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Customer Retention Account Manager Jobs in Kansas

RENT ONE

Client Retention Specialist

Wichita, KS · On-site

$16 - $17/hr

CLIENT RETENTION SPECIALISTRent One is proud to provide our customers with affordable home ... ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate ...

RENT ONE

Client Retention Specialist

Wichita, KS · On-site

$16 - $17/hr

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

Bridgeway

Customer Account Manager

Overland Park, KS · On-site

About the position The Customer Account Manager serves as the daily point of contact, relationship manager for our most important clients, and is accountable for achieving the annual growth budget ...

Complete Staffing

Customer Success Manager

Lenexa, KS · On-site

This role combines relationship management, account consulting, risk mitigation, and customer retention. The ideal candidate is analytical, proactive, highly organized, and comfortable serving as a ...

Daupler, Inc

Account Manager

Overland Park, KS

Who We Need As we expand our footprint, Daupler is seeking an innovative and resourceful Account Manager who can ensure customer success while driving retention. This role is at the intersection of ...

Midwest Health

Customer Account Manager

Wichita, KS · On-site

$60 - $80/hr

Bev-Hub, one of the fastest growing co-packers in the Midwest, is seeking a Customer Account Manager who will serve as the primary connection between our customers and our operations team. This ...

Daupler, Inc

Account Manager

Overland Park, KS · On-site

Who We Need As we expand our footprint, Daupler is seeking an innovative and resourceful Account Manager who can ensure customer success while driving retention. This role is at the intersection of ...

Bev-Hub

Customer Account Manager

Wichita, KS · On-site

Bev-Hub, one of the fastest growing co-packers in the Midwest, is seeking a Customer Account Manager who will serve as the primary connection between our customers and our operations team. This ...

Courser

Client Account Manager

Topeka, KS · On-site

This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share. Key ...

Transitions Group

Client Account Manager

Topeka, KS · On-site

$60 - $80/hr

This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share. Key ...

Courser

Client Account Manager

Topeka, KS · On-site

$60 - $80/hr

This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share. Key ...

Lift Solutions Inc

Account Manager

Wichita, KS · On-site

$70K - $100K/yr

The Account Manager will focus on implementing solution-oriented sales strategies to expand ... Ensure high quality customer satisfaction and retention * Utilize relevant sales techniques ...

Vyve Broadband

Business Account Manager

Ottawa, KS · On-site

Vyve Broadband is seeking a motivated and customer-focused Business Account Manager to support the growth and retention of our commercial customer base. This role is responsible for managing ...

Vyve Broadband

Business Account Manager

Abilene, KS · On-site

$60 - $80/hr

Vyve Broadband is seeking a motivated and customer-focused Business Account Manager to support the growth and retention of our commercial customer base. This role is responsible for managing ...

Vyve Broadband

Business Account Manager

Topeka, KS · On-site

Vyve Broadband is seeking a motivated and customer-focused Business Account Manager to support the growth and retention of our commercial customer base. This role is responsible for managing ...

Vyve Broadband

Business Account Manager

Ottawa, KS · On-site

Vyve Broadband is seeking a motivated and customer-focused Business Account Manager to support the growth and retention of our commercial customer base. This role is responsible for managing ...

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Showing results 1-20

All JobsCustomer Retention Account JobsCustomer Retention Account Manager JobsCustomer Retention Account Manager Jobs in Kansas

Customer Retention Account Manager information

See Kansas salary details

$23.2K

$42.2K

$66.9K

How much do customer retention account manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer retention account manager in Kansas is $42,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $48,200.00 per year, depending on experience, location, and employer.

What is the difference between Customer Retention Account Manager vs Customer Service Representative?

AspectCustomer Retention Account ManagerCustomer Service Representative
CredentialsRelevant experience in account management, sometimes certifications in customer relationship managementBasic customer service training, sometimes certifications in communication skills
Work EnvironmentTypically in client-facing roles, managing key accounts, often in office settingsFrontline support, handling customer inquiries via phone, email, or chat
Employer & Industry UsageUsed in industries like finance, SaaS, and retail for client retention rolesCommon across retail, telecom, and service industries for customer support

The Customer Retention Account Manager focuses on maintaining and growing existing client relationships, often managing key accounts and strategic retention efforts. In contrast, the Customer Service Representative handles day-to-day customer inquiries and issues, providing support and resolving problems. While both roles require strong communication skills, the account manager's role is more strategic and relationship-driven, whereas the representative's role is more transactional and support-oriented.

What does a customer retention account manager do?

A customer retention account manager is responsible for maintaining and strengthening relationships with existing clients to encourage repeat business and reduce churn. They analyze customer data, address concerns, and develop strategies to improve customer satisfaction, often using CRM tools. Strong communication and problem-solving skills are essential in this role.

What is a customer retention account manager?

A customer retention account manager is responsible for maintaining and strengthening relationships with existing clients to encourage repeat business and loyalty. They analyze customer data, address concerns, and develop strategies to improve customer satisfaction, often using CRM tools. Strong communication and problem-solving skills are essential in this role.

What cities in Kansas are hiring for Customer Retention Account Manager jobs?

Cities in Kansas with the most Customer Retention Account Manager job openings:

Infographic showing various Customer Retention Account Manager job openings in Kansas as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $42,212 per year, or $20.3 per hour.

Customer Retention Specialist - State Farm Agent Team Member

Overland Park, KS • On-site

State Farm
Insurance Services • 10K+ employees
Learn more about State Farmexternal

$15 - $25/hr

Part-time

Re-posted 25 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,564 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Free food & snacks

You May Be a Great Fit as a Customer Retention Specialist at Josie Polk State Farm Agency if:
  • You're the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • You're a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently recommending solutions.
  • You're compassionate under pressure and can guide someone through their worst day with clarity and empathy.

Location Address: 11020 Quivira Rd. Overland Park, KS 66210
At Josie Polk State Farm Agency, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
  • Communicate with existing customers regarding renewals and coverage options.
  • Review accounts and assist with updates or changes as needed.
  • Identify opportunities to enhance customer satisfaction and engagement.
  • Maintain accurate records and documentation of interactions.
  • Collaborate with team members to meet retention and outreach objectives.

Qualifications
  • Strong interpersonal and problem-solving abilities.
  • Effective communication and listening skills.
  • Detail-oriented with a focus on customer experience.
  • Previous experience in customer service or account management preferred.
  • Must be able to obtain applicable state insurance licenses.

Compensation: $15.00 - $25.00 per hour
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Josie Polk - State Farm Agent!
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Overland Park.

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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