Customer Resource Representative Jobs (NOW HIRING)

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We've earned recognition time and again as a top place to work-named among the best by respected organizations like Glassdoor and U.S. News & World Report. We're also proud to be recognized for one of the country's Top 50 Midsize Early Talent Programs through RippleMatch's Campus Forward Awards. There's never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

Human Resource Representative Intern

This position is responsible for directly assisting the Senior Human Resource Specialist with a wide range of client related projects related to HR compliance, onboarding/orientation, employee relations, and other HR related programs.

ESSENTIAL FUNCTIONS

• Observes and learns the practical applications of:

• Providing guidance and service focusing on liability management including performance measurement review, referral to internal EEO Compliance Specialists, employee counseling, policy development and administration, and termination, securing internal legal input as required.

• Implementing programs to enhance productivity and reduce liability through improved communications and HR practices. These include, but are not limited to, handbooks, job descriptions, performance appraisal systems, and employee counseling statements.

• Consulting with external and internal customers, and/or terminated worksite employees who will be, or are involved in a reduction in force/layoff to determine non-discrimination in layoff decisions.

• Scheduling, coordinating and providing worksite employees and supervisors with liability management training.

• Preparing formal presentations, including controversial topics or complex ideas, in a clear, concise and logical sequence at a level appropriate to the audience.

• Recruiting and the hiring process, including: posting job openings, reviewing resumes, conducting telephone and in-person interviews, background check, Rx policy, making job offers and negotiating starting salaries.

• Employment law and compliance.

• The interrelationship of HR and Payroll in the areas of leaves of absence, payroll issues related to onboarding and termination and report generation.

• Employee benefits management issues related to plan open enrollment, benefits enrollment and termination, troubleshooting employee benefits issues, and the customer service aspect of benefits oversight.

OTHER RESPONSIBILITIES

• Assists in the accomplishment of Insperity Company goals.

• Helps other employees to accomplish Insperity Company goals.

• Performs other duties as may be assigned by department supervisor.

• Participates in the Disaster Recovery plan as required.

EDUCATION / EXPERIENCE REQUIREMENTS

• High School Diploma or equivalent is required. Current or recent enrollment in a graduate or undergraduate degree program with an interest and aptitude to work in Human Resources, or non-profit management/administrative fields.

• Customer service experience in a team environment.

• Experience in prioritizing and managing multiple projects.

KNOWLEDGE / SKILLS

• Ability to prioritize tasks and handle numerous assignments simultaneously;

• Effective written and verbal communications skills.

• Effective problem solving/decision making skills.

• Basic presentation skills.

• Proficient use of Microsoft Office programs, experience using customer relationship management software, and demonstrated ability to learn other application programs as needed.

Insperity provides a reasonable compensation range for each posted role in accordance with applicable paytransparency laws. Actual compensation is influenced by a variety of jobrelated factors, including skills, experience, and geographic location.

The compensation range for this position, representing the pay span across all locations where this role may be filled is

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.