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Customer Return Associate Jobs in Seattle, WA (NOW HIRING)

To learn more about being a Warehouse Associate at North Coast Electric: What You Will Do: * Maintain and improve warehouse cleanliness and organization * Manage daily customer returns and vendor RGA ...

To learn more about being a Warehouse Associate at North Coast Electric: What You Will Do: * Maintain and improve warehouse cleanliness and organization * Manage daily customer returns and vendor RGA ...

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

POSITION PURPOSE We are seeking a Customer Service Associate to join our team at HEST. In this role ... Process customer orders, returns, and exchanges * Maintain accurate and up-to-date customer records

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

POSITION PURPOSE We are seeking a Customer Service Associate to join our team at HEST. In this role ... Process customer orders, returns, and exchanges * Maintain accurate and up-to-date customer records

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

POSITION PURPOSE We are seeking a Customer Service Associate to join our team at HEST. In this role ... Process customer orders, returns, and exchanges * Maintain accurate and up-to-date customer records

Customer Relations Associate

Tacoma, WA · On-site

$17.13 - $19.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

The Customer Service Sales Associate consults with customers on their car rental. Maximizing ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Warehouse Associate

Seattle, WA · On-site

$20.70 - $22.76/hr

Warehouse Associate Under direct supervision, the Warehouse Associate performs all shipping and ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

STARBUCKS/BARISTA

Mountlake Terrace, WA · On-site

$16.50 - $19/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

STARBUCKS/BARISTA

Seattle, WA · On-site

$17.50 - $20/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

STARBUCKS/BARISTA

Maple Valley, WA · On-site

$17.75 - $20.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

STARBUCKS/BARISTA

Edmonds, WA · On-site

$16.75 - $19.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

STARBUCKS/BARISTA

Seattle, WA · On-site

$17.25 - $20/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

STARBUCKS/BARISTA

North Bend, WA

$16.75 - $19/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

STARBUCKS/BARISTA

Seattle, WA · On-site

$17.50 - $20/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

STARBUCKS/BARISTA

Seattle, WA · On-site

$17.50 - $20/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

STARBUCKS/BARISTA

Sammamish, WA

$17.50 - $20.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Starbucks Barista

Bellevue, WA · On-site

$15.75 - $19.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

STARBUCKS/BARISTA

Seattle, WA · On-site

$17.25 - $20/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

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Customer Return Associate information

See Seattle, WA salary details

$10

$19

$31

How much do customer return associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer return associate in Seattle, WA is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.88 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Seattle, WA?

For Customer Return Associate jobs in Seattle, WA, the most frequently searched job titles are:

What cities near Seattle, WA are hiring for Customer Return Associate jobs?

Cities near Seattle, WA with the most Customer Return Associate job openings:

Infographic showing various Customer Return Associate job openings in Seattle, WA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,567 per year, or $19.5 per hour.

Return Goods Coordinator - Auburn

Sonepar

Auburn, WA • On-site

$21 - $25.24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

There's a Place for You at North Coast
A career at North Coast is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout Oregon, Montana, Idaho, Alaska, Washington and we are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.
Being "Powered by Difference" means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
To learn more about being a Warehouse Associate at North Coast Electric: https://www.youtube.com/watch?v=XuuhrjSEH2A
What You Will Do:
  • Maintain and improve warehouse cleanliness and organization
  • Manage daily customer returns and vendor RGA requests
  • Facilitate bulk returns (jobsite clean offs)
  • Facilitate recycle program
  • Back up Credits & Claims
  • Safe forklift/equipment usage
  • Other duties as assigned

What You Will Bring:
  • Ability to learn use of handheld (RF) scanners and operating systems
  • Team oriented
  • Safety awareness oriented
  • Quality & detail oriented
  • Good oral & written communication skills
  • Committed to constant improvement, teamwork
  • Committed to 100% accuracy and doing tasks right the first time (DIRTFT)
  • Basic Outlook, Excel & Word experience
  • Solar experience is a plus

Physical Requirements and Work Environment:
  • Repetitive lifting & pulling of heavy objects (50+ lbs.)
  • Mostly warehouse environment & computer work
  • Usual 40-hour work-week Monday through Friday, however, based on business needs, evening and weekend hours may occasionally be required
  • Requires punctual regular and reliable on-site attendance

Additional Requirements:
  • Must be authorized to work in the United States without current or future visa sponsorship.
  • Any offer of employment is contingent upon the successful completion of all applicable pre-employment requirements, which may include a background check, drug screening, credit check, and motor vehicle record review, as permitted by law and required for the position.

Salary & Compensation:
  • This position is non-exempt and is eligible for overtime
  • Pay is $21/hour - $25.24/hour, DOE.

What We Offer You
We offer great family-friendly benefits to full-time associates:
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Tuition Reimbursement
  • Employee referral bonus
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Learn More About Us
Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric https://twitter.com/ncelec https://www.youtube.com/northcoastelectric
Learn more at https://www.northcoast.com/about
North Coast is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
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