Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research. * Assist in the development and ...
Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research. * Assist in the development and ...
Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research. * Assist in the development and ...
Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research. * Assist in the development and ...
Customer Strategy Lead
New York, NY · On-site
$160K - $180K/yr
The Customer Research & Strategy Partner Location: New York City - Hybrid (3 days per week in the office) About Gen Gen is a global company dedicated to powering Digital Freedom through its trusted ...
Customer Strategy Lead
New York, NY · On-site
$160K - $180K/yr
The Customer Research & Strategy Partner Location: New York City - Hybrid (3 days per week in the office) About Gen Gen is a global company dedicated to powering Digital Freedom through its trusted ...
Oversee customer research, survey programs, and journey analytics * Ensure rigorous data quality, methodology, and storytelling standards * Partner with data and analytics teams to derive advanced ...
Oversee customer research, survey programs, and journey analytics * Ensure rigorous data quality, methodology, and storytelling standards * Partner with data and analytics teams to derive advanced ...
By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director's impact is ultimately measured by positive ...
Quick apply
By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director's impact is ultimately measured by positive ...
By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director's impact is ultimately measured by positive ...
By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director's impact is ultimately measured by positive ...
By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director's impact is ultimately measured by positive ...
Quick apply
By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director's impact is ultimately measured by positive ...
Research Director
OR · On-site +1
By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director's impact is ultimately measured by positive ...
Research Director
OR · On-site +1
By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director's impact is ultimately measured by positive ...
Research Manager
New York, NY · Hybrid
$115K - $130K/yr
By owning and supporting customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Manager's impact is ultimately ...
Quick apply
Research Manager
New York, NY · Hybrid
$115K - $130K/yr
By owning and supporting customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Manager's impact is ultimately ...
Research Manager
New York, NY · On-site
$115K - $130K/yr
By owning and supporting customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Manager's impact is ultimately ...
Research Manager
New York, NY · On-site
$115K - $130K/yr
By owning and supporting customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Manager's impact is ultimately ...
Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research. * Ability to pull data from several ...
Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research. * Ability to pull data from several ...
Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research. * Assist in the development and ...
Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research. * Assist in the development and ...
Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research. * Assist in the development and ...
Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research. * Assist in the development and ...
Customer Service
San Jose, CA · On-site
$18.75 - $25.50/hr
Company Description BARE was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level. Today, as the industry leader and ...
Customer Service
San Jose, CA · On-site
$18.75 - $25.50/hr
Company Description BARE was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level. Today, as the industry leader and ...
Customer Service
San Jose, CA · On-site
$18.75 - $25.50/hr
Company Description BARE was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level. Today, as the industry leader and ...
Customer Service
San Jose, CA · On-site
$18.75 - $25.50/hr
Company Description BARE was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level. Today, as the industry leader and ...
The role also leads and develops the Customer Research Analyst while promoting consistent research methodologies and analytical rigor. This is a full-time position located in New York City. We offer ...
The role also leads and develops the Customer Research Analyst while promoting consistent research methodologies and analytical rigor. This is a full-time position located in New York City. We offer ...
User Research & Customer Insight Generation * Research Program Execution: Design and execute comprehensive, ongoing user research programs-including direct customer outreach, qualitative interviews ...
User Research & Customer Insight Generation * Research Program Execution: Design and execute comprehensive, ongoing user research programs-including direct customer outreach, qualitative interviews ...
Customer Experience Project Manager
Manhattan, NY · On-site +1
$89K - $114K/yr
Support customer research, survey programs, journey mapping, and feedback initiatives * Analyze customer experience data and help identify actionable insights * Assist in developing dashboards ...
Customer Experience Project Manager
Manhattan, NY · On-site +1
$89K - $114K/yr
Support customer research, survey programs, journey mapping, and feedback initiatives * Analyze customer experience data and help identify actionable insights * Assist in developing dashboards ...
User Research & Customer Insight Generation * Research Program Execution: Design and execute comprehensive, ongoing user research programs-including direct customer outreach, qualitative interviews ...
User Research & Customer Insight Generation * Research Program Execution: Design and execute comprehensive, ongoing user research programs-including direct customer outreach, qualitative interviews ...
Sales Director - Market Research & Insights
New York, NY · On-site
$200K - $300K/yr
The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people. We ...
Sales Director - Market Research & Insights
New York, NY · On-site
$200K - $300K/yr
The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people. We ...
