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Customer Representative Jobs in Springfield, MO (NOW HIRING)

PTSolutions

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In this position, you will act as a liaison between external & internal parties, provide product ...

PTSolutions

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In this position, you will act as a liaison between external & internal parties, provide product ...

OMB Bank

Customer Service Representative - PT

Springfield, MO · On-site

$13.75 - $18.50/hr

Customer Service Representative - Part-Time Job Summary The Customer Service Representative must be friendly, energetic, personable, comfortable working in a professional environment, committed to ...

Central Bancompany

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

This position offers an exciting opportunity for candidates who enjoy developing relationships with customers by identifying ways to meet their financial needs and assist in resolving customer sales ...

Central Bancompany

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

This position offers an exciting opportunity for candidates who enjoy developing relationships with customers by identifying ways to meet their financial needs and assist in resolving customer sales ...

Lincare Holdings, Inc.

Customer Service Rep

Springfield, MO · On-site

$14.50 - $19.75/hr

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician ...

Security Finance

Customer Service Representative

Republic, MO · On-site

$15.25 - $20.75/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career

Security Finance

Customer Service Representative

Republic, MO · On-site

$15.25 - $20.75/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career

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All JobsCustomer Representative JobsCustomer Representative Jobs in Springfield, MO

Customer Representative information

See Springfield, MO salary details

$8

$17

$24

How much do customer representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer representative in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a customer representative?

Customer Representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They can work in person, over the phone, via email, or through online chat platforms. Their goal is to ensure customer satisfaction by handling issues efficiently and maintaining positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as a customer representative?

To thrive as a Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and representing the company effectively.

How does a customer representative typically handle high call volumes or peak periods?

During high call volumes or peak periods, Customer Representatives often rely on prioritization strategies and efficient time management to ensure all customer inquiries are addressed promptly. They may utilize call routing systems, knowledge bases, and support from team leads to manage workloads. Collaborating closely with colleagues and maintaining clear communication helps the team stay organized and deliver consistent service, even under pressure. Adaptability and a calm approach are key to maintaining quality interactions with customers during these busy times.

What is the difference between Customer Representative vs Customer Service Associate?

AspectCustomer RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Representative vs Customer Service Associate

Customer Representatives and Customer Service Associates both handle customer inquiries and support. While their roles overlap, Customer Representatives often work in call centers or corporate settings, handling more complex issues, whereas Customer Service Associates are typically found in retail or service environments, focusing on direct customer interactions. Both roles require strong communication skills and a focus on customer satisfaction, but the specific duties and work settings can differ.

More about Customer Representative jobs

What are popular job titles related to Customer Representative jobs in Springfield, MO?

For Customer Representative jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Customer Representative jobs in Springfield, MO look for?

The top searched job categories for Customer Representative jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Customer Representative jobs?

Cities near Springfield, MO with the most Customer Representative job openings:

Customer Representative jobs near you
Infographic showing various Customer Representative job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $32,956 per year, or $15.8 per hour.

Customer Service Representative

Rone and Associates - Allstate Insurance

Ozark, MO • On-site

$14.25 - $19.50/hr

Other

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

Benefits:

401(k)

Bonus based on performance

Health insurance

Paid time off

Are you outgoing, dependable, and genuinely enjoy helping people? Do you take pride in providing great customer service and building positive relationships?

We're looking for a Customer Service Representative to join our insurance team. This role is ideal for someone who is personable, organized, and comfortable communicating with customers. You'll help clients with their insurance needs while also identifying opportunities to provide additional value and support the agency's growth.

A valid insurance license will be required. Unlicensed candidates are welcome to apply if they are willing to obtain their license upon selection.

What You'll Do

Build strong relationships with new and existing customers.

Answer customer questions and assist with insurance service needs.

Follow up with customers and prospects in a timely, professional manner.

Review customer needs and educate them about available insurance products and coverage options.

Identify opportunities to recommend additional products or services when appropriate.

Develop leads, schedule appointments, and support agency sales efforts.

Maintain accurate customer information and documentation.

Provide friendly, responsive service throughout the customer relationship.

Work closely with team members to ensure a positive customer experience.

What We're Looking For

Friendly, professional, and people-oriented personality.

Excellent verbal, written, and active listening skills.

Strong attention to detail and organization.

Proactive approach to solving customer problems.

Comfortable learning computer systems and new technology.

Ability to manage multiple priorities in a fast-paced environment.

Positive attitude and strong work ethic.

Team-oriented and willing to learn.

Insurance experience is a plus, but not required.

Valid insurance license required or willingness to obtain one upon hire.

If you enjoy working with people, solving problems, and building lasting relationships, this could be a great opportunity to grow your career in insurance.

Apply today to learn more!

Apply