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Customer Return Associate Jobs in Rochester, MN (NOW HIRING)

Greet customers and offer help finding shoes and accessories * Operate the register: handle cash ... change, and process returns * Use basic math and counting skills for transactions * Share ...

Greet customers and offer help finding shoes and accessories * Operate the register: handle cash ... change, and process returns * Use basic math and counting skills for transactions * Share ...

Sales Associate

Rochester, MN · On-site

$11.60 - $12.10/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Sales Associate

Rochester, MN · On-site

$11.60 - $12.10/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Store Associate

Rochester, MN · On-site

$15 - $17/hr

Store Associates deliver exceptional customer experiences through focus on partnership. They work ... Properly process returns and discounts, aligning with the company's stated policy and procedures.

Store Associate

Rochester, MN · On-site

$15 - $17/hr

Store Associates deliver exceptional customer experiences through focus on partnership. They work ... Properly process returns and discounts, aligning with the company's stated policy and procedures.

Sales Associate

Rochester, MN · On-site

$14.75 - $20.25/hr

... customer issues and use product knowledge to offer alternative solutions, aiming to turn returns ... associate schedules, and standard operating procedures Must be able to remain in a stationary ...

Sales Associate

Rochester, MN · On-site

$11.60 - $12.10/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Sales Associate

Rochester, MN · On-site

$14.75 - $20.25/hr

... customer issues and use product knowledge to offer alternative solutions, aiming to turn returns ... associate schedules, and standard operating procedures • Must be able to remain in a stationary ...

Sales Associate

Rochester, MN · On-site

$11.60 - $12.10/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Sales Associate - Chico's

Rochester, MN · On-site

$11.41 - $14.25/hr

The Sales Associate is responsible for supporting Management in promoting a customer and product ... returns and exchanges, security practices. * Reinforces buying decisions at the checkout and ...

Sales Associate - Soma

Rochester, MN · On-site

$11.41 - $14.25/hr

The Sales Associate is responsible for supporting Management in promoting a customer and product ... returns and exchanges, security practices. • Reinforces buying decisions at the checkout and ...

Sales Associate - Chico's

Rochester, MN · On-site

$11.41 - $14.25/hr

The Sales Associate is responsible for supporting Management in promoting a customer and product ... returns and exchanges, security practices. • Reinforces buying decisions at the checkout and ...

Sales Associate - Soma

Rochester, MN · On-site

$11.41 - $14.25/hr

The Sales Associate is responsible for supporting Management in promoting a customer and product ... returns and exchanges, security practices. * Reinforces buying decisions at the checkout and ...

Showing results 21-40

Customer Return Associate information

See Rochester, MN salary details

$9

$17

$27

How much do customer return associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer return associate in Rochester, MN is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.57 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Rochester, MN?

For Customer Return Associate jobs in Rochester, MN, the most frequently searched job titles are:

What cities near Rochester, MN are hiring for Customer Return Associate jobs?

Cities near Rochester, MN with the most Customer Return Associate job openings:

Infographic showing various Customer Return Associate job openings in Rochester, MN as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,235 per year, or $17.4 per hour.

Store Associate

Shoe Station at Rogans

Rochester, MN • On-site

$12/hr

Part-time

Re-posted 15 days ago


Job description

Love shoes? Love helping people? Join our team at Shoe Station at Rogans! Were looking for a friendly, enthusiastic Store Associate who enjoys creating great experiences for customers. If you have strong people skills, a positive attitude, and can handle basic math while working a register, you might be the perfect fit.

What You'll Do:

  • Greet customers and offer help finding shoes and accessories
  • Operate the register: handle cash, give change, and process returns
  • Use basic math and counting skills for transactions
  • Share promotions and Shoe Perks program with customers
  • Keep displays neat, organized, and well-stocked
  • Support loss prevention and store cleanliness

What We're Looking For:

  • Great communication and listening skills
  • Strong customer service mindset
  • Ability to count cash and perform basic math accurately
  • Comfortable working on your feet and lifting up to 25 lbs
  • Flexible availability (evenings, weekends, holidays)
  • Must be at least 16 years old

Why Youll Love Working Here:

  • Supportive team environment
  • Flexible part-time hours
  • On-the-job training and opportunities to grow
  • A fun, fast-paced retail atmosphere

Physical Requirements:

  • Able to stand, walk, and lift up to 25 lbs during shifts
  • Comfortable bending, squatting, and reaching for merchandise
  • Able to move quickly in a fast-paced store environment

Ready to bring your energy and great service to our team? Apply today and step into something great!

Shoe Station at Rogans is an Equal Opportunity Employer. 

#LI-Onsite