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Customer Return Associate Jobs in Texas (NOW HIRING)

PGA TOUR Superstore

Customer Service Associate

Katy, TX · On-site

$13.25 - $18.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

PGA TOUR Superstore

Customer Service Associate

Katy, TX · On-site

$13.25 - $18.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

PGA TOUR Superstore

Customer Service Associate

Katy, TX · On-site

$13.25 - $18.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Cabela's

Customer Service Associate

Grapevine, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

New

Cabela's

Customer Service Associate

San Antonio, TX · On-site

$13.25 - $18.25/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Hertz

Customer Service Associate

Dallas, TX · On-site

$17.50/hr

As a Dollar/Thrifty Customer Service Associate , you will be interacting with our customers to ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Service Associate

Mcallen, TX · On-site

$15/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Service Associate

Mcallen, TX · On-site

$15/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Experience Associate

Austin, TX · On-site

$18.50/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Texas

Customer Return Associate information

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Texas?

For Customer Return Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Texas look for?

The top searched job categories for Customer Return Associate jobs in Texas are:

What cities in Texas are hiring for Customer Return Associate jobs?

Cities in Texas with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Texas as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution.

Customer Success Associate

Saanroo Health Sciences LLC

Austin, TX • On-site

$40K - $70K/yr

Full-time

Medical, Dental, Vision

Re-posted 18 days ago

Job description

Job title:                    Customer Success Associate
Location:                   Austin, TX
Job type:                   On-site, full-time
Exempt status:         Non-exempt
Compensation:        $40,000 – $70,000 per year (Varies based on seniority)
Benefits:                   Full health and benefits

Position Summary:
Saanroo’s new Customer Success Associate (CSA) is a primary point of contact for our customers for order fulfillment and is responsible for (1) building brand loyalty, (2) processing POs in an accurate and timely fashion, and (3) ensuring an exceptional customer experience (including fulfillment, issue resolution, product information provision, policy review, and more). The CSA must be a (1) patient listener, (2) quick problem-solver, and (3) clear communicator. The CSA will play a critical role in maintaining customer satisfaction, loyalty, and brand reputation, while meeting or exceeding individual and team order fulfillment goals. 
 
This position spans two functional areas — Customer Service and Order Fulfillment — and the CSA is expected to contribute across both. There is an opportunity for an annual performance bonus if the CSA meets these goals while the business does well.

Key Responsibilities:
Customer Service
•    Provide professional and responsive customer service, addressing questions or escalating issues as appropriate via phone, email, and/or social media.
•    Resolve customer issues related to orders, billing, returns, product usage, and service concerns.
•    Maintain in-depth knowledge of company products, pricing, services, policies, and procedures.
•    Escalate complex or unresolved issues to appropriate teams or supervisors as needed.
•    Meet or exceed individual and team performance metrics, including response time, resolution time, and customer satisfaction scores.
•    Act as the voice of the customer by sharing consistent feedback to management to support process and service improvements.

Order Fulfillment
•    Process customer orders and coordinate with shipping team to ensure accurate and timely fulfillment.
•    Process returns, exchanges, refunds, and account updates in accordance with company policies.
•    Maintain accurate records of customer orders within the CRM system.
•    Collaborate with sales and operations teams to ensure smooth order processing and customer satisfaction.

General
•    Perform additional tasks in support of other departments as assigned.
•    Adhere to quality standards, data privacy requirements, and company guidelines.

Required Qualifications:
•    Associates or Bachelors degree in either Business, Communications, or a related field.
•    3–5 years of experience in customer service, inside sales, or a related client support role.
•    Demonstrated ability to multitask, prioritize, and work effectively in a fast-paced environment.
•    Ability to work independently and collaboratively within a team.
•    Proficiency with standard office software (e.g., Microsoft 365).
•    Excellent problem-solving and conflict-resolution abilities.
•    Professional demeanor with a customer-focused mindset.
•    Effective time management and organizational skills.
•    Strong verbal and written communication skills.
•    Excellent attention to detail and accuracy.

Preferred Qualifications:
•    Proficiency with CRM/ERP systems and order management tools (e.g., HubSpot or comparable platforms).
•    Prior experience in the nutraceutical, health sciences, or consumer products industry.

Compensation & Benefits:
•    Annual salary range of $40,000 – $70,000, commensurate with experience, qualifications, and scope of responsibilities across the customer service and order fulfillment functions.
•    Full benefits package, including medical, dental, and vision coverage.
•    Reasonable, pre-approved business expenses incurred in the course of employment are covered by the company.

Work Environment:
This position is primarily office-based with some exposure to warehouse environments and requires the ability to manage multiple priorities in a fast-paced setting.

Employer Statement:
Saanroo Health Sciences LLC is duly registered and qualified to conduct business as an employer in the State of Texas. Saanroo Health Sciences is an equal opportunity employer and considers all qualified applicants in accordance with applicable federal and Texas state law.