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Customer Returns Representative Jobs in Indiana (NOW HIRING)

Ascendo

Plant Customer Service Representative

Gary, IN · On-site

$18 - $20/hr

Plant Customer Service Representative Location: Gary, IN 46402 Pay: $18-$20 per hour Schedule ... returns) is a plus * Proficiency in MS Word, Outlook, and Excel Key Competencies for Success:

Amcor Flexibles, LLC

Sr Customer Care Rep

Indianapolis, IN · On-site

$18.50 - $25.25/hr

Guides and coaches, the customer care representatives to provide the highest degree of friendly ... Initiates requests for CIO's/Tic's and or return authorizations. Prepares and forwards preliminary ...

New

Albert Group

Customer Service Representative

Highland, IN · On-site

$15 - $20/hr

Customer Service Representative Albert's Diamond Jewelers in Schererville, IN, USA Albert's Diamond ... Demonstrates knowledge of point-of-sale transactions which would include sales, returns, payments ...

Sweetwater

Customer Service Representative

Fort Wayne, IN · On-site

$14.75 - $20/hr

Customer Service Representative Sweetwater, the nation's #1 online retailer of pro audio equipment ... Provide accurate information about the status of payments, returns, and refunds to customers, as ...

Baxter

Customer Service Representative

Batesville, IN · On-site

$36K - $50K/yr

Your Role at Baxter As a Customer Support Representative, you will support internal teams, healt ... Generate return material authorizations (RMAs) and support product return activities. * Verify ...

U-Haul

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Mishawaka, IN · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Hammond, IN · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Jeffersonville, IN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Muncie, IN

$14.75 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Fort Wayne, IN · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Kokomo, IN · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Noblesville, IN · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

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Showing results 41-60

All JobsCustomer Returns Representative JobsCustomer Returns Representative Jobs in Indiana

Customer Returns Representative information

What does a customer returns representative do?

A Customer Returns Representative is responsible for handling product returns and exchanges for a company. They assist customers with return requests, process refunds or replacements, and ensure all transactions comply with company policies. This role often involves troubleshooting issues, providing excellent customer service, and managing return documentation. Representatives also communicate with other departments to resolve return-related problems and improve the overall returns experience.

What is the difference between Customer Returns Representative vs Customer Service Associate?

AspectCustomer Returns RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; training on return policiesHigh school diploma; basic customer service skills
Work EnvironmentRetail stores, warehouses, or call centersRetail stores, call centers, or online support
Employer & Industry UsageRetail, e-commerce, logisticsRetail, hospitality, telecommunications
Common Search & ComparisonFocuses on processing returns and refundsHandles general customer inquiries and support

While both roles involve customer interaction, the Customer Returns Representative specializes in managing product returns, refunds, and exchanges, often requiring knowledge of return policies. The Customer Service Associate provides broader support, addressing various customer questions and issues. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a customer returns representative?

To thrive as a Customer Returns Representative, you need strong problem-solving abilities, attention to detail, and familiarity with return policies, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, returns management software, and inventory tracking tools is often required. Excellent interpersonal skills, patience, and clear communication help in managing customer concerns and building positive relationships. These skills ensure efficient and accurate processing of returns, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer returns representatives, and how are they addressed within the team?

Customer Returns Representatives often encounter challenges such as handling dissatisfied customers, managing high volumes of return requests during peak periods, and ensuring accurate processing of returns to maintain inventory integrity. To address these, teams typically provide thorough training on conflict resolution, clear guidelines on return policies, and utilize technology to streamline return tracking. Regular team meetings and support from supervisors also help representatives share best practices and resolve complex cases efficiently.
What are popular job titles related to Customer Returns Representative jobs in Indiana? For Customer Returns Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Returns Representative jobs in Indiana look for? The top searched job categories for Customer Returns Representative jobs in Indiana are:
What cities in Indiana are hiring for Customer Returns Representative jobs? Cities in Indiana with the most Customer Returns Representative job openings:
Customer Returns Representative jobs near you
Infographic showing various Customer Returns Representative job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Service Representative

Van's Home Center

Auburn, IN • On-site

$16 - $18/hr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Employee discounts

Job Summary
Van's Home Center is looking for a full-time Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our company through daily contact with customers and other vendors. You will be responsible for addressing varying customer inquiries. Exemplifying our code of values, you show professionalism, respect and courtesy to those you come in contact with daily. This position is right for you if you are self-motivated, energetic, enjoy helping people, and you can stay calm, and provide clear, helpful direction and solutions if customers become frustrated. Ideally, you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
  • Receive incoming calls in a professional and courteous manner
  • Tracking purchase orders and proactively updating customers on the status of their order
  • Notifying customers who are picking up from our store that their order has arrived and schedule pick-up of their order
  • Complete necessary paperwork (pick tickets, etc.), return customer calls, and respond to customer inquiries
  • Assisting members of the Customer Service team as needed per the direction of the Customer Service Manager

Qualifications:
  • Minimum two years Customer Service experience
  • High School Diploma
  • Strong written and verbal communication skills
  • Detail-oriented with strong computer skills
  • Positive Attitude
  • Team player who can work independently
  • Able to plan workload efficiently and independently

Benefits/Perks
  • Health Insurance
  • 401K With Company Match
  • Paid vacation after 6 months of employment
  • Employee discount
  • Opportunities for growth and pay raises
  • Great working environment with a family owned company

Compensation: $16.00 - $18.00 per hour
About Van's Home CenterVan's Home Center in Auburn has been a family owned and operated business since 1973. A lot has changed in that time. We've expanded our product lines to provide customers with everything they need for their home, all in one place. This includes living, dining, and bedroom furniture, mattresses, appliances, flooring, tile, and cabinets and countertops. But, what really matters hasn't changed. We hold true to our founder's core values of integrity and hard work, and consistently work to be the best customer-centric company in the home-furnishings industry. We strive to positively impact the lives of our customers and their families by providing quality products and services for their home at a fair price. With support from dedicated management, sales, and customer service teams, we will never fail to recognize, nor take for granted, the immeasurable value of a lifetime, loyal customer.
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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