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Customer Service Assistant Remote Jobs in Romeoville, IL

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Yampaglia Law

Office Coordinator - Remote

Chicago, IL · Remote

$18.50 - $24.75/hr

Remote Administrative Assistant * Customer Service Representative * Call Center Representative * Data Entry Clerk * Client Services Representative * Office Administrator * Virtual Assistant

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Customer Service Assistant Remote information

See Romeoville, IL salary details

$12

$20

$28

How much do customer service assistant remote jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer service assistant remote in Romeoville, IL is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant (Remote), and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

What does a remote Customer Service Assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

How does a remote Customer Service Assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.
What are popular job titles related to Customer Service Assistant Remote jobs in Romeoville, IL? For Customer Service Assistant Remote jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant Remote jobs in Romeoville, IL look for? The top searched job categories for Customer Service Assistant Remote jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Customer Service Assistant Remote jobs? Cities near Romeoville, IL with the most Customer Service Assistant Remote job openings:
Customer Service Assistant Remote jobs near you
Infographic showing various Customer Service Assistant Remote job openings in Romeoville, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,468 per year, or $20.4 per hour.
Commercial Title Assistant (Remote)

Commercial Title Assistant (Remote)

First American Financial Corporation

Warrenville, IL • On-site, Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Who We Are
Join a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Title Assistants support commercial and industrial title processes. Collates and gathers information, responds to inquiries, and reviews and validates the accuracy and completeness of data. Provides customer service to external clients and field escrow offices. This role is part of an office-based commercial production team. May act in a liaison role and work with multiple parties to coordinate the resolution and completion of the title process. May also be in a specialized support role that supports the title process.
WHAT YOU'LL DO
  • Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices.
  • Creates and maintains files, records and reports; monitor and track workflow
  • Responds to inquiries and gathers information to resolve issues and complete the title process.
  • Communicates information and prepares documentation and reports
  • Communicates with internal and external groups.
  • Other duties as assigned.

WHAT YOU'LL BRING
  • High School diploma or equivalent
  • 2+ years title industry experience
  • Experience with MS Office suite
  • Excellent verbal/written communication skills
  • Able to maintain professionalism and a positive service attitude at all times
  • Strong detail orientation
  • Customer service orientation
  • Exercises good judgment
  • Working knowledge of title industry software platforms

This position will be accepting applications on an ongoing basis until the position is filled.
#LI-DS1
#LI-REMOTE
Pay Range: $20.34 - $27.12 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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