Lenexa, KS · On-site
$15 - $25/hr
Customer Retention Specialist At Josie Polk State Farm Agency, we're here to help people protect ... Previous experience in customer service or account management preferred. * Must be able to obtain ...
Lenexa, KS · On-site
$15 - $25/hr
Customer Retention Specialist At Josie Polk State Farm Agency, we're here to help people protect ... Previous experience in customer service or account management preferred. * Must be able to obtain ...
Overland Park, KS · On-site
$15 - $25/hr
Free food & snacks You May Be a Great Fit as a Customer Retention Specialist at Josie Polk State ... Previous experience in customer service or account management preferred. * Must be able to obtain ...
Overland Park, KS · On-site
$15 - $25/hr
Free food & snacks You May Be a Great Fit as a Customer Retention Specialist at Josie Polk State ... Previous experience in customer service or account management preferred. * Must be able to obtain ...
Overland Park, KS · On-site
$15 - $25/hr
Free food & snacks You May Be a Great Fit as a Customer Retention Specialist at Josie Polk State ... Previous experience in customer service or account management preferred. * Must be able to obtain ...
Overland Park, KS · On-site
$15 - $25/hr
Free food & snacks You May Be a Great Fit as a Customer Retention Specialist at Josie Polk State ... Previous experience in customer service or account management preferred. * Must be able to obtain ...
Ottawa, KS · On-site
$36K/yr
The Customer Experience Manager is responsible for delivering outstanding service to our clients ... This role focuses on customer retention, policy servicing, cross-selling, and creating an ...
Quick apply
Ottawa, KS · On-site
$36K/yr
The Customer Experience Manager is responsible for delivering outstanding service to our clients ... This role focuses on customer retention, policy servicing, cross-selling, and creating an ...
Wichita, KS · On-site
$17.40 - $26.06/hr
We're on the hunt for a Client Solutions Retention Representative who loves connecting with people ... Managing sales orders with the sales support team and provide valuable customer insights to the ...
Wichita, KS · On-site
$17.40 - $26.06/hr
We're on the hunt for a Client Solutions Retention Representative who loves connecting with people ... Managing sales orders with the sales support team and provide valuable customer insights to the ...
Overland Park, KS · On-site
$35K - $60K/yr
As a Customer Retention Specialist, you will be responsible for ensuring the satisfaction and ... Proficiency in using customer relationship management (CRM) software is a plus. Benefits:
Quick apply
Overland Park, KS · On-site
$35K - $60K/yr
As a Customer Retention Specialist, you will be responsible for ensuring the satisfaction and ... Proficiency in using customer relationship management (CRM) software is a plus. Benefits:
Wichita, KS · On-site
$17.40 - $26.06/hr
We're on the hunt for a Client Solutions Retention Representative who loves connecting with people ... Managing sales orders with the sales support team and provide valuable customer insights to the ...
Wichita, KS · On-site
$17.40 - $26.06/hr
We're on the hunt for a Client Solutions Retention Representative who loves connecting with people ... Managing sales orders with the sales support team and provide valuable customer insights to the ...
We're on the hunt for a Client Solutions Retention Representative who loves connecting with people ... Managing sales orders with the sales support team and provide valuable customer insights to the ...
New
We're on the hunt for a Client Solutions Retention Representative who loves connecting with people ... Managing sales orders with the sales support team and provide valuable customer insights to the ...
New
Lenexa, KS · On-site
The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role regularly ...
Lenexa, KS · On-site
The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role regularly ...
Lenexa, KS · Hybrid
Summary The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role ...
Quick apply
Lenexa, KS · Hybrid
Summary The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role ...
Lenexa, KS · On-site
Summary The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role ...
Lenexa, KS · On-site
Summary The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role ...
Lenexa, KS · On-site
Summary The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role ...
Lenexa, KS · On-site
Summary The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role ...
Lenexa, KS · Hybrid
Summary The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role ...
Lenexa, KS · Hybrid
Summary The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role ...
