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Customer Return Associate Jobs in Connecticut (NOW HIRING)

Unifirst

Customer Service Representative

Stratford, CT

$16.50 - $22.50/hr

Handle and process customer returns into inventory * Troubleshoot and respond to customers in a ... Associate's degree; or equivalent combination of education and experience * One or more Years ...

Factory Motor Parts

DC Warehouse Associate

Branford, CT

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

UniFirst

Customer Service Representative

Stratford, CT · On-site

$16.50 - $22.50/hr

Handle and process customer returns into inventory * Troubleshoot and respond to customers in a ... Associate's degree; or equivalent combination of education and experience * One or more Years ...

Factory Motor Parts

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Warehouse Associate Warehouse professionals, are you looking for an opportunity to bring your ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

Operations Associate

Orange, CT · On-site

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

DC Warehouse Associate

Branford, CT · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

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Showing results 21-40

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Connecticut

Customer Return Associate information

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Connecticut?

For Customer Return Associate jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Connecticut look for?

The top searched job categories for Customer Return Associate jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Return Associate jobs?

Cities in Connecticut with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Connecticut as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, 2% Temporary, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Service Representative

Unifirst

Stratford, CT

$16.50 - $22.50/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 15 days ago

UniFirst rating

6.6

Company rating: 6.6 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

145th of 254 rated facilities management

Job description

As a CSR, you are responsible for handling inbound/outbound customer inquiries through both phone and e-mail. You will be responsible for providing adequate customer service in a professional manner. Additionally, you will be responsible for tasks associated with customer support including, but not limited to, problem resolution, order entry and returns processing.

Responsibilities:

  • Handle inbound/outbound inquiries through both phone and e-mail in a professional and service-oriented manner
  • Excellent Data entry skills required
  • Handle and process customer returns into inventory
  • Troubleshoot and respond to customers in a timely manner
  • Be dependable and very flexible in an ever-changing environment
  • Provide coverage for the receptionist position on an intermittent basis
  • Prioritize and organize, be detail oriented, work as part of a team, and have a CAN-DO attitude
  • Will be required to work overtime as necessary
  • Given the nature of Customer Service, there may be circumstances where same day notification of overtime is required.
  • This position requires the ability to maintain confidential information.
  • Will be required to perform other duties as requested, directed, or assigned.
  • Must be willing and able to actively participate in plant-wide safety activities.
  • There may be circumstances that require Customer Service Team Members to enter the Production Area. During these circumstances, the employee is required to utilize any PPE that is mandatory or required in that department

Requirements:

  • Associate’s degree; or equivalent combination of education and experience
  • One or more Years related experience and/or training in the field
  • Equivalent combination of education and experience.
  • Should be proficient in computer programs, such as Microsoft Word, Excel, and Access.
  • Experience with AS400 System beneficial
  • Must possess the ability to effectively communicate verbally and in writing.
  • Ability to read, analyze, and interpret written instruction.
  • Requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions, both verbal and written.
  • Must be detailed and possess the ability to prioritize.
  • Good organizational skills.
  • Self-motivated, with the ability to work independently
  • Must possess the ability to distinguish between colors
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. 

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

What UniFirst employees say

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Benefits

Hours and flexibility

Workplace

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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