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Customer Returns Associate Jobs in Wisconsin (NOW HIRING)

Foxconn WI

Inventory Control Associate

Mount Pleasant, WI · On-site

$16.50 - $20.25/hr

Support disposition activities including repair, scrap, return-to-stock, and customer returns ... Associate's Degree in Supply Chain, Business, or related field preferred * 1+ year of experience in ...

Nature's Way

INTERNAL - DC Associate (A Crew)

Green Bay, WI · On-site

$15.50 - $18.50/hr

Process customer returns per company policy. QUALIFICATIONS To perform this job successfully, an ... by an Associate to successfully perform the essential functions of this job. Reasonable ...

GPC - Genuine Parts Company

Warehouse Associate

New Berlin, WI · On-site

$15.75 - $18.75/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Genuine Parts Company

Warehouse Associate

New Berlin, WI · On-site

$15.75 - $18.75/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Nature's Way

INTERNAL - DC Associate (A Crew)

Green Bay, WI · On-site

$15.50 - $18.50/hr

Process customer returns per company policy. QUALIFICATIONS To perform this job successfully, an ... by an Associate to successfully perform the essential functions of this job. Reasonable ...

GPC - Genuine Parts Company

Warehouse Associate

Waukesha, WI · On-site

$16 - $19/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Genuine Parts Company

Warehouse Associate

New Berlin, WI · On-site

$15.75 - $18.50/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Hertz

Customer Service Associate

Madison, WI

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

Hertz

Customer Service Associate

Milwaukee, WI · On-site

$17/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

Hertz

Customer Service Associate (40266)

Madison, WI · On-site

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

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Showing results 21-40

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Wisconsin

Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Wisconsin? For Customer Returns Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Wisconsin look for? The top searched job categories for Customer Returns Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Returns Associate jobs? Cities in Wisconsin with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Inventory Control Associate

Foxconn WI

Mount Pleasant, WI

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking an Inventory Control Associate to support inventory accuracy and material control for returned products throughout the repair and return material authorization (RMA) process. Once a part of the team, you will be responsible for a wide variety of tasks within the RMA Department in a production/warehouse environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The Inventory Control Associate will maintain inventory records, track material movement, and support inventory transactions to ensure accurate processing of returned products while assisting this RMA Department as needed.

Responsibilities
  • Receive, inspect, and process returned materials entering the RMA Department
  • Maintain accurate inventory records for returned products, repair components, and replacement materials
  • Perform inventory transactions within ERP, MES, or warehouse management systems
  • Track movement of products through inspection, repair, testing, and final disposition
  • Conduct daily cycle counts and periodic physical inventory counts to ensure inventory accuracy
  • Investigate inventory discrepancies and assist with root cause analysis and corrective actions
  • Issue materials and components to Repair, Failure Analysis, and Testing teams as required
  • Receive repaired materials back into inventory and ensure proper system updates
  • Monitor inventory levels and notify leadership of shortages or replenishment needs
  • Ensure proper identification, labeling, and traceability of all RMA inventory
  • Coordinate with Warehouse, Logistics, Supply Chain, and Quality teams regarding inventory transfers and material movement
  • Maintain inventory accuracy for customer-owned materials and returned products
  • Support disposition activities including repair, scrap, return-to-stock, and customer returns
  • Maintain organized storage locations and ensure compliance with FIFO and inventory control procedures
  • Generate inventory reports and assist with inventory audits as requested
  • Support continuous improvement initiatives to improve inventory accuracy and material flow
  • Follow all safety, quality, ESD, and company policies and procedures
  • Other Duties as assigned

Qualifications
  • High School Diploma or GED required; Associate's Degree in Supply Chain, Business, or related field preferred
  • 1+ year of experience in inventory control, warehouse operations, logistics, or manufacturing preferred
  • Experience working in an electronics manufacturing, repair, or RMA environment preferred
  • Knowledge of inventory control principles and material handling processes
  • Experience using ERP, MES, or warehouse management systems preferred
  • Proficiency in Microsoft Office Suite, including Excel
  • Strong attention to detail with excellent organizational skills
  • Ability to accurately maintain inventory records and perform inventory transactions
  • Strong communication and teamwork skills
  • Ability to prioritize multiple tasks in a fast-paced production environment
  • Ability to stand, walk, bend, and lift up to 50 pounds throughout the day


Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.