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Customer Return Associate Jobs in Texas (NOW HIRING)

Essendant

Distribution Associate - (DA 2) Part Time

Irving, TX · On-site

$15.50 - $20.75/hr

... Customer return processing o Full case order selecting and replenishment processing o Order ... Associate Kiosks etc. • Ability to lift up to 80 lbs • Ability to follow simple directions ...

Hertz

Customer Service Associate

Dallas, TX · On-site

$17.50/hr

Dollar/Thrifty Customer Service Associate As a Dollar/Thrifty Customer Service Associate, you will ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Experience Associate

Austin, TX · On-site

$18.50/hr

Customer Service Associate As a Customer Service Associate, you will be interacting with our ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Bass Pro Shops

Customer Service Associate

Grapevine, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Bass Pro Shops

Customer Service Associate

Grapevine, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Bass Pro Shops

Customer Service Associate

San Antonio, TX · On-site

$13.25 - $18.25/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Bass Pro Shops

Customer Service Associate

Grapevine, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Hertz

Customer Service Associate

San Antonio, TX · On-site

$14.50/hr

Customer Service Associate The Customer Service Associate consults with customers on their car ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Experience Associate

Austin, TX

$18.50/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

Hertz

Customer Service Associate

Dallas, TX

$17.50/hr

As a Dollar/Thrifty Customer Service Associate , you will be interacting with our customers to ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

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Showing results 21-40

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Texas

Customer Return Associate information

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Texas?

For Customer Return Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Texas look for?

The top searched job categories for Customer Return Associate jobs in Texas are:

What cities in Texas are hiring for Customer Return Associate jobs?

Cities in Texas with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Texas as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution.

Customer Service/Warehouse Associate

Mohawk Industries, Inc.

Arlington, TX • On-site

$12.75 - $17.50/hr

Full-time

Medical, Dental, Life, Retirement

Posted 4 days ago

Job description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, including servicing walk-in customers, completing sales transactions, and handling material handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and conducting inventory checks. This position may involve daily use of forklift and/or crane equipment.
Primary Objective
Performs a variety of customer service/office administration and warehouse duties related to the operation of a Countertop location.
Primary Function and Scope
  • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
  • Addresses and resolves customer complaints (returns and order errors).
  • Performs various office administration duties such as processing payments and receipts, reconciliation of DSR's and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates the customer master file, and creates vendor orders.
  • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.
  • Wait on customers and prepares sales slips.
  • Produces daily sales reports.
  • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
  • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, processing stock material, processing customer returns, and notifying management of damaged shipments for freight claims.
  • Operates forklift equipment.
  • Maintains a clean and organized facility by sweeping, trash removal, restroom cleaning, and general office maintenance, etc.
  • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to management.
  • Performs other related duties as required.

Experience and Knowledge Required
  • HS diploma or equivalent experience;
  • 1+ years of customer service experience and warehouse experience

Competencies
Organization, math, time management, computer skills, detail-oriented, customer service, safety-conscious.
Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

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