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Customer Returns Associate Jobs in Milwaukee, WI

Genuine Parts Company

Warehouse Associate

Waukesha, WI · On-site

$16 - $19/hr

Warehouse Associate Under direct supervision, the Warehouse Associate performs all shipping and ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Foxconn WI

Inventory Control Associate

Mount Pleasant, WI · On-site

$20 - $25/hr

Support disposition activities including repair, scrap, return-to-stock, and customer returns ... Associate's Degree in Supply Chain, Business, or related field preferred * 1+ year of experience in ...

Foxconn WI

Inventory Control Associate

Mount Pleasant, WI · On-site

$16.50 - $20.25/hr

Support disposition activities including repair, scrap, return-to-stock, and customer returns ... Associate's Degree in Supply Chain, Business, or related field preferred * 1+ year of experience in ...

GPC - Genuine Parts Company

Warehouse Associate

New Berlin, WI · On-site

$15.75 - $18.75/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Genuine Parts Company

Warehouse Associate

New Berlin, WI · On-site

$15.75 - $18.50/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

GPC - Genuine Parts Company

Warehouse Associate

Waukesha, WI · On-site

$16 - $19/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Genuine Parts Company

Warehouse Associate

New Berlin, WI · On-site

$15.75 - $18.75/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Hertz

Customer Service Associate

Milwaukee, WI · On-site

$17/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

Hertz

Customer Service Associate

Milwaukee, WI

$17/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

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All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Milwaukee, WI

Customer Returns Associate information

See Milwaukee, WI salary details

$8

$16

$26

How much do customer returns associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer returns associate in Milwaukee, WI is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.94 per hour, depending on experience, location, and employer.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Customer Returns Associate jobs in Milwaukee, WI?

For Customer Returns Associate jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Customer Returns Associate jobs in Milwaukee, WI look for?

The top searched job categories for Customer Returns Associate jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Customer Returns Associate jobs?

Cities near Milwaukee, WI with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you

Warehouse Associate

Waukesha, WI • On-site

Genuine Parts Company
Retail • 10K+ employees

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

212th of 423 rated retail wholesalers

People enjoy working here

Good employer

Paid breaks

Learn more about Genuine Parts Companyexternal

$16 - $19/hr

Other

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

Warehouse Associate

Under direct supervision, the Warehouse Associate performs all shipping and receiving activity for a Branch location. This role ensures the customer receives the correct items in a timely manner and all stocked merchandise is properly maintained.

Job Duties
  • Determines which items need to be picked, checked and shipped from sales order.
  • Pulls orders accordingly to the sales order and recheck them to ensure accuracy.
  • Prepares items for delivery to customer.
  • Secures packages to make sure no items are damaged in shipping to customer.
  • Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.
  • Sorts and places materials or items on racks, shelves, or in bins according to established MINO code organization of products.
  • Ensures if any inventory is damaged or not up to standards to be reported to the warehouse supervisor immediately.
  • Maintains a clean, well-organized, and safe working environment.
  • May deliver items to customers; obtains signature from customer to validate receipt of items.
  • May process counter sales or invoices for customers.
  • May operate a forklift or similar equipment.
  • Performs other duties as assigned.
  • Receives items in the computer system to show which items are available for the customers.
Education & Experience

Typically requires a high school diploma or GED.

Knowledge, Skills, Abilities
  • Basic math and reading comprehension skills.
  • Basic computer skills.
Physical Demands:

Must be able to move up to 100 lbs and lift up to 50 lbs.

Licenses & Certifications:
  • May need to be certified to operate a forklift.
  • Valid driver's license and good driving record required.
Company Information:

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

What Genuine Parts Company employees say

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