ZipRecruiter

Log In

1

Customer Service Account Manager Jobs in Colorado

Crete United

Service Account Manager

Denver, CO · On-site

$75K - $90K/yr

The Service Account Manager will be responsible for managing and expanding an established portfolio of commercial customers, serving as the primary point of contact for service needs, identifying ...

Modigent

Service Account Representative

Boulder, CO · On-site

$60K - $80K/yr

Service Account Representative Position Overview As a Service Account Representative, you'll build ... Maintain accurate sales forecasting, activity tracking, and account management plans in CRM systems ...

Modigent

Service Account Representative

Boulder, CO · Hybrid

$60K - $80K/yr

Service Account Representative Position Overview As a Service Account Representative, you'll build ... Maintain accurate sales forecasting, activity tracking, and account management plans in CRM systems ...

W3Global Inc.

Customer Account Executive

Denver, CO · Hybrid

$60K - $65K/yr

The Customer Account Representative serves as a key member of our client service team, supporting ... This individual will be responsible for servicing existing accounts, managing policy changes ...

TruStile Doors

Inside Customer Account Manager

Denver, CO · On-site

$24.50 - $29.17/hr

As a Residential Account Manager, you will provide day-to-day support of TruStile's existing ... You MUST love customer service and interacting with people. It's natural for you to build rapport ...

Aaron's

Customer Account Manager

Rifle, CO · On-site

$19 - $20/hr

Basic Function Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages.

next page

Showing results 1-20

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Colorado

Customer Service Account Manager information

See Colorado salary details

$27.3K

$49.8K

$78.9K

How much do customer service account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer service account manager in Colorado is $49,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $56,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are the most commonly searched types of Customer Service Account jobs in Colorado? The most popular types of Customer Service Account jobs in Colorado are:
What are popular job titles related to Customer Service Account Manager jobs in Colorado? For Customer Service Account Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Colorado look for? The top searched job categories for Customer Service Account Manager jobs in Colorado are:
What cities in Colorado are hiring for Customer Service Account Manager jobs? Cities in Colorado with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,769 per year, or $23.9 per hour.

Service Account Manager

Crete United

Denver, CO • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Foster Plumbing, a Crete United Company, is seeking a driven and relationship-focused Service Account Manager to support the continued growth of our commercial service division throughout the Denver metro area.
The Service Account Manager will be responsible for managing and expanding an established portfolio of commercial customers, serving as the primary point of contact for service needs, identifying opportunities for repairs and small projects, and ensuring an exceptional customer experience.
This role is best suited for someone with a strong commercial plumbing service background who enjoys building trust, maintaining long-term relationships, and creating opportunities within existing accounts. Success in this position comes from responsiveness, communication, follow-through, and the ability to connect customer needs with Foster Plumbing's service capabilities.
Essential Duties and Responsibilities
  • Develop and maintain strong relationships with commercial property managers, facility managers, building engineers, and existing Foster Plumbing customers.
  • Serve as the primary point of contact for assigned accounts and provide a high level of customer service and responsiveness.
  • Manage and grow an established book of business by identifying opportunities for service repairs, replacements, maintenance, and small project work.
  • Conduct routine customer visits to strengthen relationships, understand upcoming needs, and uncover new opportunities.
  • Generate and qualify leads within existing accounts while collaborating with leadership on strategic growth initiatives.
  • Coordinate with the Service Manager, technicians, and estimating team to ensure customer needs are addressed efficiently and accurately.
  • Follow up on open opportunities and proposals to maintain momentum and improve close rates.
  • Maintain regular communication with customers regarding project status, scheduling, and service updates.
  • Track customer interactions, opportunities, and account activity within company systems.
  • Monitor customer satisfaction and proactively address concerns to strengthen long-term partnerships.
  • Represent Foster Plumbing professionally in the marketplace and promote the full range of the company's service capabilities.
  • Provide leadership with updates on customer activity, pipeline opportunities, and market feedback.

Qualifications
  • Minimum of 5 years of experience in commercial plumbing service, account management, business development, or a related role.
  • Previous experience managing customer relationships within a plumbing service environment required.
  • Strong understanding of commercial plumbing systems and service operations.
  • Demonstrated ability to develop and grow customer relationships.
  • Existing relationships within the Denver commercial facilities market strongly preferred.
  • Excellent communication, negotiation, and interpersonal skills.
  • Self-motivated with the ability to work independently while collaborating effectively with internal teams.
  • Strong organizational and follow-through skills.
  • Proficiency with Microsoft Office and CRM or service management software preferred.
  • Valid driver's license and acceptable driving record.

Compensation & Benefits
  • Expected base salary range: $75,000 - $90,000 annually, depending on experience.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid Time Off (PTO) and Colorado paid sick leave.
  • Company technology package.
  • Career development and advancement opportunities.

Click this link to learn more about Crete United:
https://youtu.be/eArEfojheAc
We are open to reviewing candidates with varying levels of experience, and compensation may differ depending on qualifications and the level at which the role is filled. Our pay ranges are determined by job responsibilities, market conditions, and location. We base our starting pay offer and title on factors such as experience, training, knowledge, and skills.
How to Apply: Apply directly through the job board where you found this posting (LinkedIn, Indeed, ZipRecruiter), or submit your application through our careers page at www.creteunited.com. All applications must be submitted through one of these platforms to be considered.
Application Deadline: Applications are accepted on a rolling basis and will remain open until filled.
Crete United is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply