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Customer Returns Associate Jobs in Powhatan, VA (NOW HIRING)

Amazon.com

Warehouse Associate

Chester, VA · On-site

$20.50/hr

Amazon Fulfillment Center Warehouse Associate Shifts: Day, Overnight, Weekend Location: Chester, VA ... make-on-demand, customer returns, Prime Now, and general fulfillment. You will be selecting ...

PGA TOUR Superstore

Customer Service Associate

Richmond, VA · On-site

$14.25 - $19.75/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

PGA TOUR Superstore

Customer Service Associate

Richmond, VA · On-site

$14.25 - $19.75/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Where Ya Bin

Retail Sales Associate

Richmond, VA · On-site

$13 - $15/hr

As a Sales Associate, you will have the opportunity to engage with customers and assist them in ... Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ...

Where Ya Bin

Retail Sales Associate

Richmond, VA

$14/hr

As a Sales Associate, you will have the opportunity to engage with customers and assist them in ... Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ...

Where Ya Bin

Retail Sales Associate

Richmond, VA · On-site

$14/hr

As a Sales Associate, you will have the opportunity to engage with customers and assist them in ... Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ...

Carmax

Supply Associate

Richmond, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Richmond, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Richmond, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Richmond, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Richmond, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Henrico, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Richmond, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Richmond, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Richmond, VA · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

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All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Powhatan, VA

Customer Returns Associate information

See Powhatan, VA salary details

$8

$15

$25

How much do customer returns associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer returns associate in Powhatan, VA is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.88 per hour, depending on experience, location, and employer.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What job categories do people searching Customer Returns Associate jobs in Powhatan, VA look for?

The top searched job categories for Customer Returns Associate jobs in Powhatan, VA are:

What cities near Powhatan, VA are hiring for Customer Returns Associate jobs?

Cities near Powhatan, VA with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Powhatan, VA as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,119 per year, or $15.9 per hour.

Customer Returns Associate

Qualified Staffing

Petersburg, VA • On-site

$18/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New

Job description

Customer Returns Associate– Automotive Parts
 
Location: Petersburg, VA
Pay: $18/hour
Schedule: Full-Time: 8:00 AM – 4:30 PM 
Employment Type: Temp-to-Perm
 
Now Hiring Customer Returns Associates!
Qualified Staffing is hiring a Customer Returns Associate for an automotive parts and accessories warehouse in Petersburg, VA. This position works within the Quality Assurance department and is responsible for inspecting returned merchandise, documenting product condition, processing returns, and determining the appropriate next step for returned items. This is a great opportunity for someone with previous warehouse, inventory, quality assurance, or returns experience who has strong attention to detail and good decision-making skills. 
What You’ll Do
  • Inspect returned automotive parts and merchandise for damage, signs of use, or missing components 
  • Review customer return documentation and product information for accuracy 
  • Create and complete internal return documentation 
  • Document shipping damage and photograph damaged merchandise when required 
  • Determine the appropriate disposition of returned products, including returning items to stock, returning them to the vendor, or identifying items for scrap 
  • Identify the correct warehouse location for returned merchandise 
  • Record customer-reported concerns and any additional issues found during inspection 
  • Repackage approved merchandise and prepare it for warehouse put-away 
  • Assist the Customer Service team with questions or clarification regarding returned products 
  • Help maintain an accurate, organized, and efficient returns process 
  • Perform other warehouse and Quality Assurance duties as assigned 
What We’re Looking For
  • Previous warehouse, inventory, quality assurance, or returns processing experience required 
  • Strong attention to detail and organizational skills 
  • Good verbal and written communication skills 
  • Ability to make sound decisions based on established policies and procedures 
  • Ability to work independently and as part of a team 
  • Strong interpersonal and problem-solving skills 
  • Basic math skills 
  • High school diploma or GED required 
Physical Requirements
  • Ability to stand, walk, and sit for extended periods 
  • Ability to bend, stoop, kneel, reach, push, pull, grasp, and perform repetitive motions 
  • Ability to climb ladders of varying heights 
  • Ability to lift objects weighing up to 50 lbs. to approximately four feet 
  • Good vision, hearing, and manual dexterity for inspecting and handling merchandise 
Why Work With Qualified Staffing?
  • Competitive benefits including healthcare, vacation/holiday pay, and 401(k) 
  • One application gives you access to multiple job opportunities nationwide 
  • Fast, friendly responses—typically within 24–48 hours 
About Qualified Staffing
Qualified Staffing partners with leading companies to provide temp, temp-to-hire, and direct hire opportunities in light industrial, administrative, skilled trades, and manufacturing environments. Our team is committed to helping you find the right opportunity and grow your career.
 
INDRic
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About Qualified Staffing

Sourced by ZipRecruiter

Welcome to Qualified Staffing - Your Staffing Solution at Work. Since 1988, we have proudly served businesses and job seekers with honesty, integrity and passion. Staffing solutions provided for manufacturing, warehouse, clerical, professional, technical and call center needs. We are ready to go to work for you!

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Flint, MI, US

Year founded

1988

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