Customer Research information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do customer research jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for customer research in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is the difference between Customer Research vs Customer Insights Analyst?
| Aspect | Customer Research | Customer Insights Analyst |
|---|---|---|
| Credentials | Bachelor's degree in marketing, psychology, or related field; research certifications | Bachelor's or master's in marketing, data analysis, or related; analytics certifications |
| Work Environment | Market research firms, corporate marketing departments | Corporate settings, marketing teams, data-driven departments |
| Industry Usage | Used across industries for understanding customer needs | Focused on analyzing customer data to generate insights |
| Search & Comparison Intent | Understanding roles, responsibilities, and skills | Distinguishing analytical focus and job functions |
Customer Research involves gathering data on customer preferences and behaviors through surveys, interviews, and focus groups. Customer Insights Analysts analyze this data to generate actionable insights that inform marketing strategies. While both roles focus on understanding customers, Customer Research emphasizes data collection, whereas Customer Insights Analysts focus on data analysis and interpretation.
More about Customer Research jobs
What cities are hiring for Customer Research jobs?
Cities with the most Customer Research job openings:
What states have the most Customer Research jobs?
States with the most job openings for Customer Research jobs include:
Analyst I, Customer Insights & Analytics
Chesapeake, VA • On-site
Dollar Tree
• Retail • 10K+ employees10,000+ employees
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 2 days ago
Dollar Tree rating
4.5
Based on 2,550 frontline employees who took The Breakroom Quiz
Job description
Customer Insights & Analytics Analyst
GENERAL PURPOSE OF THE POSITION:
Provie internal and external data to help uncover single and multi-price point white space and assortment opportunities across the Dollar Tree categories to drive incremental traffic and sales. As the organization looks to increase and improve customer relative assortment, it is necessary to deliver support to the merchants to understand performance of current market items and potential incremental opportunities. Dedicated individuals to the mining of this data are imperative to the successful integration of the right new items for our shopper.
ESSENTIAL ACTIVIES & RESPONSIBILITIES:
EXPERIENCE AND EDUCATION REQUIRED:
**Applicants must be authorized to work in the United States on a full-time basis. The company is unable to sponsor employment visas for this position at this time or in the future.
Start Rate = $78,000 - 88,500K based on experience plus 10% bonus.
The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.
Full time
500 Volvo Parkway,Chesapeake,Virginia 23320
Buying
Dollar Tree
GENERAL PURPOSE OF THE POSITION:
Provie internal and external data to help uncover single and multi-price point white space and assortment opportunities across the Dollar Tree categories to drive incremental traffic and sales. As the organization looks to increase and improve customer relative assortment, it is necessary to deliver support to the merchants to understand performance of current market items and potential incremental opportunities. Dedicated individuals to the mining of this data are imperative to the successful integration of the right new items for our shopper.
ESSENTIAL ACTIVIES & RESPONSIBILITIES:
- Support the development and execution of merchandising strategies and decision making by delivering timely, accurate, and actionable insights derived from syndicated data and customer research.
- Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research.
- Assist in the development and maintenance of daily and weekly standardized reporting.
- Organize and evaluate large data sets to assist with the development of "white space" and assortment recommendations to drive traffic and sales.
- Assist with senior leader presentations by preparing data driven content.
- Assist in customer research initiatives to inform marketing strategies and optimize campaign effectiveness.
- Help lead training efforts with merchandising and marketing resources to promote best practices in data interpretation and usage.
- Identify, prioritize, and initiate data collection process improvements to improve team efficiency.
EXPERIENCE AND EDUCATION REQUIRED:
- Bachelors Degree (BA / BS/ BFA) or equivalent, and 1-2 years experience.
- Excellent analytical and problem solving skills. Able to generate and evaluate hypotheses and create narratives for senior leaders.
- Must have hands-on data mining experience using at least one of the following platforms: Nielsen, Circana, Numerator, or 1010data.
- Detail-oriented. Comfortable working with numerical data and information.
- Strong written and verbal communication skills.
- Demonstrated initiative, independent thinker and worker.
- Team player in a collaborative environment.
- Deadline oriented. Ability to anticipate and address conflicts, to skillfully negotiate, and deliver great outcomes.
- Advanced skills in Microsoft Office products, especially Excel and PowerPoint.
- Must be willing to relocate to Chesapeake, VA
**Applicants must be authorized to work in the United States on a full-time basis. The company is unable to sponsor employment visas for this position at this time or in the future.
Start Rate = $78,000 - 88,500K based on experience plus 10% bonus.
The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.
Full time
500 Volvo Parkway,Chesapeake,Virginia 23320
Buying
Dollar Tree
What Dollar Tree employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Dollar Tree
Sourced by ZipRecruiter
With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Chesapeake, VA, US