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Customer Return Associate Jobs in Milwaukee, WI (NOW HIRING)

Hertz

Customer Service Associate

Milwaukee, WI · On-site

$17/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

Genuine Parts Company

Warehouse Associate

Waukesha, WI · On-site

$16 - $19/hr

Warehouse Associate Under direct supervision, the Warehouse Associate performs all shipping and ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Hertz

Customer Service Associate

Milwaukee, WI · On-site

$17/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

Foxconn WI

Inventory Control Associate

Mount Pleasant, WI · On-site

$20 - $25/hr

Support disposition activities including repair, scrap, return-to-stock, and customer returns ... Associate's Degree in Supply Chain, Business, or related field preferred * 1+ year of experience in ...

Foxconn WI

Inventory Control Associate

Mount Pleasant, WI · On-site

$16.50 - $20.25/hr

Support disposition activities including repair, scrap, return-to-stock, and customer returns ... Associate's Degree in Supply Chain, Business, or related field preferred * 1+ year of experience in ...

flowcontrol

Customer Service Representative

Pewaukee, WI

$15.75 - $21.25/hr

This role is for the Associate to join our Customer Service team, managing the critical role of servicing our customers through the Return Material Authorization (RMA) process, order entry, and ...

flowcontrol

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

This role is for the Associate to join our Customer Service team, managing the critical role of servicing our customers through the Return Material Authorization (RMA) process, order entry, and ...

Pick 'n Save

Starbucks Barista

Milwaukee, WI

$13.75 - $17/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

flowcontrol

Customer Service Representative

Pewaukee, WI

$15.75 - $21.25/hr

This role is for the Associate to join our Customer Service team, managing the critical role of servicing our customers through the Return Material Authorization (RMA) process, order entry, and ...

Genuine Parts Company

Warehouse Associate

New Berlin, WI · On-site

$15.75 - $18.50/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Milwaukee, WI

Customer Return Associate information

See Milwaukee, WI salary details

$8

$16

$26

How much do customer return associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer return associate in Milwaukee, WI is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.94 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Milwaukee, WI?

For Customer Return Associate jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Milwaukee, WI look for?

The top searched job categories for Customer Return Associate jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Customer Return Associate jobs?

Cities near Milwaukee, WI with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,121 per year, or $16.9 per hour.

Customer Service Representative

MRA Recruiting Services

Milwaukee, WI • On-site

$15.75 - $21.50/hr

Full-time

Re-posted 25 days ago

Job description

Lakewood Instruments 
Customer Service Representative
Milwaukee, WI
 

Position Summary

At Lakewood Instruments, every employee contributes directly to the success and growth of the company. We are seeking a motivated and customer-focused Customer Service Representative who thrives in a fast-paced manufacturing environment and is committed to delivering exceptional service.

This role serves as a key point of contact for customers by supporting order management, quotations, shipment coordination, troubleshooting, and account support while maintaining strong communication across departments. The ideal candidate is detail-oriented, solution-driven, and capable of building strong customer relationships through professionalism and responsiveness.

Qualities, Duties and Responsibilities
  • Provide professional and timely support to customers via phone and email regarding:
    • Product quotes
    • Order status and processing
    • Expedite requests
    • Shipping and delivery inquiries
    • General customer support
  • Build and maintain positive customer relationships through effective communication and follow-through.
  • Enter and process customer orders, shipment invoices, and related documentation accurately within the ERP system.
  • Assist customers with basic product troubleshooting and technical support inquiries.
  • Develop new customer accounts and coordinate credit reference documentation as needed.
  • Issue RMAs (Return Material Authorizations) and process customer return requests.
  • Monitor and maintain daily, weekly, and monthly sales and customer service reports.
  • Follow up on past-due customer accounts and assist in resolving payment discrepancies in coordination with accounting.
  • Create purchase orders and route for approval in accordance with company procedures.
  • Maintain accurate customer records, databases, and ERP system information.
  • Collaborate with internal departments including operations, production, purchasing, and shipping to ensure customer satisfaction and on-time delivery.
  • Support additional operational or production-related activities as assigned.
QUALIFICATIONS/EXPERIENCE/EDUCATION
  • Minimum of 2 years of customer service, inside sales, or order management experience, preferably within a manufacturing, electronics, or technical environment.
  • Strong verbal and written communication skills with the ability to professionally interact with customers and internal teams.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize tasks, solve problems, and manage multiple responsibilities in a fast-paced environment.
  • Proficiency with computers and Microsoft Office applications; ERP system experience preferred.
  • Associate degree in a technical or business-related field is preferred but not required.
  • Strong customer-first mindset with a proactive and team-oriented attitude.
Core Competencies
  • Customer Focus
  • Communication Skills
  • Problem Solving
  • Accountability
  • Teamwork & Collaboration
  • Time Management
  • Adaptability
  • Attention to Detail
Shift
  • 8:00am – 4:30pm; Monday – Friday
Environment
  • Indoors, heated/airconditioned
Equal Opportunity Statement

Lakewood Instruments is committed to creating an inclusive and respectful workplace. We are proud to be an equal opportunity employer and value diversity within our organization.

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

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