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Customer Service Administrator Coordinator Jobs

Hendrickson USA, LLC

Customer Service Administrator

Canton, OH · On-site

$16.50 - $22.25/hr

Position Purpose Administer RGA's, credits, OFI's (Opportunity for Improvement) and CC's (Customer ... Interact closely with Technical Customer Service department, Trailer Account Managers and Quality ...

SENECA FOODS

Customer Service Administrator

Janesville, WI · On-site

$16.25 - $21.75/hr

Seneca Foods in Janesville, WI is currently seeking a Customer Service Administrator that will focus their time in the Label/Poly area. The ideal candidate must be able to use a high degree of ...

Orkin

Customer Service Administrator

Dayton, OH

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with ...

Smiths Group

Customer Service Administrator

Mount Vernon, OH · On-site

$14.75 - $19.75/hr

Coordinates delivery sequence communication with external customers/trucking companies each day once load is confirmed by our shipping supervisors. * Communicate order placement reminders when ...

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How much do customer service administrator coordinator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service administrator coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

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Customer Service Administrator

Canton, OH • On-site

Hendrickson USA, LLC
Trucking • 1 - 5K employees
Learn more about Hendrickson USA, LLCexternal

$16.50 - $22.25/hr

Full-time

Posted 7 days ago

Hendrickson rating

7.3

Company rating: 7.3 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

295th of 499 rated machine equipment manufacturers

Job description

Position Purpose
Administer RGA's, credits, OFI's (Opportunity for Improvement) and CC's (Customer Comments) for the division & other divisions (as a shared resource) in accordance with associated operating procedures.
Essential Functions
  1. Administer and maintain detailed records for RGA's, credits, no-charge shippers & invoice only.
  2. Process all OEM OFI's and CC's via ACTION database.
  3. Prepare and maintain daily reports
  4. Release all new Sales Orders and Order Changes daily in KBM/AS400, generating electronic Sales Order Acknowledgements.
  5. Interact closely with Technical Customer Service department, Trailer Account Managers and Quality and plant personnel.
  6. Maintain data and create PowerPoint presentations for Management Review.
  7. Attend weekly Quality CI (Continuous Improvement) meetings.
  8. Participate in audits with internal/external auditors.
  9. Other duties as assigned.

Education and Training
  • Bachelor's degree in Business Administration or related field preferred.
  • Experience in Quality a plus.

Minimum Qualifications
  • 1-3 years experience in Customer Service or Sales.
  • Mechanical inclination.
  • PC skills required (Excel, Word, PowerPoint, Email). KBM/AS400 skills a plus.
  • QAD skills a plus.

Physical Demands
  • Extensive sitting to perform tasks.

Environmental Conditions
  • Office setting.

Behavioral Traits
  • Excellent interpersonal and communication skills.
  • Self-starter; able to make sound decisions on behalf of the customer and company.
  • Excellent interpersonal and communication skills.

*This is not a comprehensive list of duties. Duties may change without notice in management's sole discretion.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

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