standards of quality and service to our valued customers. Our mission is providing highest quality sign and electrical solutions and excellent customer service.