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Customer Service Assistant Remote Jobs in Hackensack, NJ

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The Administrative Assistant (Remote) provides comprehensive department-wide administrative support ... Customer service and problem-solving abilities Benefits We have an array of benefits to fit your ...

Posted today

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The Administrative Assistant (Remote) provides comprehensive department-wide administrative support ... Customer service and problem-solving abilities Benefits We have an array of benefits to fit your ...

Posted today

Be Seen First

The Administrative Assistant (Remote) provides comprehensive department-wide administrative support ... Customer service and problem-solving abilities Benefits We have an array of benefits to fit your ...

Posted today

Be Seen First

The Administrative Assistant (Remote) provides comprehensive department-wide administrative support ... Customer service and problem-solving abilities Benefits We have an array of benefits to fit your ...

Posted today

Be Seen First

The Administrative Assistant (Remote) provides comprehensive department-wide administrative support ... Customer service and problem-solving abilities Benefits We have an array of benefits to fit your ...

Posted today

Be Seen First

The Administrative Assistant (Remote) provides comprehensive department-wide administrative support ... Customer service and problem-solving abilities Benefits We have an array of benefits to fit your ...

Posted today

Be Seen First

The Administrative Assistant (Remote) provides comprehensive department-wide administrative support ... Customer service and problem-solving abilities Benefits We have an array of benefits to fit your ...

Posted today

About the role: We are currently seeking an Executive Assistant with a can-do attitude for a ... CRM data management entry etc. or other administrative duties as directed by client service staff ...

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

... services Assist with client account management, ensuring accurate records and issue resolution ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

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Customer Service Assistant Remote information

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How much do customer service assistant remote jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service assistant remote in Hackensack, NJ is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service assistant, and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

What does a remote customer service assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

How does a remote customer service assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.
What are popular job titles related to Customer Service Assistant Remote jobs in Hackensack, NJ? For Customer Service Assistant Remote jobs in Hackensack, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant Remote jobs in Hackensack, NJ look for? The top searched job categories for Customer Service Assistant Remote jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Customer Service Assistant Remote jobs? Cities near Hackensack, NJ with the most Customer Service Assistant Remote job openings:
Infographic showing various Customer Service Assistant Remote job openings in Hackensack, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,427 per year, or $21.8 per hour.

Administrative Assistant (Remote)

Nationwide

New York, NY • Remote

$60K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 hours ago

Posted today

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Job description

The Administrative Assistant (Remote) provides comprehensive department-wide administrative support, assisting multiple team members to ensure smooth daily operations. This role involves managing calendars, coordinating weekly meetings and travel arrangements, handling communication, and maintaining organized records using standard office software, project management tools, CRM systems, and communication platforms. The position offers opportunities for career growth through continuous training and development.

Responsibilities

  • Manage calendars and schedule meetings weekly
  • Coordinate travel arrangements for team members
  • Enter and maintain accurate data records
  • Prepare, organize, and distribute documents
  • Handle customer support and communication tasks
  • Maintain email correspondence and office coordination
  • Support meetings with logistics and materials preparation
  • Keep accurate records and files organized

Preferred Qualifications

  • 3+ years of experience in administrative support
  • High school diploma or equivalent
  • Proficiency in Microsoft Office Suite
  • Strong skills in calendar management, data entry, and communication
  • Effective time management and organizational skills
  • Customer service and problem-solving abilities


Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.


Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.