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Customer Service Assistant Remote Jobs in Hackensack, NJ

Adecco

Customer Service Call Agent

Newark, NJ · Remote

$17.66/hr

Energy Customer Care Agent (Work From Home) Location: New Jersey (Remote), must reside in the state of New Jersey Schedule: Monday-Friday 8:00 am-5:00 pm Pay Rate: $17.66 an hour Position Overview We

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Customer Service Assistant Remote information

See Hackensack, NJ salary details

$12

$21

$30

How much do customer service assistant remote jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service assistant remote in Hackensack, NJ is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.90 per hour, depending on experience, location, and employer.

What does a remote customer service assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

How does a remote customer service assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.

What are the key skills and qualifications needed to thrive as a remote customer service assistant, and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

What are the most commonly searched types of Customer Service Remote jobs in Hackensack, NJ?

The most popular types of Customer Service Remote jobs in Hackensack, NJ are:

What are popular job titles related to Customer Service Assistant Remote jobs in Hackensack, NJ?

For Customer Service Assistant Remote jobs in Hackensack, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant Remote jobs in Hackensack, NJ look for?

The top searched job categories for Customer Service Assistant Remote jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Customer Service Assistant Remote jobs?

Cities near Hackensack, NJ with the most Customer Service Assistant Remote job openings:

Customer Service Assistant Remote jobs near you
Infographic showing various Customer Service Assistant Remote job openings in Hackensack, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Contract, and 7% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,427 per year, or $21.8 per hour.

100 Percent REMOTE Customer Service Position

AO Globe Life

New York, NY • Remote

$17 - $22.75/hr

Full-time

Medical, Life

Posted 25 days ago

Job description

Legacy Protection Advisor (Remote)
AO Globe Life | 100% Remote | Work From Home | U.S. Applicants Only
Help Protect Families While Building a Career Without Limits
At AO Globe Life, we're looking for motivated, service-minded professionals who want more than just a job. As a Legacy Protection Advisor, you'll help veterans, labor union members, credit union members, and their families understand their supplemental benefit options while building a rewarding career from anywhere in the United States.
If you're driven to make a positive impact, enjoy connecting with people, and want the flexibility of a fully remote career, we'll provide the training, mentorship, and support you need to succeed.
Why Choose AO Globe Life?
🌎 100% Remote Work
Enjoy the freedom of working from anywhere while maintaining the flexibility to create a schedule that fits your lifestyle.
💰 Unlimited Income Potential
Your performance drives your earnings. Top-performing representatives have the opportunity to earn six-figure incomes through commissions, bonuses, and long-term residual income.
☎ Warm Leads Provided
Spend your time helping people-not searching for them. We provide qualified member inquiries so you can focus on building relationships instead of cold calling.
📚 Industry-Leading Training
Receive comprehensive onboarding, virtual workshops, one-on-one coaching, and continuous mentorship from experienced leaders.
♥ Benefits & Professional Support
Eligible representatives may receive:
  • Company-supported life insurance
  • Accidental Death Benefit (ADB) coverage
  • Medical insurance reimbursement
  • Union representation through OPEIU Local 277
  • Leadership development opportunities
Recognition & Rewards
Outstanding performance may be recognized through:
  • Incentive travel
  • Leadership conferences
  • Professional development events
  • Team recognition programs
  • Career advancement opportunities
What You'll Do
As a Legacy Protection Advisor, you will:
  • Connect with members through scheduled phone and Zoom consultations
  • Learn about each client's financial protection needs and goals
  • Recommend supplemental life insurance and benefit solutions tailored to individual circumstances
  • Guide clients through the enrollment process with professionalism and care
  • Build long-term relationships through exceptional customer service and ongoing support
  • Conduct policy reviews and assist with beneficiary updates and claims guidance
  • Maintain accurate digital records while ensuring compliance with company policies and industry regulations
  • Participate in ongoing training, mentorship, and professional development
What We're Looking For
Successful candidates typically demonstrate:
  • Strong verbal and written communication skills
  • Outstanding customer service and relationship-building abilities
  • Self-motivation and a results-oriented mindset
  • Excellent organizational and time-management skills
  • Comfort using computers, Zoom, and web-based technology
  • Strong problem-solving and critical-thinking skills
  • Coachability and willingness to continuously learn

Previous experience in customer service, sales, healthcare, education, hospitality, recruiting, or financial services is helpful-but not required. We provide comprehensive training for motivated professionals who are eager to grow.
Minimum Qualifications
  • Must be legally authorized to work in the United States
  • Ability to obtain a state Life & Health Insurance License (licensing guidance provided)
  • Reliable high-speed internet connection
  • Windows-based computer with webcam
  • Professional home office environment
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, veteran organizations, and associations to provide supplemental benefits that help protect working families. Our fully remote organization is built on service, integrity, mentorship, and creating long-term career opportunities for ambitious professionals.
Ready to Build Your Future?
If you're ready to grow professionally, make a meaningful impact, and build a career with unlimited potential, we'd love to hear from you.
Apply today to become a Legacy Protection Advisor with AO Globe Life.
Protect futures. Build lasting relationships. Create a career with purpose.

Apply