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Customer Return Associate Jobs in Austin, TX (NOW HIRING)

Wondercide LLC

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to ... processing returns, and helping with miscellaneous project needs. * Collaborate with cross ...

Walgreens

Customer Service Associate

Lockhart, TX · On-site

$13.25 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

New

Walgreens

Customer Service Associate

Georgetown, TX

$13.50 - $18.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Lockhart, TX · On-site

$13.25 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

New

Walgreens

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Cedar Park, TX

$13.75 - $18.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Austin, TX · On-site

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Georgetown, TX · On-site

$13.50 - $18.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Burnet, TX · On-site

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Austin, TX

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Austin, TX · On-site

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Austin, TX

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Burnet, TX

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Cedar Park, TX · On-site

$13.75 - $18.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Bee Cave, TX · On-site

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Mohawk Industries, Inc.

Warehouse Associate

Austin, TX · On-site

$16 - $19/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

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Showing results 21-40

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Austin, TX

Customer Return Associate information

See Austin, TX salary details

$8

$16

$27

How much do customer return associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer return associate in Austin, TX is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Austin, TX?

For Customer Return Associate jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Austin, TX look for?

The top searched job categories for Customer Return Associate jobs in Austin, TX are:

What cities near Austin, TX are hiring for Customer Return Associate jobs?

Cities near Austin, TX with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Austin, TX as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,334 per year, or $17 per hour.

Customer Service Associate

Wondercide LLC

Round Rock, TX • On-site

$13.50 - $18.75/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Wondercide was founded 15 years ago by Stephanie Boone. When her dog Luna became ill from what her vet suspected were conventional flea and tick treatments and monthly pest control services, Stephanie knew there had to be a better way and set out on a mission to invent a plant-powered alternative. Today, Wondercide offers a comprehensive line of plant-powered pest control solutions for pets, yards, homes, and families, with more than 50,000 5-star reviews on Amazon.
Wondercide, based in Austin, TX, is a privately held, high-growth, and digitally native consumer packaged goods company that has an omnichannel presence and is expanding into specialty brick-and-mortar and beyond. The company is a vertically integrated organization where sales, marketing, creative content, customer service, innovation, procurement, mixing, production, fulfillment, and more are all done in-house. This allows the team to control their own destiny from a multi-year roadmap down to quality of execution via operational excellence.
We are a close-knit, highly collaborative team of 'doers' who operate in an entrepreneurial and KPI-driven environment. Grit, Action, Curiosity,
Ownership, and Insight are the five operating values we embody in our day-to-day work.
At Wondercide, we're driven by a Fierce Love® for families. We wake up every day inspired by our mission to protect families of every kind, everywhere from pests with safe, effective pest control solutions. We work with Mother Nature to deliver plant-powered products that promote well-being. We do this so families can live long, happy, and healthy lives together. We believe in doing whatever it takes to protect those we love...and that when you know better, you can do better. Our promise to customers: they'll never have to go it alone. We're in this together, and we'll be there to support each step of the way.
THE POSITION
At Wondercide, customer happiness is at the core of everything we do. As a Customer Love Teammate, you'll be the voice of our brand, ensuring customers across phone, email, chat, SMS, and social channels receive expert support and care. Whether helping pet parents find the perfect product, assisting retail partners, or improving our internal processes, your role will make a meaningful impact. If you thrive in a fast-paced, mission-driven environment and love making people (and their pets) happy, we'd love to meet you!
The Customer Service Associate (we refer to the department as 'Customer Love') will report to Wondercide's Customer Love Manager and play a pivotal role in delivering world-class support for our customers across channels. As a Customer Love Teammate, you'll serve as both a trusted customer support expert and product expert, helping customers confidently choose, use, and succeed with Wondercide products across phone, email, chat, SMS, Amazon, and other marketplace channels.
This is a hands-on role where you'll directly contribute to Wondercide's customer happiness while helping improve the way we support customers. We're looking for someone who enjoys learning, solving problems, taking ownership, and continuously improving both the customer experience and the way we work.
Key Responsibilities:
  • Be a role model brand steward
    • Immerse yourself in the Wondercide brand, values, mission, and products as well as the categories in which we compete. Deeply understand and be able to articulate these aspects to effectively embody our brand voice as a steward of Wondercide.
  • Develop deep expertise in Wondercide products, label guidance, and best practices to confidently educate, troubleshoot, and support customers.
  • As a lead brand steward and advocate with customers, demonstrate care for the company's reputation and customer affinity for Wondercide.
  • Provide expert customer care
    • Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify, Amazon Seller Central, or similar customer support platforms.
    • Support the Growth, Operations, and Accounting teams with a variety of tasks including shipping special orders, processing returns, and helping with miscellaneous project needs.
    • Collaborate with cross-functional teams to resolve customer issues, improve internal processes, and share customer insights that strengthen the overall business.
    • Support various customer, brand, and company events and help with tasks including event setup, selling products, speaking with customers, and acting as a brand ambassador.
    • Support social moderation as needed, including responding to direct messages and comments from customers and prospects.
  • Reporting & Process Improvement
    • Support customer experience initiatives through documentation, process improvements, testing, knowledge management, and other department projects.
    • Manage various tasks and projects to help the department become more efficient and impactful, including quarterly Standard Operating Procedure updates, dev testing support, and data-related optimizations.
    • Support the continuous improvement of customer support tools, knowledge resources, and AI capabilities to improve efficiency and the customer experience.

Requirements
  • 2+ years of recent customer service experience.
  • Having a passion for delivering outstanding customer experiences is essential
  • Excellent communication skills in person, on the phone, and in email..
  • High comfort with technology and learning to use tools that help our company run better and help our customers interact with us.
  • Possess strong knowledge of correct grammar to use in communications across multiple platforms like email, chat, and phone conversations.
  • Have an ability to make customers feel heard and cared for, help customers solve problems, and diffuse frustrations.
  • Willingness and ability to multitask, help out across the entire company, and take on new challenges. We all chip in everywhere we are needed, and this position is no different.

Preferred additional skills include (helpful but not required):
  • Experience with Wondercide platforms including: Gorgias, Shopify, Amazon Seller Central, Junip, Google Suite, and ClickUp.
  • Experience in consumer packaged goods, natural products, or the pet industry.
  • Comfortable being live on social media for product demonstrations and answering customer questions.

What's in it for you:
  • Work with a passionate, entrepreneurial team that will support you and help you succeed.
  • Be a part of a powerful mission-forward culture.
  • Plenty of learning and development opportunities.
  • Work in a new, state-of-the-art facility.
  • Enjoy a fully stocked kitchen.
  • Paid holidays.
  • PTO and (VTO) volunteer time off.
  • Bring your dog to work!
  • 100% of paid employee medical, vision, and dental coverage,

Logistics:
  • This is a hybrid role based in Round Rock, TX. The first 90 days are fully in-office as you get up to speed. After that, the schedule is Tuesday-Thursday in the office, with Monday and Friday remote.
  • Regular shift hours are 9:00 am - 6:00 pm, Monday through Friday. For training, you must be flexible to work 8:00 am- 5:00 pm

If you're passionate about helping families protect the ones they love and creating strong connections with a community that values natural solutions, we invite you to apply!

Apply