Customer Service Associate
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$16 - $22.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$16 - $22.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Mclean, VA · On-site
$14.75 - $20.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Mclean, VA · On-site
$14.75 - $20.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Laurel, MD · On-site
$14.50 - $19.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Laurel, MD · On-site
$14.50 - $19.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.25 - $19.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.25 - $19.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$15.25 - $21/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$15.25 - $21/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Manassas, VA · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Manassas, VA · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.75 - $20.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.75 - $20.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Pasadena, MD · On-site
$14.75 - $20.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Pasadena, MD · On-site
$14.75 - $20.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Arnold, MD · On-site
$14.25 - $19.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Arnold, MD · On-site
$14.25 - $19.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.25 - $19.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.25 - $19.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Ashburn, VA · On-site
$14.75 - $20.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Ashburn, VA · On-site
$14.75 - $20.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Vienna, VA · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Vienna, VA · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Annandale, VA · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Annandale, VA · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.25 - $19.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.25 - $19.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Annandale, VA · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Annandale, VA · On-site
$14.50 - $20/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.50 - $19.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$14.50 - $19.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Severn, MD · On-site
$16 - $22.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
Severn, MD · On-site
$16 - $22.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate
$13.75 - $19/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
New
Customer Service Associate
$13.75 - $19/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
New
Customer Return Associate information
What is the difference between Customer Return Associate vs Retail Associate?
| Aspect | Customer Return Associate | Retail Associate |
|---|---|---|
| Credentials | High school diploma or equivalent, training on return policies | High school diploma or equivalent, sales and customer service training |
| Work Environment | Customer service counters, return areas, stockrooms | Sales floors, checkout counters, stockrooms |
| Employer & Industry | Retail stores, e-commerce warehouses | Retail stores, supermarkets, department stores |
| Job Focus | Processing returns, inspecting returned items, customer assistance | Assisting customers, sales, stocking, and merchandising |
The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.
What is a customer return associate?
Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.
What are some common challenges faced by customer return associates, and how can they be successfully managed?
Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.
What are the key skills and qualifications needed to thrive as a customer return associate?
To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Washington? For Customer Return Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Washington look for? The top searched job categories for Customer Return Associate jobs in Washington are:
- Night Shift Work From Home Customer Service Ups
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What cities in Washington are hiring for Customer Return Associate jobs? Cities in Washington with the most Customer Return Associate job openings:
Walgreens rating
5.5
Based on 2,186 frontline employees who took The Breakroom Quiz
98th of 111 rated pharmacies
Job description
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager or assigned by corporate.
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US