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Customer Retention Account Manager Jobs (NOW HIRING)

Customer Retention Manager

Raleigh, NC ยท On-site

$80K - $100K/yr

Customer Retention Manager Location: Raleigh, NC Job Type: Full-Time Schedule: Monday-Friday Base ... This position combines customer service, account management, relationship building, problem solving ...

Account Manager

Morrisville, NC ยท On-site

$60 - $80/hr

The Account Manager is responsible for supporting the achievement of annual sales objectives ... Drive customer retention by proactively managing the renewal process and ensuring timely contract ...

Account Manager

Morrisville, NC ยท On-site

$60 - $80/hr

The Account Manager is responsible for supporting the achievement of annual sales objectives ... Drive customer retention by proactively managing the renewal process and ensuring timely contract ...

Customer Success Manager / Account Manager - Client Retention & Growth Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring a ...

The Account Manager is responsible for supporting the achievement of annual sales objectives ... Drive customer retention by proactively managing the renewal process and ensuring timely contract ...

The Account Manager is responsible for supporting the achievement of annual sales objectives ... Drive customer retention by proactively managing the renewal process and ensuring timely contract ...

Customer Success Manager / Account Manager - Client Retention & Growth Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring a ...

Part Time Account Manager, Personal Lines

Dallas, TX ยท On-site

$41K - $56K/yr

Promotes customer retention through account review and account rounding; re-marketing accounts when necessary with training and guidance from seasoned account managers. * Complies with all client ...

Part Time Account Manager, Personal Lines

Dallas, TX ยท On-site

$44K - $60K/yr

Promotes customer retention through account review and account rounding; re-marketing accounts when necessary with training and guidance from seasoned account managers. * Complies with all client ...

The Aftermarket Account Manager drives customer retention, account and installed base penetration, and revenue growth through the sale of service contracts, field service, training, spare parts ...

Account Manager

$150K - $175K/yr

This role is responsible for growing and retaining an established portfolio of healthcare customers ... The Account Manager will own an assigned territory of small and mid-sized healthcare organizations ...

Customer Retention Specialist

$14.50 - $20/hr

Record outcomes and cancellation reasons accurately in the CRM * Share recurring themes and feedback with the account and product teams * Meet monthly retention and call quality targets What you will ...

Partner closely with the outside field sales team to support customer retention, account growth ... Develop and manage account strategies that align customer needs, contract requirements, utilization ...

Partner closely with the outside field sales team to support customer retention, account growth ... Develop and manage account strategies that align customer needs, contract requirements, utilization ...

Partner closely with the outside field sales team to support customer retention, account growth ... Develop and manage account strategies that align customer needs, contract requirements, utilization ...

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Showing results 1-20

Customer Retention Account Manager information

See salary details

$26K

$47.3K

$75K

How much do customer retention account manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer retention account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Retention Account Manager vs Customer Service Representative?

AspectCustomer Retention Account ManagerCustomer Service Representative
CredentialsRelevant experience in account management, sometimes certifications in customer relationship managementBasic customer service training, sometimes certifications in communication skills
Work EnvironmentTypically in client-facing roles, managing key accounts, often in office settingsFrontline support, handling customer inquiries via phone, email, or chat
Employer & Industry UsageUsed in industries like finance, SaaS, and retail for client retention rolesCommon across retail, telecom, and service industries for customer support

The Customer Retention Account Manager focuses on maintaining and growing existing client relationships, often managing key accounts and strategic retention efforts. In contrast, the Customer Service Representative handles day-to-day customer inquiries and issues, providing support and resolving problems. While both roles require strong communication skills, the account manager's role is more strategic and relationship-driven, whereas the representative's role is more transactional and support-oriented.

What does a customer retention account manager do?

A customer retention account manager is responsible for maintaining and strengthening relationships with existing clients to encourage repeat business and reduce churn. They analyze customer data, address concerns, and develop strategies to improve customer satisfaction, often using CRM tools. Strong communication and problem-solving skills are essential in this role.

What is a customer retention account manager?

A customer retention account manager is responsible for maintaining and strengthening relationships with existing clients to encourage repeat business and loyalty. They analyze customer data, address concerns, and develop strategies to improve customer satisfaction, often using CRM tools. Strong communication and problem-solving skills are essential in this role.

What cities are hiring for Customer Retention Account Manager jobs?

Cities with the most Customer Retention Account Manager job openings:

What states have the most Customer Retention Account Manager jobs?

States with the most job openings for Customer Retention Account Manager jobs include:

What are popular job titles related to Customer Retention Account Manager jobs?

For Customer Retention Account Manager jobs, the most frequently searched job titles are:

Infographic showing various Customer Retention Account Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.

Sales & Customer Retention Account Manager

MZ Packaging, LLC.

Salt Lake City, UT โ€ข On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 11 days ago


Job description

Sales & Customer Retention Account Manager

Location: Salt Lake City, UT

Job Type: Full-Time


About Us

MZ Packaging is a fast-growing company specializing in supplement and packaged food copacking. We are passionate about building strong client relationships and driving revenue growth. If you thrive in a dynamic environment and love helping customers succeed, this role is for you!


What You'll Do

  • Develop and execute sales and retention strategies to meet revenue goals
  • Manage the full sales cycle: prospecting, negotiations, and closing deals
  • Build lasting relationships with clients to ensure satisfaction and repeat business
  • Identify upsell and cross-sell opportunities within existing accounts
  • Track account performance and prepare accurate reports
  • Collaborate with internal teams to improve processes and customer experience


What We're Looking For

  • Proven experience in sales, account management, or customer success
  • Excellent communication and negotiation skills
  • Strong analytical skills and CRM proficiency
  • Ability to work under pressure and meet deadlines
  • Experience in manufacturing, food, supplement, or nutraceutical industries is a plus


Compensation & Benefits

  • Competitive salary + performance bonuses
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Career growth opportunities
  • Supportive and collaborative team environment


Ready to help us build lasting client relationships and drive growth? Apply today!


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