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Customer Review Jobs in California (NOW HIRING)

Advantest

Customer Engineering Escalation

San Jose, CA · On-site

Regular reviews with key customer contacts to understand needs and establish trust. Direct ownership and escalation point for all production service-related matters, ensuring timely engagement of ...

Advantest

Customer Engineering Escalation

San Jose, CA · On-site

Regular reviews with key customer contacts to understand needs and establish trust. Direct ownership and escalation point for all production service-related matters, ensuring timely engagement of ...

Advantest

Customer Engineering Escalation

San Jose, CA · On-site

Regular reviews with key customer contacts to understand needs and establish trust. Direct ownership and escalation point for all production service-related matters, ensuring timely engagement of ...

Advantest

Customer Engineering Escalation

San Jose, CA · On-site

Regular reviews with key customer contacts to understand needs and establish trust. Direct ownership and escalation point for all production service-related matters, ensuring timely engagement of ...

Belcan

Customer Service Coordinator

Irvine, CA

$23 - $26/hr

Scheduled performance reviews * Referral program Maintains customer satisfaction by providing product, service and account information and monitoring performance for product warranty, maintenance ...

WINONICS

Senior Customer Service Rep.

Brea, CA · On-site

$25 - $40/hr

Experience reviewing purchase orders, pricing, specifications, revisions, and customer terms. * Experience with ERP/MRP/CRM systems. * Ability to read and interpret manufacturing blueprints/drawings ...

Winonics

Senior Customer Service Rep.

Brea, CA · On-site

$20 - $27.50/hr

Experience reviewing purchase orders, pricing, specifications, revisions, and customer terms. * Experience with ERP/MRP/CRM systems. * Ability to read and interpret manufacturing blueprints/drawings ...

WINONICS

Senior Customer Service Rep.

Brea, CA

$20 - $27.50/hr

Experience reviewing purchase orders, pricing, specifications, revisions, and customer terms. * Experience with ERP/MRP/CRM systems. * Ability to read and interpret manufacturing blueprints/drawings ...

WINONICS

Senior Customer Service Rep.

Brea, CA · On-site

$25 - $40/hr

Experience reviewing purchase orders, pricing, specifications, revisions, and customer terms.Experience with ERP/MRP/CRM systems.Ability to read and interpret manufacturing blueprints/drawings ...

Westamerica Bank

$90K - $100K/yr

We reached our current strength because our employees, customers, and shareholders believe in the ... Weekly Working Hours: 40 1. Directs the continuous review of loans and commitments for the purposes ...

WESTAMERICA BANK

$90K - $100K/yr

We reached our current strength because our employees, customers, and shareholders believe in the ... Weekly Working Hours: 40 1. Directs the continuous review of loans and commitments for the purposes ...

Westamerica Bank

$90K - $100K/yr

We reached our current strength because our employees, customers, and shareholders believe in the ... Weekly Working Hours: 40 1. Directs the continuous review of loans and commitments for the purposes ...

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All JobsCustomer Review JobsCustomer Review Jobs in California

Customer Review information

See California salary details

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$26

How much do customer review jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer review in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a customer review?

A Customer Review job typically involves reading, analyzing, and responding to customer feedback about a company's products or services. Responsibilities may include monitoring online reviews, addressing customer concerns, and providing insights to improve customer satisfaction. This role helps businesses understand customer sentiment and enhance their overall reputation. Strong communication skills and attention to detail are essential for success in this role.

What does a typical day look like for someone in a customer review position?

In a Customer Review role, you can expect a daily routine that involves monitoring and responding to customer reviews across various online platforms, analyzing feedback trends, and reporting key insights to management. You may also coordinate with customer service and marketing teams to address concerns and implement improvements based on review data. The job often requires balancing multiple priorities, staying responsive to both positive and negative feedback, and upholding the company's reputation. Collaboration and effective communication are key, as you’ll interact with teammates and sometimes directly with customers to resolve issues and build loyalty.

What are the key skills and qualifications needed to thrive in the customer review position, and why are they important?

To thrive in a Customer Review role, strong written communication skills, attention to detail, and customer service experience are essential. Familiarity with online review management platforms and customer relationship management (CRM) systems is often required. Outstanding organization, empathy, and critical thinking help set top performers apart. These competencies ensure accurate analysis and response to customer feedback, supporting a positive brand reputation.

What are the most commonly searched types of Customer Review jobs in California?

The most popular types of Customer Review jobs in California are:

What are popular job titles related to Customer Review jobs in California?

For Customer Review jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Review jobs in California look for?

The top searched job categories for Customer Review jobs in California are:

Customer Review jobs near you
Infographic showing various Customer Review job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Engineering Escalation

Advantest

San Jose, CA • On-site

Full-time

Re-posted 16 days ago

Job description

The Customer Engineer Escalation position plays a critical role as a member of assigned Global Customer Service Teams for AAI-based accounts. The person taking on this role will be expected to demonstrate a thorough understanding of the Advantest PS organization, business objectives, delivery processes, and support product offerings.

This position will be expected to work collaboratively with other members of the Field Service management team, Sales, Applications, factory teams, etc. and will represent AAI PS as the accountable focal point for the execution of PS responsibilities in assigned AAI accounts.

As a Customer Engineer Escalation, you will be responsible for coordinating the account support activity in their assigned AAI-based accounts. Some key elements of this objective will be the following: close collaboration with sales, AE, and factory to ensure alignment and "Customer Team" approach to managing their assigned accounts. The successful candidate will play a key role in driving the overall customer satisfaction (CX) of the assigned account.

As a member of the global support team, you will be a key contributor to the account playbook to ensure good understanding of customer needs, coordination of support activities, and communication of site activities and status. Regular reviews with key customer contacts to understand needs and establish trust.

Direct ownership and escalation point for all production service-related matters, ensuring timely engagement of appropriate resources and clear communications with customer and account team throughout the process of resolution and take full ownership and accountability in assigned accounts for PS support of NPI, product engineering, production ramp, and production sustaining activities in upstream and downstream environments.

The business objective of this position is to improve management and execution of customer support for assigned accounts through:

  • Enhanced and consistent customer engagement, including regular customer review meetings.
  • Improved alignment and collaboration with the entire customer team, including PS, Sales, SADM, Operations, R&D, etc.
  • Transparent and consistent support delivery according to Account Playbooks and Account Management Plans
  • Established and accurate reporting and KPIs

Minimum Qualifications:

  • Bachelor's degree or experience in a related field required.
  • Experience in project management.
  • Fluent in English.
  • Travel will be required up to 20% <24 hours' notice on travel may be experienced occasionally).

Preferred:

  • Supporting ATE equipment, Advantest 93K experience an advantage.

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