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Customer Service Account Manager Jobs in Colorado

InspHire

Account Manager

Denver, CO · On-site

Account management responsibilities include developing strong relationships with customers ... In this role, you will liaise with cross-functional internal teams (including Customer Service and ...

InTANDEM HR - Parent

Account Manager

Denver, CO · On-site

Excellent cross-functional experience working with customer service and product development to ... Oversee customer account management - Includes developing new business along with negotiating ...

ImageSeller

Account Manager

Denver, CO

We provide our clients with promotional merchandise, web solutions, creative services, account management, social media and market trending capabilities. We have a unique opportunity for an Account ...

ImageSeller

Account Manager

Denver, CO · On-site

We provide our clients with promotional merchandise, web solutions, creative services, account management, social media and market trending capabilities. We have a unique opportunity for an Account ...

Jm

Account Manager

Littleton, CO · On-site

You'll work closely with Customer Service, Sales, Product Management, and Technical Service to ... The Account Manager is the first line of contact for price requests and job quotes and is ...

Johns Manville

Account Manager

Littleton, CO · On-site

You'll work closely with Customer Service, Sales, Product Management, and Technical Service to ... The Account Manager is the first line of contact for price requests and job quotes and is ...

NOA Brands America LLC

Account Manager

Westminster, CO · On-site

$58K - $65K/yr

The effective management of scope and timing of assigned projects is a key requirement of the ... Serve as the interface between customer service and sales team, working with Account Executives to ...

Rent-A-Center

Account Manager

Denver, CO · On-site

$18.81 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Denver, CO · On-site

$18.81 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent A Center

Account Manager

Rifle, CO · On-site

$15.90 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Thornton, CO · On-site

$16.62 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Loveland, CO · On-site

$16.62 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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Showing results 21-40

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Colorado

Customer Service Account Manager information

See Colorado salary details

$27.3K

$49.8K

$78.9K

How much do customer service account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer service account manager in Colorado is $49,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $56,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are the most commonly searched types of Customer Service Account jobs in Colorado? The most popular types of Customer Service Account jobs in Colorado are:
What are popular job titles related to Customer Service Account Manager jobs in Colorado? For Customer Service Account Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Colorado look for? The top searched job categories for Customer Service Account Manager jobs in Colorado are:
What cities in Colorado are hiring for Customer Service Account Manager jobs? Cities in Colorado with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,769 per year, or $23.9 per hour.

Customer Account Manager

PRECISION MACHINED PRODUCTS

Fort Collins, CO • On-site

Full-time

Re-posted 29 days ago

Job description

Description:

Job Summary

The Customer Account Manager is responsible as the primary point of contact for clients, ensuring their needs are met and addressing any concerns that arise. Build and maintain strong relationships with customers, to maintain client retention and satisfaction. Oversee the day-to-day activities related to customer accounts, including order processing, invoicing, and follow-ups. Coordinating with internal teams to ensure that products and services align with customer expectations. Sales focused, identifying upselling or cross-selling opportunities. Provide technical support and product information to clients. Gather customer feedback and work with product development and sales teams to improve services and address any gaps in customer satisfaction. Customer satisfaction and retention focused on overall success and profitability of the business. Ensuring that customer needs are met while also supporting the company's growth objectives.

Requirements:

Essential Functions

  • All Customer Support Functions related to customers.
  • Sets up sales orders, jobs, quotes, and related information in M2M.
  • Ensures job cost is accurate for jobs entered and priced accordingly.
  • Manages Open Orders.
  • Records all quote activity in an approved tool (Smart Sheets). With special attention to quote results regarding wins and losses with rationale.
  • Tracks jobs as they progress through production with site Leadership.
  • Communicates with assigned customers regarding sales order issues.
  • Responsible for customer specific quotes (in conjunction with estimating), validating requirements, interpreting specifications, and obtaining material and process costs to provide profitable yet competitive quote submissions.
  • Follow-up on non-awarded quoted items.
  • Communicates effectively and proactively with customers, adapting to new customers as volume dictates.
  • Identifies resource needs and works with the appropriate departments.
  • Works with other departments to ensure timely and accurate production and delivery of products.
  • Resolves or escalates issues in a timely fashion to Supervisor.
  • Follows up with customers regarding any issues, as well as production status.
  • Follows up on delivered products to ensure customer satisfaction.
  • Responsible for adhering to the Company Quality Policy and to understand and follow all applicable Quality Work Instructions and Procedures.
  • Understanding the manufacturing process and having a good working knowledge of the products being produced.
  • Participate in the corporate Annual Operating Plan (AOP) and Quarterly Business Reviews (QBR).
  • Performs other duties as assigned.

Education/Skills/Abilities

  • A bachelor's degree in administration, marketing, communications, or a related field.
  • Manufacturing experience with technical knowledge of parts.
  • Ability to read blueprints.
  • Knowledge with ERP systems and practices
  • Good supervisory, leadership, communication, and teamwork skills.
  • Ability to work with multiple deadlines and commitments.
  • Ability to understand and communicate industry specifications and standards.
  • Proficient computer skills with MS Office knowledge.
  • Critical thinking, active listening, deductive reasoning, and problem-solving skills.
  • Fast-changing environment, able to identify and pivot in support of developing requirements.

Physical Demands/Work Environment

Working conditions are normal for the office and manufacturing environment. Work may involve lifting materials and products up to 40 pounds. When working in the manufacturing environment, using safety equipment, to include, but not limited to, safety glasses, is required. Loose fitting clothes and jewelry are not permitted in manufacturing. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.