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Customer Return Associate Jobs in Rochester, MN (NOW HIRING)

TJX Companies

Retail Associate Part Time

Rochester, MN · On-site

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Retail Associate Part Time

Rochester, MN

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Retail Associate Part Time

Rochester, MN · On-site

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Retail Sales Associate PT

Rochester, MN · On-site

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Best Buy

Retail Sales Associate

Rochester, MN

$15.25 - $17.50/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We ... customers' needs across all departments * Complete cashier duties for purchases, returns and ...

Best Buy

Retail Sales Associate

Rochester, MN

$14.75 - $16.75/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We ... customers' needs across all departments * Complete cashier duties for purchases, returns and ...

Best Buy

Retail Sales Associate

Rochester, MN · On-site

$15.25 - $17.50/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We ... customers' needs across all departments * Complete cashier duties for purchases, returns and ...

Best Buy

Retail Sales Associate

Rochester, MN · On-site

$15.25 - $17.50/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We ... customers' needs across all departments * Complete cashier duties for purchases, returns and ...

Best Buy

Retail Sales Associate

Rochester, MN · On-site

$15.25 - $17.50/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We ... customers' needs across all departments * Complete cashier duties for purchases, returns and ...

Best Buy

Retail Sales Associate

Rochester, MN

$14.75 - $16.75/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We ... customers' needs across all departments * Complete cashier duties for purchases, returns and ...

Best Buy

Retail Sales Associate

Rochester, MN · On-site

$15.25 - $17.50/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We ... customers' needs across all departments * Complete cashier duties for purchases, returns and ...

Best Buy

Retail Sales Associate

Rochester, MN · On-site

$15.25 - $17.50/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We ... customers' needs across all departments * Complete cashier duties for purchases, returns and ...

Best Buy

Retail Sales Associate

Rochester, MN

$14.75 - $16.75/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We ... customers' needs across all departments * Complete cashier duties for purchases, returns and ...

Best Buy

Retail Sales Associate

Rochester, MN · On-site

$14.75 - $16.75/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We ... customers' needs across all departments * Complete cashier duties for purchases, returns and ...

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Showing results 41-60

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Rochester, MN

Customer Return Associate information

See Rochester, MN salary details

$9

$17

$27

How much do customer return associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer return associate in Rochester, MN is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.57 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Rochester, MN?

For Customer Return Associate jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Rochester, MN look for?

The top searched job categories for Customer Return Associate jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Customer Return Associate jobs?

Cities near Rochester, MN with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Rochester, MN as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,235 per year, or $17.4 per hour.

Selling Associate-Apache Mall

Victoria's Secret

Rochester, MN • On-site

$12 - $14.75/hr

Full-time

Re-posted 16 days ago

Victoria's Secret rating

6.3

Company rating: 6.3 out of 10

Based on 400 frontline employees who took The Breakroom Quiz

44th of 104 rated fashion retailers

Job description

Who are we?
Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives.
Our Mission
We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.
Position Overview: Selling Associate
The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
What We Offer
  • 40% Associate Discount
  • Free Mental Health (EAP) benefits for you and those who live with you
  • Free Product
  • Flexible Schedule
  • Competitive Pay

Key Responsibilities:
When assigned to the sales floor:
  • Drives store sales and growth by personally selling to customers
  • Proactively engages with customers, reads cues and responds effectively
  • Provides customers with the perfect bra fit by asking effective questions
  • Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap:
  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
  • Reinforces customer buying decisions at checkout and encourages purchase of additional items
  • Recovers cash wrap selling zone and "go-backs"

When assigned to processing and replenishment:
  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards
  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
  • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process

When assigned to floorset activity:
  • Executes floorset proficiently
  • Understands and adheres to brand standards
  • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

All associate roles at Victoria's Secret are responsible for:
  • Driving top line store sales results and growing the business through action and productivity
  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
  • Taking initiative to recover and replenish merchandise, so it is available to sell
  • Understanding and adhering to visual merchandising brand standards
  • Assisting in housekeeping of sales floor and communicating maintenance issues
  • Keeping an awareness of, and building personal capability in, loss prevention
  • Reinforcing store strategy to reduce shrink
  • Supporting all activities related to providing a safe working environment
  • Understanding and demonstrating Company values
  • Building loyalty through our Rewards Program
  • This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

Click here for benefit details related to this position.
  • Exhibits an authentic desire to exceed the customer's expectations
  • Proven ability to meet or exceed goals preferred
  • Demonstrates a sense of urgency
  • Has a healthy, competitive spirit, while maintaining a team focus
  • Is resilient and bounces back quickly from setbacks
  • Pursues opportunities to take on more responsibility
  • Seeks out coaching from leaders and peers to improve productivity; leads own learning
  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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