ZipRecruiter

Log In

1

Customer Return Associate Jobs in Chicago, IL (NOW HIRING)

SMARTCARDIA INC

Customer Care Associate

Des Plaines, IL · On-site

$20 - $25/hr

Benefits: 401(k) Paid time off SmartCardia - Customer Care Associate (Part-Time) Pay Range: $20-25 ... returns and replacements as needed Document customer interactions accurately and escalate clinical ...

Factory Motor Parts

Warehouse Associate

Schaumburg, IL

$15.75 - $18.50/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

Warehouse Associate

Mccook, IL

$15.50 - $18.50/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

LHH US

Customer Service Specialist

Broadview, IL · On-site

$25/hr

LHH offers a variety of benefits to our associates, based on employment type. Benefits can include ... Processing customer returns or exchanges as needed, assisting in filing claims for shortages or ...

New

KITH

Customer Experience Associate

Chicago, IL · On-site

$18 - $20/hr

Kith Customer Experience Associate Location: Chicago store Status: Part-Time Compensation: $18.00 ... processing returns and Mobile POS transactions. * Provide friendly, professional, and accurate ...

LHH US

Customer Service Specialist

Broadview, IL

$25/hr

LHH offers a variety of benefits to our associates, based on employment type. Benefits can include ... Processing customer returns or exchanges as needed, assisting in filing claims for shortages or ...

New

Watsco, Inc.

Counter Sales Associate

Elgin, IL · On-site

$19/hr

Counter Sales Associate Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been ... Process customer returns efficiently * Assist in the warehouse when needed Skills, Knowledge ...

Kith

Customer Experience Associate

Chicago, IL · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in ... processing returns and Mobile POS transactions. * Provide friendly, professional, and accurate ...

Kith

Customer Experience Associate

Chicago, IL

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in ... processing returns and Mobile POS transactions. * Provide friendly, professional, and accurate ...

Factory Motor Parts

Warehouse Associate

Schaumburg, IL · On-site

$15.75 - $18.75/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

previous page

Showing results 41-60

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Chicago, IL

Customer Return Associate information

See Chicago, IL salary details

$9

$17

$28

How much do customer return associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer return associate in Chicago, IL is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are popular job titles related to Customer Return Associate jobs in Chicago, IL?

For Customer Return Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Chicago, IL look for?

The top searched job categories for Customer Return Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Customer Return Associate jobs?

Cities near Chicago, IL with the most Customer Return Associate job openings:

Customer Return Associate jobs near you

Customer Care Associate

SMARTCARDIA INC

Des Plaines, IL • On-site

$20 - $25/hr

Other

Retirement, PTO

Posted 6 days ago

Job description

Benefits:

401(k)

Paid time off

SmartCardia – Customer Care Associate (Part-Time)

Pay Range: $20-25/hour (based on experience)

Location: Remote (must be available to work Central Time hours)

At SmartCardia, we're not just improving cardiac monitoring, we're revolutionizing it. Our AI-powered wearable technology delivers real-time insights, helping clinicians detect and respond to heart conditions faster than ever before.

We are a dedicated team making a meaningful impact in the health journey of the patient. Our core technology team includes leading minds in data science, embedded machine learning, wearable technology, and signal processing, and we're backed by some of the most respected investors in the field.

We're looking for a passionate, detail-oriented Customer Care Associate to join our Customer Care team. If you're driven by purpose, thrive in a fast-paced healthcare environment, and want to grow your career while making a real difference in patients' lives, we'd love to meet you.

Why You’ll Love Working at SmartCardia

Supportive Culture: Join a collaborative team that values knowledge-sharing, professional growth, and having each other's backs.

Fully Remote: Work from home with a consistent midday schedule — no commute, no relocation.

Real Growth Potential: Get hands-on experience in health tech and build skills that open doors, whether you grow with us or take them anywhere.

Learn From the Best: Work alongside a team of experts in data science, machine learning, and wearable technology at the forefront of cardiac care.

Be Heard: As part of a lean, fast-moving team, your ideas and feedback shape how we support patients — not lost in a big-company machine.

Purpose-Driven Work: Every shift, you're helping real people stay connected to care they depend on.

Role Description

This is a remote, part-time, entry-level Customer Care Associate role. You'll handle day-to-day customer support for patients, clinics, and providers — answering questions, resolving inquiries, and troubleshooting basic device issues to ensure a smooth, positive experience. It's a great fit for someone early in their career who wants hands-on exposure to healthcare technology while making a real difference in patients' lives.

What You’ll Do

Serve as the first point of contact for patients, clinics, and providers by phone and email

Answer questions about basic device setup and handling

Contact patients to troubleshoot device disconnections, ensuring continuous, high-quality monitoring

Coordinate device returns and replacements as needed

Document customer interactions accurately and escalate clinical or technical questions to the appropriate team

Follow up to confirm issues are fully resolved and customers are satisfied

Adhere to all health and safety guidelines, HIPAA and patient-privacy requirements, and internal procedures

What We’re Looking For

Required:

Strong customer-service orientation with a focus on customer satisfaction

Excellent interpersonal and communication skills, both verbal and written

Ability to work independently and as part of a team

Strong attention to detail, critical thinking, and organizational skills

Proficiency with Microsoft Office and comfort learning new software tools

High school diploma or equivalent

Preferred:

Experience in the medical device or healthcare industry

Bachelor's degree in a related field, or equivalent work experience

Schedule: Approximately 30 hours per week — five 6-hour midday shifts in Central Time. Mondays, Fridays, and Saturdays are required.

Training: Two weeks of remote training, Monday through Friday

Join Us

If you want to combine your communication skills with your passion for patient care and be part of a company redefining cardiac monitoring — SmartCardia is your next career step. Apply today and help us shape the future of heart health.

This is a remote position.

Apply