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Customer Retention Manager Jobs in Kansas (NOW HIRING)

Coloplast

Customer Excellence Specialist

Arlington, KS · On-site

$14.75 - $19.50/hr

... customer retention, sales growth, and operational efficiency. This role plays a pivotal part in ... Strong background in cross-functional project management, working with teams across various ...

Comfort Medical

Customer Excellence Specialist

Arlington, KS · On-site

$14.75 - $19.50/hr

... customer retention, sales growth, and operational efficiency. This role plays a pivotal part in ... Strong background in cross-functional project management, working with teams across various ...

Vestis

Territory Route Manager

Wichita, KS · On-site

Delivers and participates in training to ensure customer retention and service goals are met ... Protect and manage merchandise control processes * Investigates and reports on all accidents or ...

EssilorLuxottica SA

Customer Service Specialist

Lenexa, KS · On-site

$16 - $21/hr

Proactive work monitoring, including retention reports, WIP control, and manage workflow and scheduling to ensure customer needs are met in a timely manner. Build partnerships with new customers by ...

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Showing results 21-40

All JobsCustomer Retention JobsCustomer Retention Manager JobsCustomer Retention Manager Jobs in Kansas

Customer Retention Manager information

See Kansas salary details

$21.9K

$51.7K

$90.1K

How much do customer retention manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer retention manager in Kansas is $51,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $62,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Retention Manager vs Customer Service Supervisor?

AspectCustomer Retention ManagerCustomer Service Supervisor
Primary FocusDeveloping strategies to retain customers and reduce churnOverseeing daily customer service operations and team performance
Required SkillsCustomer relationship management, data analysis, strategic planningCommunication, team leadership, problem-solving
Work EnvironmentCollaborates with marketing, sales, and support teamsManages customer service team in call centers or support centers
Common CertificationsCRM certifications, customer experience coursesCustomer service management certifications

The Customer Retention Manager focuses on creating strategies to keep customers engaged and loyal, often working cross-functionally with marketing and sales. In contrast, the Customer Service Supervisor manages daily customer interactions and team performance. Both roles require strong communication skills, but the Retention Manager emphasizes strategic planning, while the Supervisor emphasizes team leadership and operational oversight.

What are the key skills and qualifications needed to thrive as a customer retention manager?

To thrive as a Customer Retention Manager, you need expertise in customer relationship management, data analysis, and a strong understanding of retention strategies, often supported by a degree in business or marketing. Familiarity with CRM platforms like Salesforce, email marketing tools, and data analytics software is typically required. Exceptional communication, problem-solving, and empathy help you build trust and address customer concerns effectively. These skills are crucial for developing targeted retention initiatives, reducing churn, and driving long-term business growth.

How does a customer retention manager typically collaborate with other departments to improve customer loyalty?

Customer Retention Managers work closely with teams across marketing, sales, product development, and customer support to create a seamless customer experience. They often share insights from customer feedback with product teams to address pain points and coordinate with marketing to design targeted retention campaigns. Regular communication with sales and support teams ensures that customer concerns are addressed promptly, fostering long-term loyalty. This cross-functional collaboration is essential for identifying at-risk customers and implementing effective retention strategies.

What are the most commonly searched types of Customer Retention jobs in Kansas?

The most popular types of Customer Retention jobs in Kansas are:

What are popular job titles related to Customer Retention Manager jobs in Kansas?

For Customer Retention Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Retention Manager jobs in Kansas look for?

The top searched job categories for Customer Retention Manager jobs in Kansas are:

What cities in Kansas are hiring for Customer Retention Manager jobs?

Cities in Kansas with the most Customer Retention Manager job openings:

Customer Retention Manager jobs near you
Infographic showing various Customer Retention Manager job openings in Kansas as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,726 per year, or $24.9 per hour.

Customer Excellence Specialist

Coloplast

Arlington, KS • On-site

$14.75 - $19.50/hr

Full-time

Re-posted 4 days ago

Job description

The Customer Success Project Specialist supports the Customer Excellence Team by maintaining and analyzing key account data to drive customer retention, sales growth, and operational efficiency. This role plays a pivotal part in streamlining processes, improving reporting accuracy, and enhancing internal collaboration. The Specialist is crucial to refining operational procedures, customer data reports, and supporting internal communication to strategically drive sales growth.
Major Areas of Accountability
  • Collaborate in designing and executing customer experience strategies that improve satisfaction, retention, and engagement
  • Track and analyze customer engagement metrics and sales data to identify trends and opportunities for growth
  • Contribute to high-priority sales initiatives by working cross-functionally with internal teams aligned to key strategic goals
  • Drive process improvement projects aimed at increasing efficiency and elevating customer experience
  • Assist in the development and delivery of training programs to equip customer-facing teams with tools for exceptional service
  • Provide analytical insights to support data-driven decision-making and enhance operational performance
  • Kerecis employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.
  • Other job duties as assigned

Basic Qualifications
  • Bachelor's degree from an accredited college or university in engineering, information systems, business management, or similar field
  • 2+ years of professional experience or a master's degree from an accredited college or university
  • Strong background in cross-functional project management, working with teams across various departments
  • Data-driven mindset with the ability to interpret and act on operational data
  • Proven problem-solving skills with sound business judgment
  • Effective cross-functional collaboration skills, with experience supporting strategic initiatives

Preferred Qualifications
  • Proficiency with data analysis tools (e.g., Excel, PowerBI, Python, R, or similar)
  • Experience in a fast-paced, customer-centric environment - such as customer operations or a related environment

This job description is intended to set forth the core functions required for this position and describe the general nature of the work to be performed. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Job duties, responsibilities and activities may change or be supplemented at any time as necessary. Kerecis is an Equal Opportunity Employer.
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