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Customer Return Associate Jobs in York, PA (NOW HIRING)

Clark Associates

Front End Associate

Lancaster, PA · On-site

$15.50 - $18.75/hr

The Front End Associate supports key operational goals by efficiently handling cashier duties ... Process customer returns and ensure items are restocked appropriately * Expedite customer flow ...

Clark Associates

Bilingual Front End Associate

Camp Hill, PA · On-site

$14.25 - $17.75/hr

Job Summary The Bilingual Front End Associate with The Restaurant Store is responsible for ... Process customer returns and ensure items are restocked appropriately * Expedite customer flow ...

Walgreens

Customer Service Associate

Dover, PA

$14 - $19.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Dover, PA · On-site

$14 - $19.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Carmax

Flow Inventory Associate

Lancaster, PA · On-site

$17.58 - $19.19/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

CarMax, Inc.

Flow Inventory Associate

Lancaster, PA · On-site

$17.58 - $19.19/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Walgreens Boots Alliance

Customer Service Associate

Dover, PA · On-site

$14 - $19.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Dover, PA · On-site

$15 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

PeopleShare Inc

Warehouse Associate

Middletown, PA · On-site

$16.50/hr

Process returns and inspect products according to quality standards * Receive, verify, and organize ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

PetSafe Brands

Technician

Harrisburg, PA · On-site

Return calls to the office regarding any customer concerns immediately. Solicit and collect ... Consistently sets high standards with the Branch associates to develop and enhance customer Job ...

Radiosystemscorporation

Technician

Harrisburg, PA · On-site

Return calls to the office regarding any customer concerns immediately. Solicit and collect ... Consistently sets high standards with the Branch associates to develop and enhance customer Job ...

Burlington

Customer Experience Lead - Full Time

York, PA · On-site

$13/hr

Direct associates during your shift, adjusting priorities to meet business needs * Ensure fast, friendly, and accurate transactions (sales, returns, exchanges, etc.) * Help resolve customer concerns ...

Staples

Retail Sales Associate (York, PA)

York, PA · On-site

$12.30/hr

You'll help customers find products, provide solutions, and handle returns or online pickups. You ... Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in York, PA

Customer Return Associate information

See York, PA salary details

$8

$16

$26

How much do customer return associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for customer return associate in York, PA is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.94 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in York, PA?

For Customer Return Associate jobs in York, PA, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in York, PA look for?

The top searched job categories for Customer Return Associate jobs in York, PA are:

What cities near York, PA are hiring for Customer Return Associate jobs?

Cities near York, PA with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in York, PA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,083 per year, or $16.9 per hour.

Front End Associate

Clark Associates

Lancaster, PA • On-site

$15.50 - $18.75/hr

Full-time

Re-posted 9 days ago

Clark Associates rating

8.0

Company rating: 8.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

119th of 425 rated retail wholesalers

Job description

Job Summary
The Front End Associate with The Restaurant Store is responsible for delivering a high level of service and satisfaction to all customers in a retail branch location. The Front End Associate supports key operational goals by efficiently handling cashier duties, assisting customers at the front of the store, and serving as the first point of contact for in-store and phone inquiries. This role ensures smooth checkout operations, accurate transactions, organized front-end areas, and effective support with returns, memberships, and customer questions. Through strong customer service strategies and collaboration with branch leadership, the Front End Associate helps advance the goals of our sales, order fulfillment, merchandising and inventory teams.
Job Location
2209 Old Philadelphia Pike, Lancaster, PA 17602
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Deliver friendly, efficient front-end customer service and ensure a smooth checkout experience
  • Consistently achieve high levels of point-of-sale transactions on a daily basis
  • Assist customers with accurate register transactions, including cash handling and membership verification, as well as loading purchases into customer vehicles
  • Process customer returns and ensure items are restocked appropriately
  • Expedite customer flow through checkout lanes to minimize wait times
  • Serve as the first point of contact for incoming phone calls, providing prompt assistance or directing inquiries
  • Guide customers within the store and answer questions about policies, memberships, pricing, and general inquiries
  • Maintain cleanliness and organization of checkout lanes, registers, carts, and the front area of the location
  • Refill and merchandise impulse products at the front end to support sales
  • Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
Physical Requirements
  • Work is performed while standing and/or walking, up to and including 9 hours/day.
  • Requires the ability to communicate effectively using speech, vision, and hearing.
  • Requires the regular use of hands for simple grasping and fine manipulations.
  • Requires regular bending, squatting, crawling, climbing, and reaching.
  • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications
Experience
  • Minimum of 1 year of relevant experience in retail and/or supply chain management

Education
  • This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills
  • Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
  • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
  • Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
  • Service leadership approach with a demonstrated desire to exceed expectations

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