1

Customer Retention Project Manager Jobs (NOW HIRING)

Customer Retention Specialist Charlotte, North Carolina, United States CPI Security, a leader in ... Experience with CRM system such as SalesForce is a plus, but not required * Exceptional sales ...

Customer Retention Specialist

Westminster, CO · On-site

$14.50 - $19.75/hr

Customer Retention Specialist Location: Westminster, CO 80021-2712, USA Contract Duration: 6 Months ... Communicate with customers, internal teams, and senior management to deliver exceptional service ...

Provide solutions-based approaches to retain customers who are considering service cancellation ... Experience with CRM system such as SalesForce is a plus, but not required * Exceptional sales ...

Customer Retention Specialist

Austin, TX · On-site

$23.08 - $25.38/hr

Manage inbound contacts from customers intending to cancel, working proactively to retain their business. * Consistently meet or exceed target save rates and revenue retention metrics in a ...

Provide solutions-based approaches to retain customers who are considering service cancellation ... Experience with CRM system such as SalesForce is a plus, but not required * Exceptional sales ...

Job Title: Customer Retention Specialist Location: Westminster, CO 80021 Duration: 6+ months ... Communicate with customers, internal teams, and senior management to deliver exceptional service ...

Customer Retention Specialist Location: MONTESANO, WA, 98563 Salary: $20.0 - $24.0/hour Experience ... Previous experience in customer service or account management preferred. * Must be able to obtain ...

Customer Retention Specialist

Austin, TX · On-site

$14 - $19.25/hr

... Customer Retention Specialist to join our Global Customer Retention team, supporting the North ... You will proactively manage past-due balances, protect subscription revenue at renewal, and partner ...

Customer Retention Specialist

Austin, TX · Hybrid

$14 - $19.25/hr

... Customer Retention Specialist to join our Global Customer Retention team, supporting the North ... You will proactively manage past-due balances, protect subscription revenue at renewal, and partner ...

Customer Retention Specialist

Austin, TX · On-site +1

$14 - $19.25/hr

... Customer Retention Specialist to join our Global Customer Retention team, supporting the North ... You will proactively manage past-due balances, protect subscription revenue at renewal, and partner ...

Showing results 21-40

Customer Retention Project Manager information

See salary details

$36.5K

$90.9K

$114K

How much do customer retention project manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer retention project manager in the United States is $90,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Customer Retention Project Manager jobs?

For Customer Retention Project Manager jobs, the most frequently searched job titles are:

Infographic showing various Customer Retention Project Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $90,928 per year, or $43.7 per hour.

Customer Retention Manager

Cedar Rapids, IA

Arona Home Essentials
Retail • 201 - 500 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description


Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy.  We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico.  We are currently looking to hire a Customer Retention Manager.

You will have access to a comprehensive benefits package that includes:

  • Paid time off including vacation days, personal days and holidays
  • Unlimited Bonus & Commission opportunities paid monthly
  • Company paid Life Insurance and Long-Term Disability Insurance
  • Medical, Dental, Vision, Life Insurance and Short-Term Disability
  • 401(k) with a company match
  • Ongoing training and development

 Responsibilities:

  • Immediate contact of all customers who have not renewed their lease agreement(s)
  • Maintain updated accurate customer information
  • Help support the overall needs of the store by assisting other associates and acting as key holder in the General Manager's absence
  • Monitor customer payment history and habits and make recommendations to support the customer to ownership
  • Collect money and obtain customer signatures on lease agreements
  • Other tasks as assigned by management
  • Strong leadership skills
  • Good communication and interpersonal skills
  • Professional appearance
  • History of results
  • Aptitude to learn proper collection procedures
  • Effective organization skills
  • Must be 18 years of age or older
  • Position routinely requires lifting, loading and "dollying" merchandise of 50 pounds or more
  • Bi-Lingual a plus!!

Requirements:

Customer Retention Manager must have a satisfactory MVR (driving record), D.O.T. physical/certification, a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy.  Customer Retention Manager must pass a pre-employment drug screening and criminal background investigation. 

EEOC Statement

Arona Home Essentials is an Equal Opportunity Employer.Â