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Remote Customer Success Jobs in Romeoville, IL (NOW HIRING)

Azul

Customer Success Manager

Chicago, IL · Remote

$115K - $126K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... remote-first, paid time off, company shutdown, holidays · Work with top experts worldwide whom ...

C. H. Robinson

Manager, Customer Success

Chicago, IL · On-site +1

$83K - $174K/yr

With the flexibility for remote work one day a week, this role strikes the perfect balance between ... Lead a scalable Customer Success framework, delivering strategic business reviews, and fueling ...

UpGuard

Customer Success Manager

Chicago, IL · Remote

Our Success team is determined to help solve the needs and challenges that our customers face on a ... Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not ...

Azul

Customer Success Manager

Chicago, IL · On-site +1

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... balance, remote-first, paid time off, company shutdown, holidays • Work with top experts ...

NoGigiddy

Customer Success Specialist

Chicago, IL · Remote

$16 - $22/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... As a Customer Success Specialist at NoGigiddy, you\'ll support our community with fast, helpful ...

Cribl

Customer Success Engineer, Chicago

Chicago, IL · On-site +1

With a global workforce, we're remote-first and grounded in a simple idea: software is a people ... Louis Why You'll Love This Role The Customer Success Engineer (CSE) is the primary post-sales ...

Canals

Customer Success Manager

Chicago, IL · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... Good ideas can come from anywhere, and people are trusted to make things happen. * We're remote ...

HealthJoy

Customer Success Manager

Chicago, IL · On-site +1

As a Customer Success Manager , you'll lead a designated book of business aligned to HealthJoy ... HealthJoy is a remote-first employer. The disclosed range estimate has not been adjusted for the ...

Trivium

Customer Success Manager

Chicago, IL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This is not a check-in-with-clients-once-a-week seat. We're not looking for someone to send a monthly ...

Trivium

Customer Success Manager

Chicago, IL · Remote

Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part first. This is not a check-in-with-clients-once-a-week seat. We're not looking for someone to send a ...

Trax

Customer Success Manager

Chicago, IL · Remote

$75K - $85K/yr

As a Customer Success Manager at FORM , you will be a trusted strategic partner to the world ... Remote-first work environment. * Generous medical, dental, and vision insurance coverage. * Company ...

Cribl

Customer Success Engineer, Chicago

Chicago, IL · Remote

$110K - $160K/yr

Louis Why You'll Love This Role The Customer Success Engineer (CSE) is the primary post-sales ... We are a remote-first company and work happens across many time-zones - you may be required to ...

Trax

Customer Success Manager

Chicago, IL · Remote

$75K - $85K/yr

As a Customer Success Manager at FORM , you will be a trusted strategic partner to the world ... Remote-first work environment. * Generous medical, dental, and vision insurance coverage. * Company ...

Remarcable, Inc.

Customer Success Manager

Chicago, IL · Remote

$70K - $90K/yr

Overview As a Customer Success Manager (CSM) at Remarcable, you are the strategic partner to our contractor clients. Your mission is to move customers beyond basic platform adoption to realized ...

Steer

Manager of Customer Success

Chicago, IL · Remote

Reporting to the Director of Customer Success, you will be the bridge between personalized ... We Offer * 100% remote work environment * Medical, Dental and Vision insurance within 30 days * 100 ...

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All JobsRemote Customer Success JobsRemote Customer Success Jobs in Romeoville, IL

Remote Customer Success information

See Romeoville, IL salary details

$33.1K

$84.7K

$142.7K

How much do remote customer success jobs pay per year?

As of Jun 28, 2026, the average yearly pay for remote customer success in Romeoville, IL is $84,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $100,900.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Romeoville, IL? The most popular types of Customer Success jobs in Romeoville, IL are:
What are popular job titles related to Remote Customer Success jobs in Romeoville, IL? For Remote Customer Success jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Romeoville, IL look for? The top searched job categories for Remote Customer Success jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Remote Customer Success jobs? Cities near Romeoville, IL with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Remote Customer Success Trainee (Entry Level)

Remote Customer Success Trainee (Entry Level)

American Income Life Insurance Company

Aurora, IL • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Life

Posted 5 days ago

Job description

Join AO and Become Part of an Unstoppable Force
March 2023 marked a monumental milestone for AO, as we shattered records for the biggest weekly, monthly, and quarterly achievements in the history of our company.
Now, as we continue this incredible growth, we are seeking to expand our team with even more talented individuals. Are you ready to be a part of this extraordinary journey?
As an AO team member, you will have access to a world-class support staff, unparalleled mentorship programs, and boundless career opportunities at every level. This could be the transformative change you've been eagerly searching for.
What We OfferWork-From-Home Stability
Embrace stability with a remote position that provides you with a solid foundation while offering the flexibility of working from home.Professional Development
Expand your knowledge and skills with virtual workshops and training programs designed to support your ongoing professional growth.Weekly Pay and Bonuses
Enjoy the satisfaction of weekly pay, supplemented by performance-based bonuses that recognize your exceptional results.Union Support and Representation
Rest easy with the assurance of union representation, helping ensure your rights and interests are protected.Life Insurance Benefits
Safeguard your future with a comprehensive life insurance policy, including accidental death benefits.Medical Insurance Reimbursement
Prioritize your well-being with medical insurance reimbursement, putting your health first.Industry-Leading Training and Technology
Propel your career forward with advanced training programs and state-of-the-art technology at your fingertips.Leadership Events and Conferences
Immerse yourself in leadership conventions and conferences that inspire, motivate, and support your growth.Incentive Trips and Team Experiences
Experience the excitement of incentive trips and team-building activities while forging lasting relationships with your colleagues.
How to Apply
To be considered for this opportunity, simply submit your compensation requirements along with an updated resume for our review.
Interview Process
In line with our commitment to community wellness, all interviews will be conducted via Zoom video conferencing, ensuring the safety and convenience of all applicants.
Join AO
Join AO and become part of an unstoppable force, where history is made and extraordinary growth is the norm.What You'll Be Doing
  • Meet with clients virtually using Zoom
  • Walk individuals and families through available programs
  • Answer questions and guide clients through next steps
  • Support clients through onboarding and enrollment
  • Maintain simple digital records and documentation
  • Deliver a professional, client-first experience
  • Participate in training, coaching, and development sessions
  • Collaborate with team members to improve performance

Apply