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Customer Returns Associate Jobs in Virginia (NOW HIRING)

Where Ya Bin

Retail Sales Associate

Richmond, VA · On-site

$13 - $15/hr

As a Sales Associate, you will have the opportunity to engage with customers and assist them in ... Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ...

Mohawk Industries, Inc.

WAREHOUSE ASSOC II - SSC

Alexandria, VA · On-site

$15.50 - $18.50/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may ...

Carmax

Inventory/Supply Associate

Weber City, VA · On-site

$15.71 - $21.93/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory/Logistics Associate

Weber City, VA · On-site

$15.71 - $21.93/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Where Ya Bin

Retail Sales Associate

Richmond, VA

$14/hr

As a Sales Associate, you will have the opportunity to engage with customers and assist them in ... Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ...

Where Ya Bin

Retail Sales Associate

Richmond, VA · On-site

$14/hr

As a Sales Associate, you will have the opportunity to engage with customers and assist them in ... Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ...

Dal-Tile

Warehouse Associate II (FT)

Alexandria, VA · On-site

$17 - $20.25/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may ...

Dal-Tile

WAREHOUSE ASSOC II - SSC

Alexandria, VA · On-site

$17 - $20.25/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may ...

Dal-Tile

Warehouse Associate II (FT)

Alexandria, VA · On-site

$17 - $20.25/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may ...

Mohawk Industries Inc

WAREHOUSE ASSOC II - SSC

Alexandria, VA · On-site

$17 - $20.25/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may ...

Carmax

Inventory/Supply Associate

Bristol, VA · On-site

$15.71 - $21.93/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax, Carmax

Inventory/Logistics Associate

Bristol, VA · On-site

$15.71 - $21.93/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Foundever

Retention Customer Service Associate

Wise, VA · On-site

$17.50/hr

Honor explicit cancellation requests; provide required disclosures (equipment return, final billing ... the customer experience (CX) industry. With 150,000 associates across the globe, we're the team ...

Foundever

Retention Customer Service Associate

Wise, VA · On-site

$17.50/hr

Honor explicit cancellation requests; provide required disclosures (equipment return, final billing ... the customer experience (CX) industry. With 150,000 associates across the globe, we're the team ...

Foundever

$17.50/hr

Honor explicit cancellation requests; provide required disclosures (equipment return, final billing ... the customer experience (CX) industry. With 150,000 associates across the globe, we're the team ...

Carmax

Supply Associate

Bruington, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Dunnsville, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Fort Eustis, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Richmond, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

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All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Virginia

Customer Returns Associate information

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Customer Returns Associate jobs in Virginia?

For Customer Returns Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Returns Associate jobs in Virginia look for?

The top searched job categories for Customer Returns Associate jobs in Virginia are:

What cities in Virginia are hiring for Customer Returns Associate jobs?

Cities in Virginia with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Virginia as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Retail Sales Associate

Where Ya Bin

Richmond, VA • On-site

$13 - $15/hr

Full-time

Re-posted 10 days ago

Where Ya Bin rating

4.3

Company rating: 4.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Are you passionate about retail and providing exceptional customer service? Join our team at Where Ya Bin as a Retail Sales Associate! As a Sales Associate, you will have the opportunity to engage with customers and assist them in finding the perfect product for their needs.
This is an exciting position that allows you to showcase your excellent interpersonal skills and help create a positive shopping experience. Joining Where Ya Bin means becoming part of a fun and customer-focused company culture. We value integrity and believe in providing the highest level of service to our customers.
As a Retail Sales Associate, you will have the opportunity to work onsite in our Columbia, SC location, helping customers find the products they need and ensuring their satisfaction. This position offers a competitive pay rate of $14/hr. You will be given great benefits such as Medical. If you are a motivated individual who thrives in a fast-paced retail environment, we want to hear from you!
Apply now and start your exciting journey with Where Ya Bin!
Who are we? An Introduction
Where Ya Bin is a unique shopping experience that will live up to your savings expectations! Each week, we purchase truckloads of overstocked goods and customer returns from the largest online retailers across America! Each week we receive thousands of different items with an "everything must go" pricing model. Our pricing begins at $14 on Fridays and descends daily until it's only $0.25 on Thursdays! This is so the bins can be emptied entirely and fully restocked with updated merchandise the following week. At Where Ya Bin, we have an ever-changing inventory! We aspire to pass the savings along to the customer first by always making their experience the top priority from our leadership, processes, managers, and team members, Where Ya Bin intends to revolutionize the world of retail and provide a value-conscious shopping experience for everyone!
Are you excited about this Retail Sales Associate job?
At Where Ya Bin, we are seeking a dedicated and customer-focused individual for the position of Retail Sales Associate. In this role, you will have the opportunity to provide exceptional customer service, serving as a cashier and assisting customers with their purchases. Additionally, you will be responsible for stocking bins and ensuring products are readily available for our customers. Working as part of a dynamic team, you will collaborate with your colleagues to achieve daily objectives and maintain a smoothly running store.
If you have a passion for customer service and enjoy working in a team-oriented environment, we invite you to apply for this exciting opportunity at Where Ya Bin.
What we're looking for in a Retail Sales Associate
To be successful in the role of Retail Sales Associate at Where Ya Bin, you should possess excellent customer service skills and a friendly demeanor. Strong communication skills are essential to effectively assist customers and provide accurate information about our products. Attention to detail is important when stocking bins and ensuring items are displayed attractively.
As a team player, you should have the ability to collaborate with others and work towards achieving daily objectives. Basic computer skills to operate the cash register and use any necessary software or tools are also required. The ability to multitask and prioritize tasks in a fast-paced retail environment is essential.
If you have a passion for customer service, enjoy working as part of a team, and possess these skills, we encourage you to apply for the position of Retail Sales Associate at Where Ya Bin.
Connect with our team today!
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
Employes of Where Ya Bin must pass a background check prior to begining work. Felons are not encouraged to apply.

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