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Customer Retention Project Manager Jobs (NOW HIRING)

AutoHDR

Customer Retention Manager

Austin, TX · On-site +1

Own customer retention; build systems, automations, and build relationships to ensure a customer never leaves once using the platform. * Call un-subscribed customers to collect feedback and conduct ...

Guardian Alarm

Customer Retention Specialist

Southfield, MI · On-site

$13 - $18/hr

Manage inbound and outbound customer retention opportunities with the goal of reducing cancellations and preserving recurring customer revenue. * Engage customers who are considering cancellation to ...

Greasecycle, LLC

Customer Retention Manager

Raleigh, NC · On-site

$80K - $100K/yr

Customer Retention Manager Location: Raleigh, NC Job Type: Full-Time Schedule: Monday-Friday Base Salary: $65,000-$70,000 annually Total Compensation: $80,000-$100,000 annually, including performance ...

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How much do customer retention project manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer retention project manager in the United States is $90,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $104,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Customer Retention Project Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $90,928 per year, or $43.7 per hour.

Customer Retention Manager

Austin, TX • On-site, Remote

AutoHDR
See more jobs at AutoHDRexternal

Full-time

Re-posted 17 days ago

Job description

Role: Customer Success Representative
AutoHDR is the fastest growing AI startup in real estate media. We train custom image editing models for real estate, and are currently editing 25% of all US real estate listings!
Join our team and work with an exceptional team to build cutting edge products and continue growing 20% month over month!
Our vision is to produce the majority of media for the real estate industry - and you can join early on.
The role:
  • Own customer retention; build systems, automations, and build relationships to ensure a customer never leaves once using the platform.
  • Call un-subscribed customers to collect feedback and conduct our winback process
  • Call customers who report low quality ratings in realtime to proactively prevent churn. Consult them on how to prevent the issue & share upcoming product updates.
  • Proactively call existing users to collect feedback and proactively mitigate any churn risks.

Your key responsibility:
  • Make sure 100% of tickets from un-subscribed customers and low quality ratings are called through every single day. Come up with ideas and systematic, data-driven approaches for churn prevention.

Requirements:
  • Background working with real estate photographers or editing companies
  • Understanding of HDR or flambient real estate photo workflows
  • Perfect English fluency and no accent

Schedule:
  • Full-time (US Business Hours)

AutoHDR Core Values:
Our core values are the fuel for our continuous 20% month over month growth. Iron sharpens iron in our office, and the entire dev team is bought in to winning together.
Persistence
You believe anything is possible - the only variable is how long it will take. You will always continue trying to solve a problem, look for new solutions, and figure it out at all costs through continous effort - even when most would give up.
Optimism
You believe strongly that you can accomplish anything you want - regardless of the odds. Even when the worst case scenario happens, and everything is on fire, you never doubt your ability to pull through and win at what you set out to do.
Competitive greatness
Every individual on our team wants to be the best in the world at what they do. We are extremely compeitive, and will settle for nothing other than being the #1 player for AI real estate editing.
Locations Downtown Austin Remote status Temporarily Remote

Apply