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Customer Return Associate Jobs in Phoenix, AZ (NOW HIRING)

Factory Motor Parts

Lead Operations Associate

Surprise, AZ

$16.75 - $20.25/hr

We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Fry's Food Stores

STARBUCKS/BARISTA

Peoria, AZ · On-site

$14.25 - $16.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

STARBUCKS/BARISTA

Buckeye, AZ · On-site

$14.50 - $16.50/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

Starbucks Barista

Gilbert, AZ · On-site

$12.75 - $15.50/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

STARBUCKS/BARISTA

Surprise, AZ · On-site

$15 - $17.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

Starbucks Barista

Mesa, AZ · On-site

$14.25 - $17.50/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

STARBUCKS/BARISTA

Gilbert, AZ · On-site

$15.25 - $17.50/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

Starbucks Barista

Tempe, AZ · On-site

$13.50 - $16.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

STARBUCKS/BARISTA

Chandler, AZ

$15.50 - $17.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Factory Motor Parts

Lead Operations Associate

Surprise, AZ · On-site

$17.75 - $21.25/hr

We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

Lead Operations Associate

Goodyear, AZ

$17.75 - $21.25/hr

We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Fry's Food Stores

STARBUCKS/BARISTA

Avondale, AZ · On-site

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

Starbucks Barista

Glendale, AZ · On-site

$13.75 - $17/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

STARBUCKS/BARISTA

Scottsdale, AZ · On-site

$15.50 - $17.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

STARBUCKS/BARISTA

San Tan Valley, AZ · On-site

$14.75 - $17/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

STARBUCKS/BARISTA

Litchfield Park, AZ

$15 - $17.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

Starbucks Barista

Phoenix, AZ · On-site

$11.75 - $14.50/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

STARBUCKS/BARISTA

Chandler, AZ · On-site

$15.50 - $17.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

STARBUCKS/BARISTA

Tempe, AZ · On-site

$15 - $17/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

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Showing results 41-60

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Phoenix, AZ

Customer Return Associate information

See Phoenix, AZ salary details

$8

$17

$27

How much do customer return associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer return associate in Phoenix, AZ is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.09 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Phoenix, AZ?

For Customer Return Associate jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Phoenix, AZ look for?

The top searched job categories for Customer Return Associate jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Customer Return Associate jobs?

Cities near Phoenix, AZ with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Phoenix, AZ as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,394 per year, or $17 per hour.

Lead Operations Associate

Factory Motor Parts

Surprise, AZ

$16.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Factory Motor Parts rating

6.4

Company rating: 6.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

298th of 366 rated logistics

Job description

We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in working in a dynamic, fast paced warehouse environment. We offer plenty of room for professional growth and advancement. If this sounds like the job opportunity you’ve been waiting for, and if you meet our qualifications, we want to hear from you. Contact us today!


Here is just some of what we have to offer:

  • Medical, dental and life insurance plans
  • 401(k) plan with match
  • Profit sharing
  • Paid holidays / vacation / sick time
  • Short-Term Disability
  • Long-Term Disability

Job Responsibilities:

  • Accurately pull customer orders
  • Participate in inventory cycle counts
  • Stock shelves as inventory arrives
  • Maintain warehouse organization
  • Professional communication with customers
  • Ability to write customer returns accurately
  • Must be able to handle hazardous materials
  • Performs other duties as assigned.

In addition to the Warehouse duties, this position may be responsible for the safe, timely and accurate delivery of customer's automotive parts to their location using a company provided vehicle; per location needs.

Job Requirements:

  • Previous warehouse experience
  • High School Diploma or GED equivalent
  • Ability to lift up to 75 lbs.
  • Positive work ethic
  • High attention to detail
  • Ability to interact with various levels of management and customers
  • Valid driver's license
  • Previous forklift experience is a plus
  • Clean Driving Record
  • High school diploma or GED
  • 19 years of age or older

We are an EEOC/AA Employer.

An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.

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