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Customer Return Associate Jobs in Kentucky (NOW HIRING)

Kroger

PHARMACY/STAFF PHARMACIST

Campbellsville, KY · On-site

$52.50 - $61.75/hr

... the customer's return visit. We accomplish this in many ways including, but not limited to ... associates, special projects, inventory management, and new store/remodel set-up * Administer ...

Kroger

PHARMACY/STAFF PHARMACIST

Brandenburg, KY · On-site

$57 - $67/hr

... the customer's return visit. We accomplish this in many ways including, but not limited to ... associates, special projects, inventory management, and new store/remodel set-up * Administer ...

Kroger

Starbucks Barista

Louisville, KY · On-site

$12.75 - $15.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

Starbucks Barista

Frankfort, KY · On-site

$12.25 - $15/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

Starbucks Barista

Bardstown, KY · On-site

$12.25 - $15.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

PHARMACY/STAFF PHARMACIST

Russell Springs, KY · On-site

$51 - $60/hr

... the customer's return visit. We accomplish this in many ways including, but not limited to ... associates, special projects, inventory management, and new store/remodel set-up * Administer ...

Kroger

PHARMACY/STAFF PHARMACIST

Corbin, KY · On-site

$59.50 - $70/hr

... the customer's return visit. We accomplish this in many ways including, but not limited to ... associates, special projects, inventory management, and new store/remodel set-up * Administer ...

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Cynthiana, KY · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Kroger

Starbucks Barista

Bowling Green, KY · On-site

$12 - $14.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

Starbucks Barista

Union, KY · On-site

$12.75 - $15.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

Starbucks Barista

Edgewood, KY · On-site

$13.75 - $17/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

ADI Global

Customer Service Associate II

Louisville, KY · On-site

$13.25 - $18.25/hr

As a Customer Care Associate II, you'll play a vital role in helping customers succeed by providing ... returns, and other customer needs. * Build expertise in our products, systems, and business ...

Kroger

PHARMACY/STAFF PHARMACIST

Lebanon, KY · On-site

$51 - $60/hr

... the customer's return visit. We accomplish this in many ways including, but not limited to ... associates, special projects, inventory management, and new store/remodel set-up * Administer ...

Kroger

PHARMACY/STAFF PHARMACIST

Owensboro, KY · On-site

$58.75 - $69.25/hr

... the customer's return visit. We accomplish this in many ways including, but not limited to ... associates, special projects, inventory management, and new store/remodel set-up * Administer ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Kentucky

Customer Return Associate information

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Kentucky?

For Customer Return Associate jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Kentucky look for?

The top searched job categories for Customer Return Associate jobs in Kentucky are:

What cities in Kentucky are hiring for Customer Return Associate jobs?

Cities in Kentucky with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Kentucky as of August 2026, with employment types broken down into 63% Full Time, 21% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution.

PHARMACY/STAFF PHARMACIST

Kroger

Campbellsville, KY • On-site

$52.50 - $61.75/hr

Full-time

Re-posted 28 days ago

Key responsibilities

  • Dispense medications to customers pursuant to prescriptions, ensuring accuracy and compliance with laws, regulations, policies, and ethical standards.

  • Review prescriptions issued by prescribers to verify accuracy, determine formulas and ingredients needed, and ensure no drug interactions.

  • Support the pharmacy team by verifying prescriptions assembled by technicians and interns, and assist with management tasks such as inventory management and staff training.

Kroger rating

6.0

Company rating: 6.0 out of 10

Based on 4,478 frontline employees who took The Breakroom Quiz

61st of 124 rated grocery stores

Job description

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. We accomplish this in many ways including, but not limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

  • Must be a licensed Pharmacist in good standing 
  • Bachelor's Degree in Pharmacy or PharmD 
  • Excellent Written and Verbal Communication Skills 
  • Excellent Planning and Organizational skills 
  • High attention to detail and accuracy is a must 

Desired

  • Management experience preferred 
  • Pharmacy experience 
  • Retail experience 
  • Commitment to providing customer service that makes both internal and external customers feel welcome, important and appreciated 
  • Responsible for being professional, displaying a positive attitude, and communicating well of the company in the presence of customers or on social media 
  • Assist the Pharmacy Coordinator with management of the district, including coaching, mentoring, training of associates, special projects, inventory management, and new store/remodel set-up 
  • Administer immunizations to customers following Kroger orders and procedures 
  • Successfully complete clinical services according to relevant case load 
  • Dispense medications to customers pursuant to prescriptions and, following laws, regulations, policies and procedures, and ethical standards 
  • Compound medications, using standard formulas and processes, such as weighing, measuring, and mixing ingredients 
  • Review prescriptions issued by prescribers to assure accuracy and determine formulas and ingredients needed 
  • Verify new medication against existing medication and patient profile to ensure that there are no-drug or drug disease interactions prior to filling prescription 
  • Verify the work of the Pharmacy Technicians and Interns, including accuracy of all prescriptions assembled 
  • Support special promotions in consultation with the Pharmacy Manager and/or Pharmacy Coordinator 
  • Engage the pharmacy team to hold appropriate day supply. Follow protocols on recalls 
  • Stay current with present, future, seasonal and special ads 
  • Follow all state and federal laws regarding annual department and personal licensing application/renewal 
  • Maintain established procedures for quality assurance, security of controlled substances, and disposal of hazardous waste drugs 
  • Work to prevent and report robbery, theft or fraud
  • Support preventative maintenance by proper inspection and repair of equipment 
  • Reinforce safety programs by complying with safety procedures and identify or correcting unsafe conditions 
  • Adjust personal schedule to staff business unit's open shifts when necessary 
  • Communicate information with department members that impact the department or job functions 
  • Comply with the provisions and agreements set forth in company policies and the union contract(s) 
  • Adhere to all company, local, state, and federal laws and guidelines, including HIPAA Fraud, Waste and Abuse (Medicare), and DEA Procedures 
  • Must be able to perform the essential functions of this position with or without reasonable accommodation 

What Kroger employees say

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Benefits

Hours and flexibility

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About Kroger

Sourced by ZipRecruiter

Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025

Industry

Supermarkets and grocery stores

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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