Customer Service Acciona Jobs (NOW HIRING)

ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals, present in more than 40 countries across the five continents, all contributing in our mission to design a better planet. Are you a passionate individual who wants to make a difference, promote sustainable development, and find solutions to the biggest global challenges including climate change, overpopulation, and water scarcity? Come and join us in building the infrastructure our planet needs to achieve a sustainable future.

Acciona offers a competitive salary, relocation assistance where relocation is required and approved, 401(k) retirement plan, medical, dental, vision, life, short and long-term disability benefits, tuition reimbursement, paid time off, and more.

Coordinates and performs the activities of personnel in housekeeping and/or paint department cleaning.
Transport team member(s) and cleaning equipment to the customer site.
Ensure pick-up and distribution of supplies and equipment.
Responds to customer calls.
Monitors work activities, based on work priority, quantity of equipment and skill of personnel. Informs supervisor of any issues that may occur.
Monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.
Monitor employees' work levels and work performance. Advises supervisor of any deficiencies or issues.
Examine areas of responsibility and relays information to determine additional needed services or issues.
Assist employees to correct task or job-skill deficiencies.
Stage materials and supplies, such as tools and equipment.
Perform daily visual inspections of work performed.
Assists in all areas of cleaning needed to get jobs completed.

Key Responsibilities

Housekeeping Operations

• Supervise and coordinate daily cleaning activities across production areas, offices, restrooms, breakrooms, and common spaces.
• Ensure housekeeping tasks are completed according to approved schedules, procedures, and quality standards.
• Monitor cleanliness levels and address deficiencies promptly to support manufacturing operations.

Supervision & Union Coordination

• Provide daytoday supervision of housekeeping employees in compliance with the collective bargaining agreement (CBA).
• Assign tasks, monitor attendance and productivity, and ensure work is performed within defined job classifications and union work rules.
• Support onboarding and training of new employees in accordance with union guidelines and company policies.
• Communicate effectively with management and union representatives regarding staffing needs, operational concerns, and work assignments.
• Escalate performance, attendance, or conduct issues to management and Human Resources as appropriate.

Safety, Health & Compliance

• Ensure compliance with OSHA regulations, company safety policies, and sitespecific procedures.
• Enforce safe handling, storage, and disposal of cleaning chemicals and materials.
• Conduct routine inspections to identify safety hazards, housekeeping deficiencies, or noncompliance issues.
• Participate in safety meetings, audits, and emergency preparedness activities.

Inventory & Equipment Oversight

• Monitor inventory levels of cleaning supplies, tools, and equipment.
• Notify management of supply shortages or equipment repair and replacement needs.
• Ensure cleaning equipment is properly maintained and safely operated by staff.

Computer Systems, Reporting & Documentation

• Use computerized systems to track cleaning schedules, inspections, attendance, and supply usage.
• Enter, review, and maintain accurate records in facility management systems or electronic logs.
• Utilize Microsoft Office applications (Excel, Word, Outlook) for reporting, communication, and documentation.
• Prepare basic reports related to housekeeping performance, safety observations, and operational issues for management review.

Collaboration & Support

• Coordinate with production, maintenance, quality, and safety teams to align housekeeping activities with plant operations.
• Support special cleaning projects, shutdowns, audits, or facility events as required.

Other Duties

• Perform additional duties as assigned to support facility cleanliness, safety, and operational goals.

Qualifications

Education

• High school diploma or equivalent required.
• Additional vocational or technical training preferred.

Experience

• Minimum 2-3 years of housekeeping or janitorial experience in a manufacturing or industrial environment.
• Prior lead or supervisory experience preferred.
• Experience working in a unionized manufacturing environment is strongly preferred.

Skills & Abilities

• Knowledge of industrial cleaning methods, chemicals, and equipment.
• Understanding of workplace safety practices and regulations.
• Ability to lead employees while complying with union contracts and work rules.
• Basic to intermediate computer skills, including use of Microsoft Office and electronic tracking systems.
• Strong organizational, timemanagement, and problemsolving abilities.
• Effective verbal and written communication skills.
• Follow through on any additional task or responsibility as assigned

Work Environment & Physical Requirements

• Work performed primarily in a manufacturing environment requiring adherence to PPE and safety rules.
• May involve exposure to industrial cleaning chemicals, machinery, dust, noise, and varying temperature conditions.
• Requires physical activity including walking, standing, bending, climbing, and operating cleaning equipment.
• Ability to lift up to 30 pounds and push or pull up to 50 pounds, with or without reasonable accommodation.

Licensing, Background & Compliance Requirements

• Must possess and maintain a valid driver's license.
• Must be able to successfully pass preemployment background checks and drug testing, and remain compliant with company policies throughout employment, in accordance with applicable laws.

Key Competencies

• Attention to detail and commitment to cleanliness standards
• Strong safety awareness and compliance focus
• Ability to manage multiple tasks in a fastpaced environment
• Dependability, accountability, and teamwork
• Clear and professional communication

ADA / Reasonable Accommodation Statement

The essential functions of this position may be performed with or without reasonable accommodation. Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

• Experience:
  • Minimum of 3 years of housekeeping experience in a manufacturing, industrial, or similar environment.
  • At least 1 year in a supervisory or managerial role.
• Skills and Competencies:
  • Strong leadership and team management skills.
  • Knowledge of cleaning techniques, chemicals, and equipment used in industrial environments.
  • Familiarity with OSHA standards and other health and safety regulations.
  • Effective communication and problem-solving abilities.

Work Environment:

• Primarily works in a manufacturing environment, requiring adherence to PPE and safety standards.
• May involve exposure to industrial cleaning chemicals, machinery, and varying temperature conditions.
• Requires physical activity, including walking, standing, and occasionally lifting cleaning equipment or supplies.

Key Competencies:

ACCIONA has been given the Top Employer 2022, 2023, 2024 & 2025 certification in US, as well as the Top Employers North America 2022, 2023, 2024 & 2025 seal, which certifies the company's commitment to excellence in human resources management and those who focus on putting their people first through their exceptional HR policies. As a company that values diversity as a source of talent, we work to foster an inclusive environment that promotes respect, belonging and engagement so that all people can participate on an equal opportunity basis. We invite everyone to apply regardless of origin, circumstances, background or condition.