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Remote Customer Success Jobs in Romeoville, IL (NOW HIRING)

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location ... Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ...

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...

Trivium

Customer Success Manager

Chicago, IL · On-site +1

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location ... Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ...

C. H. Robinson

Manager, Customer Success

Chicago, IL · On-site +1

$83K - $174K/yr

With the flexibility for remote work one day a week, this role strikes the perfect balance between ... Lead a scalable Customer Success framework, delivering strategic business reviews, and fueling ...

UpGuard

Customer Success Manager

Chicago, IL · Remote

$85K - $100K/yr

Our Success team is determined to help solve the needs and challenges that our customers face on a ... Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not ...

Canals

Customer Success Manager

Chicago, IL · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... We're remote-first, flexible, and distributed across North and South America, bringing together ...

Meltwater

Customer Success Manager

Chicago, IL · On-site +1

$80K - $107K/yr

Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven ...

FORM

Customer Success Manager

Chicago, IL · Remote

$75K - $85K/yr

As a Customer Success Manager at FORM , you will be a trusted strategic partner to the world ... Remote-first work environment. * Generous medical, dental, and vision insurance coverage. * Company ...

DomainTools

Customer Success Manager

Chicago, IL · Remote

$150K/yr

The Customer Success Manager role includes but is not limited to the following responsibilities: Lifecycle Management & Onboarding * Seamless Transitions: Manage the formal hand-off from new logo ...

KatRisk

Head of Customer Success

Chicago, IL · Remote

Role Overview KatRisk is looking for an experienced and client-focused Head of Customer Success to own and lead the customer success function. This is a hands-on customer facing role - you'll be the ...

Tractian

Customer Success Manager

Chicago, IL · On-site +1

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

FourKites

Sr. Manager, Customer Success

Chicago, IL · On-site +1

$145K - $175K/yr

As the Senior Manager, Customer Success , you will lead a team of Customer Success Managers responsible for providing a best-in-class customer experience. The team is responsible for guiding ...

Nexthink

Senior Customer Success Manager

Chicago, IL · On-site +1

Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and ... Hybrid work model that balances office and remote work, with structured onboarding to foster ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Romeoville, IL

Remote Customer Success information

See Romeoville, IL salary details

$33.1K

$84.7K

$142.7K

How much do remote customer success jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote customer success in Romeoville, IL is $84,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $100,900.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Romeoville, IL? The most popular types of Customer Success jobs in Romeoville, IL are:
What are popular job titles related to Remote Customer Success jobs in Romeoville, IL? For Remote Customer Success jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Romeoville, IL look for? The top searched job categories for Remote Customer Success jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Remote Customer Success jobs? Cities near Romeoville, IL with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Romeoville, IL as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $84,693 per year, or $40.7 per hour.

Remote Customer Success Representative

McQuade Organization

Aurora, IL • Remote

Full-time

Posted 10 days ago

Job description

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help them understand and utilize their benefits. No cold calling is required—qualified clients are provided.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Strong communication and interpersonal skills
  • Customer service, hospitality, retail, sales, or call center experience preferred
  • Comfortable using Zoom, email, and computer applications
  • Self-motivated and coachable
  • Ability to work independently in a remote environment
  • High school diploma or equivalent

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