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Customer Service Ai Jobs in Reston, VA (NOW HIRING)

Smart Choice Cleaning, Inc.

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Office Administrator & Customer Service Support

Chantilly, VA · On-site

$18.50 - $25.50/hr

Office Administrator and Customer Service Support We're a small, growing cleaning company looking ... We use AI tools to streamline much of our admin work, so this role is about accuracy, reliability ...

New

Smart Choice Cleaning, Inc.

Be Seen First

Office Administrator & Customer Service Support

Chantilly, VA · On-site

$18.50 - $25.50/hr

Office Administrator and Customer Service Support We're a small, growing cleaning company looking ... We use AI tools to streamline much of our admin work, so this role is about accuracy, reliability ...

New

Minuteman Marketing

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Customer Service Lead - Print Production

Chantilly, VA · On-site

$50K - $60K/yr

We are looking for someone to lead customer service. Experience in commercial printing or direct ... Are you interested in AI or other tech to make workflow more efficient? We want team oriented ...

Circle

Manager, Know Your Customer (KYC)

Washington, DC · On-site

Manage case volumes across workflows to ensure timely execution and consistent adherence to service ... Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ...

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All JobsCustomer Service Ai JobsCustomer Service Ai Jobs in Reston, VA

Customer Service Ai information

See Reston, VA salary details

$10

$19

$28

How much do customer service ai jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service ai in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Ai vs Customer Support Specialist?

AspectCustomer Service AiCustomer Support Specialist
Required CredentialsNone or basic technical skillsHigh school diploma or equivalent; often some customer service training
Work EnvironmentDigital platforms, chatbots, automated systemsCall centers, retail stores, office settings
Industry UsageCustomer service automation across industriesDirect customer interaction in various sectors
Common Search/ComparisonYesYes

Customer Service Ai focuses on automating customer interactions using AI technology, requiring minimal credentials and operating mainly in digital environments. In contrast, Customer Support Specialists provide direct human assistance, often requiring customer service experience and working in physical or call center settings. Both roles aim to improve customer satisfaction but differ significantly in execution and work environment.

Can AI do customer service jobs?

AI can perform many customer service tasks such as answering common questions, processing transactions, and providing support through chatbots and virtual assistants. Customer service AI systems often require integration with customer databases and natural language processing skills to handle interactions effectively.
What are popular job titles related to Customer Service Ai jobs in Reston, VA? For Customer Service Ai jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Customer Service Ai jobs in Reston, VA look for? The top searched job categories for Customer Service Ai jobs in Reston, VA are:
What cities near Reston, VA are hiring for Customer Service Ai jobs? Cities near Reston, VA with the most Customer Service Ai job openings:
Customer Service Ai jobs near you

Customer Service Professional (Weekend Work Required

Alltech

Sterling, VA • On-site

$14.75 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Client Services Professional

Full-Time Only

Weekend Work Required 8 am - 4 PM; Weekdays 10:30 AM - 7 PM

PMSterling, VA | AllTech Services, Inc.

Voted Best Contractor to Work For in the Eastern Region – HVAC & Plumbing Magazine

Voted Best Workplace in Virginia – Inc. 5000

This Role Matters

At AllTech Services, the Client Services Professional is not just answering phones — you are the first impression, the voice of confidence, and the calm in the storm for homeowners facing urgent HVAC and Plumbing needs.

We are looking for professionals who bring energy, empathy, and ownership to every conversation. People who are naturally curious, ambitious about their growth, responsible in their commitments, and empathetic to the customer experience.

If you take pride in helping people, communicating clearly, and performing at a high level every day — this is where you build a career, not just take a job.

Why AllTech

We believe high performers deserve a workplace that invests in their success. Our leadership team is deeply committed to creating an environment where you feel supported, challenged, and appreciated.

We don't just talk about growth — we actively build it into your career path.

Our culture is centered on CARE:

Curiosity – We ask questions, seek understanding, and pursue constant improvement.

Ambition – We push ourselves to be better today than we were yesterday.

Responsibility – We own outcomes and follow through on commitments.

Empathy – We treat customers and teammates the way we want to be treated.

What You'll Do

Our Contact Center supports homeowners scheduling HVAC and Plumbing services. As a Client Services Professional, you set the tone for the entire customer experience.

You will:

  • Lead every interaction with professionalism and empathy
  • Guide customers through scheduling service with confidence and clarity
  • Communicate with compassion when customers are dealing with stressful home issues
  • Use industry-leading software systems to efficiently book appointments, including AI Tools
  • Educate customers on the value of our Maintenance Plans
  • Collaborate with team members to find solutions quickly
  • Take ownership of each call and follow through on commitments
  • Represent the AllTech standard of service in every interaction

We expect consistency, positivity, and a genuine desire to help people.

What It Takes to Succeed Here

High performers thrive in this role.

You will excel if you:

  • Demonstrate accountability and follow-through
  • Communicate clearly and confidently
  • Bring a positive, solutions-oriented mindset
  • Stay organized and manage time effectively
  • Show integrity in every interaction
  • Take initiative to learn and improve
  • Care deeply about delivering exceptional service
What We Offer

We invest heavily in our team because we expect excellence.

Compensation & Financial Benefits
  • Paid Weekly via Direct Deposit
  • Performance Bonus Programs
  • 401(k) with true 4% company match after one year (Traditional & Roth options)
  • Tuition Reimbursement opportunities
Time Off & Flexibility
  • 80 Hours Paid Time Off
  • 8 Paid Holidays including your Birthday and the Day After Thanksgiving
Health & Wellness
  • Aetna Medical Insurance (80% of premium paid by company)
  • Dental and Vision Coverage
  • $25,000 Company Paid Life & AD&D Insurance
  • Long-Term & Short-Term Disability Coverage
  • Employee Assistance Program
  • Free Mental Health Sessions
  • Preventative diagnostic testing covered
  • Chiropractic visits included
  • Office perks to make sure you thrive at work
The Opportunity

This is an opportunity to join one of the most respected HVAC and Plumbing companies in the region and build a meaningful career in a professional, growth-focused environment.

If you are ready to work hard, grow fast, and make a real impact, we want to meet you.

Apply today and become part of a team that believes performance and people matter equally.

Apply