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Customer Server Technical Support Jobs (NOW HIRING)

Cypress HCM

Technical Support Engineer

San Francisco, CA

$39.21 - $44.13/hr

We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this ... Troubleshoot and resolve a range of technical issues, including server-side API errors, client-side ...

Celerant Tech

Technical Support Technician

Iselin, NJ · On-site

$38K - $47K/yr

... server programming to diagnose and solve customer issues · Coordinate with development with ... technical support calls with customers. · Develops and implements plans to acclimate existing ...

Tek Systems

Be Seen First

Technical Support

Chicago, IL · On-site

The Technical Support role requires a seasoned professional with over 4 years of diverse experience ... Conduct remote support and network/server diagnostics * Implement and manage standard security ...

Iproa, Inc.

Technical Support Specialist II

Houston, TX · On-site

... servers, routers, firewalls, switches, PCs and other peripheral devices. Key Accountabilities * Perform technical support by taking incoming calls, making outbound calls to customers and answering ...

CSC Corptax

Technical Support Analyst

Austin, TX · Remote

... customers to help with inquiries related to the server and workstation installation and maintenance of Corptax products. The TSA develops a high-level knowledge of the Corptax products and couples ...

Arete Technologies, Inc.

Technical Support

Richmond, VA

$37K - $46K/yr

... a Customer workstation. Also responsible for triage of incoming new calls and monitoring of ... of server room and data closets 4. Manage backup tape rotation and cases for offsite pickup 5. ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Customer relationship building and teamwork are key success criteria for this role.The Technical ... Knowledge of Samba/Active Directory integration CIFS, DNS, ACL, server/client configuration. Splunk ...

Clarivate

Technical Support Analyst

Ann Arbor, MI · On-site

Oracle or SQL Server knowledge * Proficiency in Microsoft Office * Experience with Web Servers ... Efficiently resolve customer inquiries and requests related to products and services in a ...

NICE

Technical Support Engineer

OR · On-site +1

Candidates will work supporting large complex Public Safety software clients; have server, network ... Maintain high customer satisfaction throughout the entire problem resolution process, through ...

Jimcor Agency Inc.

Technical Support

Montvale, NJ · On-site

$65K - $80K/yr

We are currently seeking a Technical Support person to join our team. Position Overview: The ... Install, repair, and maintain Windows server and workstation operating systems. * Apple/Mac ...

Clarivate

Technical Support Analyst

Ann Arbor, MI · Hybrid

Oracle or SQL Server knowledge * Proficiency in Microsoft Office * Experience with Web Servers ... Efficiently resolve customer inquiries and requests related to products and services in a ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Customer relationship building and teamwork are key success criteria for this role.The Technical ... ACL, server/client configuration. • Splunk usage including but not limited to log queries and ...

Vecna

Technical Support Specialist

Burlington, MA · On-site

Technical Support Specialist Description: Vecna seeks passionate, service and solution-oriented ... Prepare and Lead customer support calls. * Monitor application and server-side performance metrics.

NeuroFlow

Technical Support Engineer

Philadelphia, PA · On-site

This role works directly with end users, Customer Success, and engineering to diagnose and resolve ... Navigate Windows Server environments, file systems, services, IIS, using standard admin tools

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Customer Server Technical Support information

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How much do customer server technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer server technical support in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

What are popular job titles related to Customer Server Technical Support jobs?

For Customer Server Technical Support jobs, the most frequently searched job titles are:

Technical Support Associate

Atlanta, GA • On-site

Super Micro Computer
Computer and Peripheral Equipment Manufacturing • 1 - 5K employees
Learn more about Super Micro Computerexternal

$70K - $100K/yr

Full-time

Re-posted 9 days ago

Job description

Job Req ID: 28790
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is looking for a stellar Technical Support Associate to support our Global Service network and help build a world class field engineering organization. This job requires the ability to work flexible hours in a call center work environment to provide technical support over phone and/or web to customers on hardware and software issues.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
• Provide technical support over phone and/or web to customers on hardware and software issues
• Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
• Determine requirements and/or root cause of technical issues by working with customers
• Answer inquiries by clarifying desired information; researching, locating, and providing information
• Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions
• Fulfill requests by clarifying desired information; completing transactions; forwarding requests
• Ensure escalation situations are managed and corrected quickly and professionally
• Drive customer satisfaction through service excellence
• Work with other engineers, account managers and developers
• Provide and contribute information such as fault triage and training materials
• Attend and complete all required training and certification exams
• Learn to be proficient in service and repair of all systems (current, new, and updates)
Qualifications:
• Knowledge of x86 architecture
• Knowledge of server management tools: IPMI and command line tools
• Knowledge of OS - Linux or Windows
• Knowledge of server logs and OS logs
• Knowledge of Network architecture
• Meeting deadlines - SLA (Service Level Agreements) and KPI (Key Performance Indicators)
• Hands-on experience with servers (Supermicro, EMC, DELL, HP) is preferable
• Experience in talking with customers to defuse situations
Salary Range
$70,500 - $100,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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