Arlington, KS · On-site
$14.75 - $19.50/hr
... customer retention, sales growth, and operational efficiency. This role plays a pivotal part in ... Strong background in cross-functional project management, working with teams across various ...
Arlington, KS · On-site
$14.75 - $19.50/hr
... customer retention, sales growth, and operational efficiency. This role plays a pivotal part in ... Strong background in cross-functional project management, working with teams across various ...
Arlington, KS · On-site
$14.75 - $19.50/hr
... customer retention, sales growth, and operational efficiency. This role plays a pivotal part in ... Strong background in cross-functional project management, working with teams across various ...
Arlington, KS · On-site
$14.75 - $19.50/hr
... customer retention, sales growth, and operational efficiency. This role plays a pivotal part in ... Strong background in cross-functional project management, working with teams across various ...
Kansas City, KS · On-site
Develops/implements approved strategies and activities to increase account penetration & satisfaction to ensure profitable customer retention. * Meets with operations management as appropriate to ...
Kansas City, KS · On-site
Develops/implements approved strategies and activities to increase account penetration & satisfaction to ensure profitable customer retention. * Meets with operations management as appropriate to ...
Arlington, KS · On-site
$14.75 - $19.50/hr
... customer retention, sales growth, and operational efficiency. This role plays a pivotal part in ... Strong background in cross-functional project management, working with teams across various ...
Arlington, KS · On-site
$14.75 - $19.50/hr
... customer retention, sales growth, and operational efficiency. This role plays a pivotal part in ... Strong background in cross-functional project management, working with teams across various ...
Develops/implements approved strategies and activities to increase account penetration & satisfaction to ensure profitable customer retention. * Meets with operations management as appropriate to ...
Develops/implements approved strategies and activities to increase account penetration & satisfaction to ensure profitable customer retention. * Meets with operations management as appropriate to ...
Overland Park, KS · On-site
$55K - $70K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Quick apply
Overland Park, KS · On-site
$55K - $70K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Overland Park, KS · On-site
$50K - $75K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Quick apply
Overland Park, KS · On-site
$50K - $75K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
$21.9K - $28.1K
5% of jobs
$28.1K - $34.3K
14% of jobs
$36.6K is the 25th percentile. Wages below this are outliers.
$34.3K - $40.5K
16% of jobs
The median wage is $46.1K / yr.
$40.5K - $46.7K
17% of jobs
$46.7K - $52.9K
12% of jobs
$52.9K - $59.1K
9% of jobs
$60.5K is the 75th percentile. Wages above this are outliers.
$59.1K - $65.3K
11% of jobs
$65.3K - $71.5K
6% of jobs
$71.5K - $77.7K
5% of jobs
$77.7K - $83.9K
2% of jobs
$83.9K - $90.1K
3% of jobs
$21.9K
$51.7K
$90.1K
| Aspect | Customer Retention Manager | Customer Service Supervisor |
|---|---|---|
| Primary Focus | Developing strategies to retain customers and reduce churn | Overseeing daily customer service operations and team performance |
| Required Skills | Customer relationship management, data analysis, strategic planning | Communication, team leadership, problem-solving |
| Work Environment | Collaborates with marketing, sales, and support teams | Manages customer service team in call centers or support centers |
| Common Certifications | CRM certifications, customer experience courses | Customer service management certifications |
The Customer Retention Manager focuses on creating strategies to keep customers engaged and loyal, often working cross-functionally with marketing and sales. In contrast, the Customer Service Supervisor manages daily customer interactions and team performance. Both roles require strong communication skills, but the Retention Manager emphasizes strategic planning, while the Supervisor emphasizes team leadership and operational oversight.
Lenexa, KS • On-site
$15 - $25/hr
Other
Re-posted 15 days ago
At Josie Polk State Farm Agency, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us
We are seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
Qualifications
Compensation: $15.00 - $25.00 per hour
Location Address: 11020 Quivira Rd. Overland Park, KS 66210
About Our AgencyState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
