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Customer Return Associate Jobs in Rochester, MN (NOW HIRING)

BoxLunch & Hot Topic

Sales Associate

Rochester, MN · On-site

$11.60 - $12.10/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Five Below

Sales Associate

Rochester, MN · On-site

$14.75 - $20.25/hr

... customer issues and use product knowledge to offer alternative solutions, aiming to turn returns ... associate schedules, and standard operating procedures • Must be able to remain in a stationary ...

BoxLunch & Hot Topic

Sales Associate

Rochester, MN · On-site

$11.60 - $12.10/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Tjx

Part Time Merchandising Associate

Rochester, MN · On-site

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Marshalls

Part Time Merchandising Associate

Rochester, MN · On-site

$15 - $15.50/hr

... rings customer purchases/returns and counts change back to customer according to established ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Chico's FAS, Inc.

Sales Associate - Chico's

Rochester, MN · On-site

$11.41 - $14.25/hr

The Sales Associate is responsible for supporting Management in promoting a customer and product ... returns and exchanges, security practices. * Reinforces buying decisions at the checkout and ...

Chico's FAS

Sales Associate - Chico's

Rochester, MN · On-site

$11.41 - $14.25/hr

The Sales Associate is responsible for supporting Management in promoting a customer and product ... returns and exchanges, security practices. • Reinforces buying decisions at the checkout and ...

TJ Maxx

Retail Associate Part Time

Rochester, MN

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Retail Associate Part Time

Rochester, MN

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Retail Associate Part Time

Rochester, MN · On-site

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJ Maxx

Retail Associate Part Time

Rochester, MN · On-site

$15 - $15.50/hr

... rings customer purchases/returns and counts change back to customer according to established ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Retail Associate Part Time

Rochester, MN · On-site

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

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Showing results 21-40

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Rochester, MN

Customer Return Associate information

See Rochester, MN salary details

$9

$17

$27

How much do customer return associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer return associate in Rochester, MN is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.57 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Rochester, MN? For Customer Return Associate jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Rochester, MN look for? The top searched job categories for Customer Return Associate jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Customer Return Associate jobs? Cities near Rochester, MN with the most Customer Return Associate job openings:
Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Rochester, MN as of August 2026, with employment types broken down into 59% Full Time, 25% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $36,235 per year, or $17.4 per hour.

Seasonal Sales Associate

BoxLunch & Hot Topic

Rochester, MN

$11.30 - $11.80/hr

Full-time

Re-posted 4 days ago

Job description

Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers.
 
We're on the search for a Seasonal Sales Associate that will help lead our civic minded, pop culture driven brand.  As a BoxLunch Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.
WHAT YOU'LL DO
  • Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
  • Cover the sales floor zone and ensure that assigned areas are up to visual standards
  • Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
  • Let your voice be heard! You'll communicate fashion trend information to management and respective HQ partners
  • While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
  • Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
  • Smells like Team Spirit - you love communicating and working as a team to get the job done
  • Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
  • Previous experience working in a retail environment. If you're passionate about philanthropy & all things pop culture, you're in the right place!
  • Superpowers in providing customer service and selling
  • You'll have to be at least 16 years of age to join the fandom force
  • Avenger-like collaboration and communication skills
  • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
$11.30 - $11.80 an hour
Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.
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BoxLunch & Hot Topic logo

About BoxLunch & Hot Topic

Sourced by ZipRecruiter

BoxLunch & Hot Topic is a retail company located in the City of Industry, California. Operating within the clothing and pop culture licensed merchandise industry, their product portfolio includes apparel, accessories, collectibles, home goods, and gift items. BoxLunch and Hot Topic are known for their focus on pop culture and music-oriented fashion and lifestyle products, targeting a customer base that primarily includes teens and young adults. Hot Topic was founded in 1988, with the creation of BoxLunch following later in 2015. Their core value is to connect with their customers on a shared love of pop culture while giving back to those in need. BoxLunch has a philanthropic partnership with Feeding America, with every $10 spent by customers translating to a donated meal. Hot Topic, on the other hand, focuses on social responsibility and environmental sustainability through various initiatives.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

City of Industry, CA, US

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